Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 1–60 (page 1 of 13)
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- How do I cancel a Netflix automatic monthly payment?A Netflix membership is billing a credit card automatically each month, including a low-cost add-on around $3.49, and the account holder wants billing stopped, sometimes without remembering the email.Open
- How do I fix an iPhone that says the passcode is incorrect or shows 'iPhone Unavailable'?An iPhone repeatedly rejects the passcode being entered, or displays an 'iPhone Unavailable' screen after several incorrect attempts.Open
- How do I reset a forgotten iPhone passcode?Forgot the passcode used to unlock an iPhone and needs a way back in.Open
- How do I fix Gmail on iPhone when it says it cannot sign in?The iPhone Gmail app cannot receive mail because the Google sign-in for that account was lost, often showing a message that it cannot sign in to the Google Account and causing the app to stall.Open
- How do I reset a forgotten Windows PIN on a Microsoft account?A Windows PC sign-in PIN is forgotten, and the user needs to use Forgot PIN / Reset PIN with the Microsoft account password or another verified recovery method.Open
All Accounts & Passwords articles
- How can I access my Gmail emails if I forgot the password?Someone needs to open a Gmail inbox with hundreds of messages but cannot remember the account password.Open
- How can I unlock a Samsung phone if verification codes arrive as texts I cannot open?A Samsung phone is locked, and Samsung account recovery texts arrive on that same phone, so the verification codes cannot be read without unlocking it.Open
- How can a family access a deceased person’s Samsung tablet after too many login attempts?After a death, relatives are trying to open a Samsung Galaxy Tab S6 Lite but are locked out after too many fingerprint or password attempts and need a lawful way forward.Open
- How can a family member access an iPhone after the owner has died?A surviving family member needs access to a deceased person's iPhone or Apple account for bills and other records after the owner went paperless.Open
- How can a forgotten password be reset on an Android tablet?An Android tablet cannot be unlocked or signed in to because the password, PIN, or account credentials are no longer known.Open
- How can a previous phone number be recovered from a carrier?A phone number that was previously active is no longer assigned to the owner's account, and the goal is to have the carrier restore or reassign the same number.Open
- How do I access Hydra AI after paying when the join email does not work?Payment for Hydra AI went through and a join email arrived, but the account still cannot be accessed.Open
- How do I activate a Tracfone-only phone bought used without a SIM?A used Tracfone-only phone purchased without a SIM needs activation, and after transferring data from an old Tracfone the new setup asks for a PIN that is no longer known.Open
- How do I activate a new Straight Talk iPhone bought at Walmart?A new Straight Talk iPhone purchased at Walmart will not activate because a password keeps getting rejected even after it was changed, and outgoing calls may not work yet.Open
- How do I activate a new phone that keeps asking for a PIN?A new phone will not finish activation and keeps prompting for a PIN, often while the owner wants a new number instead of moving the old SIM.Open
- How do I activate a phone brought from another carrier when it shows Emergency calls only?You are activating a phone moved from another company with the SIM inserted and a transfer PIN available, but the phone stays offline with Emergency calls only and cannot receive texts or email.Open
- How do I activate the BritBox app on an LG TV?The BritBox app on an LG TV will not finish activating, usually during account sign-in or TV code linking.Open
- How do I add a Webroot subscription on a Galaxy phone?A Webroot subscription needs to be added or activated on a Samsung Galaxy phone, and no error message is showing during setup.Open
- How do I add a new credit card as a payment method on my phone?Someone cannot add a new credit card to their phone’s payment settings—such as when tapping Add payment method produces an error or does nothing.Open
- How do I add a second car to a BMW ConnectedDrive account?A BMW account plan was supposed to cover two vehicles, but a second car still needs to be added and the current payment amount needs to be checked.Open
- How do I add international calling when I only have a data eSIM in Japan?Travelers in Japan have a data eSIM but no voice service, and need a temporary international calling plan such as Verizon TravelPass, but verification codes go to a phone number that cannot receive SMS.Open
- How do I appeal a permanent PlayStation account suspension?A PlayStation account has a permanent suspension and the user wants to know how to appeal or request review.Open
- How do I authorize someone else to manage an account?An account holder wants a family member to be able to make changes without the holder needing to be present each time.Open
- How do I cancel Disney+ after I was charged again?Someone tried to cancel Disney+ but was charged again and needs to stop the subscription and address the unexpected charge.Open
- How do I cancel Guardio and request a refund after an accidental signup?Someone accidentally signed up for Guardio, saw two charges totaling about $318.88, and wants to cancel and request a refund to their bank account.Open
- How do I cancel Guardio and request a refund after an accidental signup?Someone accidentally signed up for Guardio, saw two charges totaling about $318.88 (for example $199.00 plus $119.88), cannot afford the plan, and wants the subscription cancelled and a refund.Open
- How do I cancel Guardio and stop unexpected debit card charges?A Guardio signup went wrong and money was taken from a debit card the user did not intend to approve for the service.Open
- How do I cancel a DeepSearch subscription and request a refund?Someone needs to cancel a DeepSearch subscription bought by mistake and may see Spanish refund options such as Solicitar un reembolso.Open
- How do I cancel a Dietcf.nutrition or similar subscription on iPhone?Someone needs to cancel a Dietcf.nutrition or similar membership that is billing through an iPhone subscription.Open
- How do I cancel a Disney+ or Disney Channel subscription?Need to cancel a Disney Channel or Disney+ subscription and are unsure which store or account manages the billing.Open
- How do I cancel a FINDANDLOC subscription on iPhone?Someone needs to cancel a FINDANDLOC subscription billed through an iPhone and stop further charges.Open
- How do I cancel a Fitbit Premium subscription?Someone needs to cancel Fitbit Premium, including cases where the subscription was started recently through Google Play or another store and should not renew.Open
- How do I cancel a Fitbit-related subscription after the device stops working?A Fitbit device has quit working and the owner wants to cancel a related Fitme or Fitbit subscription so charges stop.Open
- How do I cancel a Fleancs subscription on Google Play?Need to cancel a Fleancs subscription, likely billed through Google Play on a Windows or Android-linked Google account.Open
- How do I cancel a Freebird shaver subscription?A Freebird shaver subscription or membership needs to be canceled because ongoing charges are no longer affordable or wanted.Open
- How do I cancel a Fubo subscription?A Fubo live TV subscription needs to be cancelled so future billing stops, including when the plan was started through a streaming device account.Open
- How do I cancel a Goda For Her subscription on iPhone?Need to cancel a Goda For Her (Goda) subscription billed through an Apple Account or iPhone.Open
- How do I cancel a Goda perfume subscription on iPhone?A Goda perfume subscription needs to be canceled, but no cancel option appears in the iPhone settings or app.Open
- How do I cancel a Guardio membership and request a refund?A Guardio membership needs to be cancelled quickly, with a full refund requested, after the user could not reach support through the usual in-product path.Open
- How do I cancel a Guardio subscription when I cannot log in?Someone needs to cancel a Guardio subscription as soon as possible but cannot log in to the Guardio account to manage billing.Open
- How do I cancel a Guardio subscription?Someone cannot cancel a Guardio account/subscription and needs the correct store or website path.Open
- How do I cancel a Guardio trial subscription?Someone wants to cancel a Guardio trial subscription before it renews or continues charging.Open
- How do I cancel a Life Alert or medical alert monitoring service?A customer needs to cancel a Life Alert or similar medical alert monitoring subscription and stop future billing.Open
- How do I cancel a MagicJack account tied to a phone number?You want to cancel MagicJack, but support says there is no account to cancel, while calling the number plays a MagicJack recording.Open
- How do I cancel a Menesko subscription billed through an iPhone?Need to cancel a Menesko subscription on iPhone; the Menesko website may no longer work.Open
- How do I cancel a Mobitrace subscription?A Mobitrace service subscription needs to be canceled, and the billing may be tied to an Apple or Google account rather than only the Mobitrace website.Open
- How do I cancel a MonoBoost subscription on an iPhone 12?An iPhone 12 user needs to cancel a MonoBoost subscription billed through Apple.Open
- How do I cancel a MyIQ subscription and stop renewals?A MyIQ subscription needs to be canceled so the account stops auto-renewing and charging again.Open
- How do I cancel a MyIQ subscription?A MyIQ subscription needs to be canceled so it stops auto-renewing.Open
- How do I cancel a NOOK magazine subscription?A Barnes & Noble NOOK magazine subscription needs to be canceled from the account’s digital content or subscription settings.Open
- How do I cancel a Neocortex subscription?Someone needs to cancel a Neocortex subscription that may be billed through Google Play or PayPal and wants to stop renewals without entering a full card number.Open
- How do I cancel a Netflix automatic monthly payment?A Netflix membership is billing a credit card automatically each month, including a low-cost add-on around $3.49, and the account holder wants billing stopped, sometimes without remembering the email.Open
- How do I cancel a Peacock TV subscription?You want to cancel Peacock TV but cannot find the account or access Peacock from the TV, and you are unsure whether it is already canceled.Open
- How do I cancel a Peacock subscription?You want to cancel a Peacock subscription and need to know whether to cancel in Peacock, Google Play, or Apple settings.Open
- How do I cancel a RoboKiller subscription?A RoboKiller app subscription needs to be canceled so it stops renewing.Open
- How do I cancel a Roku free trial before being charged?A 7-day free trial was started on a Roku device several days ago and needs to be canceled before the paid subscription begins.Open
- How do I cancel a Score Blue subscription charge?A recurring Score Blue charge appears on a bank, credit card, PayPal, or Cash App statement and needs to be canceled.Open
- How do I cancel a ShortMax subscription billed through Google Play?A ShortMax subscription keeps renewing and the user cannot cancel it, often because billing is handled through Google Play rather than only inside the ShortMax app.Open
- How do I cancel a Shortmax subscription on Google Play?A Shortmax subscription is charging about $19 and needs to be canceled through Google Play.Open
- How do I cancel a SiriusXM radio subscription?Need to cancel a SiriusXM (SXM) radio subscription because household finances are tighter and the extra cost is no longer affordable.Open
- How do I cancel a Sky TV subscription for someone who no longer uses it?A father’s Sky subscription needs to be canceled because he no longer uses the TV, and the person helping may only have the account number rather than an online login.Open
- How do I cancel a StartWebTools subscription on iPhone?A StartWebTools subscription was purchased through Apple on an iPhone and needs to be canceled so it stops renewing.Open
- How do I cancel a Subpilot or other app subscription on Google Play?Need to cancel a subscription that was started through an Android app such as Subpilot and is billed through Google Play.Open
- How do I cancel a Subpilot subscription on Google Play?A Subpilot app subscription needs to be cancelled on an Android device billed through Google Play.Open
- How do I cancel a Subpilot subscription on Google Play?Someone cannot cancel a Subpilot app subscription that was purchased through Google Play on Android.Open