How do I get a return shipping label for a RejuvaCare massager?
Answer
After you submit a RejuvaCare return request, check inbox and spam for an RMA email with the return address and label or shipping instructions. Do not mail the massager until that RMA is on the package, because returns without it can be rejected.
Before you start: stop right away if…
- Ignore unexpected callers or texts that ask for payment card details to “generate a return label.”
Follow these steps
Search email for the RMA message
Check inbox, promotions, and spam/junk for a message from RejuvaCare that includes an RMA number, return address, or shipping label.
You should see: You find the return instructions, or you confirm no RMA email arrived.
Confirm the return reason in your request
Open your return request confirmation. If the item is defective, damaged, or the wrong item, make sure that reason is stated clearly, because verified claims may change who pays return shipping.
You should see: Your return reason matches the problem and any shipping-coverage rules in their policy.
Contact RejuvaCare for the missing label
Using the official RejuvaCare website or the email address on your order materials, ask them to resend the RMA and return label for your existing return request. Include the order number and request date.
You should see: Support resends return instructions or explains what is blocking the label.
Ship only after you have the RMA
When the RMA arrives, follow the packing and address instructions exactly and put the RMA number on the outside of the package where requested. Do not mail it without that authorization.
You should see: The return is shipped with the required RMA so it can be accepted.
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Extra tips
What to look for: An email from RejuvaCare that includes an RMA number, return address, and label or prepaid shipping details.
Before you change anything: Search inbox and spam for RejuvaCare or RMA before contacting support again. Keep the order number and return-request confirmation handy. Do not ship the item without return authorization. Never share payment card details with unexpected callers offering a “return label.”