How do I fix no service on an eSIM for a Samsung Galaxy A16?
Answer
Confirm the eSIM line is turned on in Settings, toggle Airplane Mode, and reinstall or refresh the carrier eSIM QR/profile if needed. Restart the phone after the carrier marks the eSIM active.
Before you start: stop right away if…
- Deleting an eSIM without a way to reinstall it can remove the line until the carrier issues another profile.
Follow these steps
Enable the eSIM line
Go to Settings > Connections > SIM manager and turn the eSIM on for calls, texts, and mobile data as needed.
You should see: The eSIM shows as enabled.
Refresh network registration
Turn Airplane Mode on for 15 seconds, turn it off, and wait for signal bars or a carrier name.
You should see: Service appears, or no service remains.
Restart after carrier activation
Restart the phone once the carrier confirms the eSIM is active on their side.
You should see: The status bar shows the carrier instead of no service.
Re-add the eSIM profile
If still down, use the carrier’s official add-eSIM flow with Wi-Fi, deleting only if the carrier instructs you to reinstall, then test calls and data.
You should see: The new profile registers on the network.
Not sure this is the right page? Check here
0 of 5 checked
Extra tips
What to look for: No service or no results for network messages, an eSIM listed as inactive under SIMs, and whether Wi-Fi still works.
Before you change anything: Have the carrier eSIM QR code or activation details ready. Do not delete the eSIM until you can download it again. Connect to Wi-Fi for eSIM download steps. Confirm the A16 model variant supports eSIM for your carrier.