How do I fix a landline with no dial tone?

Follow these steps

1. 1

   Unplug every phone and line device

   Disconnect every phone, modem with phone filter, fax, and answering machine from every jack in the house so nothing remains on the line.

   You should see: The line is clear of customer equipment that could short or silence dial tone.

2. 2

   Test with one corded phone indoors

   Plug a basic corded phone into one wall jack and listen for dial tone.

   You should see: Dial tone returns, pointing to a bad device you removed, or there is still silence.

3. 3

   Find the network interface test jack

   If there is still no dial tone, locate the outdoor network interface box where the phone line enters the home. Open only the customer-access side if labeled for testing.

   You should see: You see a test jack or plug that separates house wiring from the carrier line.

4. 4

   Plug the corded phone into the test jack

   Unplug the house wiring plug from that jack if required, then plug the corded phone directly into the test jack and listen for dial tone.

   You should see: Dial tone at the test jack means the carrier feed is good and the fault is inside; no dial tone means call the phone company.

5. 5

   Restore house connections or call the carrier

   If the test jack has dial tone, reconnect house wiring and add phones back one at a time to find the bad device or jack. If the test jack is silent, contact the landline provider for an outside-line repair.

   You should see: You either isolate a faulty indoor device or open a carrier repair request with clear test results.