How do I cancel an unwanted Tesla Supercharging subscription charge?
Answer
Review active memberships in the Tesla app under profile subscriptions, then also check Apple App Store or Google Play subscriptions if the trial was started through an in-app purchase. Cancel every active Supercharging or media membership you do not want, and confirm on the next statement.
Follow these steps
Inspect Tesla app memberships
Open the Tesla app, go to the profile or account area, then Subscriptions or Manage Memberships. Note every Supercharging or related membership and which cancel options appear.
You should see: You see which memberships Tesla lists as active.
Check Apple or Google subscriptions
On iPhone, open Settings > your name > Subscriptions and look for Tesla or Supercharging entries. On Android, check Google Play > Payments and subscriptions. Cancel the monthly item if it is listed there.
You should see: The store-billed monthly subscription is canceled, or none is found.
Match each charge to a receipt
Compare statement amounts with Tesla email receipts and app-store emails so you know which merchant billed the monthly fee.
You should see: You know whether Tesla or an app store is collecting the monthly charge.
Contact official support with proof
If the monthly charge continues with no visible cancel control, contact Tesla support and, if needed, Apple or Google billing support with the receipts and screenshots.
You should see: Support cancels the remaining membership or processes a refund review.
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Extra tips
What to look for: Subscriptions or Manage Memberships in the Tesla app, Cancel subscription in Apple or Google subscription settings, and which charge amount matches $12.99 versus the annual fee.
Before you change anything: Have the email receipts for the $34.99 and $12.99 charges ready. Cancel only on official Tesla, Apple, or Google screens. Screenshot active subscriptions before changing them. Do not share account codes with unexpected refund helpers.