How do I replace a missing charging cord for a simplehuman soap dispenser?
Answer
Use the exact simplehuman charging cord specified for your dispenser model (for example ST1102). Order from simplehuman’s official parts support or a verified parts listing that matches the model number on the dispenser base or manual.
Follow these steps
Confirm the dispenser model
Check the bottom or back of the dispenser, the original box, or the manual for the model number (for example ST1102).
You should see: You have the exact model number needed for a matching cord.
Order the official replacement cord
Contact simplehuman support or open their official parts/accessories page and order the charging cord listed for that model.
You should see: You place an order for a cord explicitly compatible with your dispenser model.
Inspect the connector before first use
When the cord arrives, compare the plug shape to the dispenser’s charging port and seat it gently without forcing.
You should see: The plug fits cleanly and the dispenser shows charging activity per its normal indicator.
Test a full charge cycle
Leave the dispenser on charge as directed in the manual, then test the sensor pump after charging completes.
You should see: The dispenser powers on and dispenses normally after charging.
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Extra tips
What to look for: The model number on the dispenser or manual (such as ST1102), and whether the port is a proprietary charging connector rather than a standard USB port
Before you change anything: Confirm the model number before ordering a cord. Prefer simplehuman’s official parts channel or a seller that explicitly lists your model. Do not force an incompatible plug into the charging port. Avoid random cables marketed only as “soap dispenser charger” without a model match.