Accounts & PasswordsTV & StreamingPeacock

How do I cancel a Peacock TV subscription?

Answer

Cancel Peacock where you originally subscribed: peacocktv.com, your cable bundle, or an app store such as Apple or Google. Sign in on a phone or computer first if the TV app cannot find the account.

Before you start: stop right away if…

  • Do not share your Peacock or Apple/Google password with anyone who contacts you unexpectedly.

Follow these steps

  1. Identify how you pay for Peacock

    Search email and bank or app-store statements for “Peacock.” Note whether the charge comes from Peacock, Apple, Google, Amazon, or a cable provider.

    You should see: You know which company bills the subscription.

  2. Sign in on the official Peacock site

    On a phone or computer, open peacocktv.com, sign in with the account email, and open Account or Subscription.

    You should see: You see Active, Canceled, or a prompt that the plan is billed elsewhere.

  3. Cancel in the billing place

    If Peacock says it is billed by Apple, Google, Amazon, or a TV provider, open that store’s Subscriptions page and cancel Peacock there.

    You should see: The subscription shows canceled or set to end on a stated date.

  4. Confirm on the TV later

    After the end date, reopen Peacock on the TV or check that no new Peacock charge posts.

    You should see: Access stops at the end of the paid period and billing stops.

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Extra tips

What to look for: A Peacock charge on a bank/app-store statement, and whether peacocktv.com shows an active plan after sign-in.

Before you change anything: Find which email or store account pays for Peacock. Cancel only on official Peacock or app-store subscription pages. Do not share passwords with unexpected callers.

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