How do I change a White Pages listing from an old home phone to a mobile number?
Answer
You usually cannot swap a landline White Pages listing directly to a mobile number inside the same directory feed. Contact the phone carrier that still owns the old number (or the directory publisher named in the letter) to correct or remove the listing, then decide separately whether you want the mobile number published at all.
Before you start: stop right away if…
- Do not pay unexpected callers or click popup links claiming they can instantly change your White Pages listing for a fee.
Follow these steps
Identify the publisher and the listed number
Read the letter carefully and write down the directory company name, the exact phone number printed, and any customer or listing reference code.
You should see: You know which publisher to contact and which listing to correct.
Request correction or removal of the landline listing
Use the official correction, opt-out, or customer service path from the letter or the publisher’s website to ask that the unused home number be updated or removed.
You should see: You receive confirmation that a correction or removal request was accepted.
Check with the old phone carrier if needed
If the publisher says the listing comes from the telephone company, contact the carrier that previously provided the landline and ask how directory listings for that number are updated or suppressed.
You should see: The carrier explains whether the number can be unpublished or corrected at the source.
Decide separately about listing the mobile number
Ask your current mobile carrier or the directory publisher whether mobile numbers can be listed, and only opt in if you actually want that number public.
You should see: You either keep the mobile number unlisted or follow an official opt-in process.
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Extra tips
What to look for: The publisher name on the letter, the exact landline number shown, and any instructions for corrections or opt-outs
Before you change anything: Keep the letter and note the publisher name, listing ID if shown, and the old phone number. Confirm the landline is truly disconnected or unused before requesting changes. Decide whether you want any public listing for the mobile number—many people prefer to stay unlisted. Use only contact methods printed on the letter or the publisher’s official website; ignore unexpected calls asking for payment to “fix” the listing.