How do I fix outgoing Caller ID or caller name for Liv Voice?

Follow these steps

1. 1

   Open Liv Voice caller identity settings

   Sign into the official Liv Voice app or account website and look for settings labeled Caller ID, Outgoing Caller ID, Caller Name, or CNAM.

   You should see: You find the screen that controls the name or number shown on outgoing calls.

2. 2

   Set the correct outgoing name and number

   Enter or select the caller name and number you want recipients to see, then save the change.

   You should see: The account confirms the Caller ID or CNAM settings were saved.

3. 3

   Place a test call

   Call a different phone you can check, or ask someone to tell you what name and number appeared on their caller display.

   You should see: The recipient sees the updated identity, or still sees the old name while the change is propagating.

4. 4

   Wait and recheck if the old name remains

   If the old caller name still appears, wait and try another test call later, because CNAM updates are not always instant across carriers.

   You should see: The new caller name appears on later calls, or you confirm the setting still needs support help from Liv Voice.