How do I manage Starlink service when I only need it for part of the year at different homes?
Answer
Starlink plans and pause or roam options depend on the product line and address rules in your account, so manage service changes in the official Starlink app or account page rather than assuming one kit can freely cover two homes year-round.
Before you start: stop right away if…
- Only manage billing and plan changes through Starlink’s official app or website.
Follow these steps
Check your current Starlink plan type
In the Starlink app or account page, open your subscription details and note whether you are on residential, roam, or another plan that affects moving and pausing.
You should see: You know which plan rules apply to seasonal use.
Review pause, cancel, and address-change options
Look for pause service, manage service address, or similar controls and read what happens to billing when service is inactive.
You should see: You see whether seasonal pause is available on your plan.
Decide whether to move one kit or add service
If one dish will physically move between Hawaii and Colorado, follow Starlink’s relocate or update address flow. If both homes need hardware at once, review pricing for a second kit or subscription.
You should see: You choose a one-kit move plan or a two-location plan.
Evaluate promotional offers carefully
If a promotional monthly rate appears, open the full offer terms for eligibility dates, locations, and whether it applies to existing customers before starting checkout.
You should see: You know whether the promo can apply to your seasonal setup.
Make the change only in the official account
Apply pause, address, or plan changes in the Starlink app or website and save confirmation of the next billing date and service location.
You should see: Account status matches the months and home where you need service.
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Extra tips
What to look for: Plan type in the Starlink account, pause or roam controls, service address change options, and any current promotional offer terms.
Before you change anything: Sign into the Starlink account that owns the kit. Note both addresses and the months you need service at each. Read current pause, roam, and residential terms in the app. Do not buy a second kit until you confirm whether one kit can be moved.