How do I fix a forgotten password on Apple TV?
Answer
Reset the Apple ID password on a trusted iPhone, iPad, or at iforgot.apple.com, then return to Apple TV and sign in with the new password. Do not enter the password into links from unexpected emails or texts.
Before you start: stop right away if…
- Do not give Apple ID passwords or one-time codes to unexpected callers or texts.
Follow these steps
Start official Apple ID recovery
On a phone or computer, open Apple's official account recovery at iforgot.apple.com or Settings > [your name] > Sign-In and Security on a trusted device.
You should see: Apple offers password reset options for that Apple ID.
Reset the Apple ID password
Complete Apple's verification using a trusted device, recovery phone, or email, then create a new password.
You should see: Apple confirms the password was changed.
Sign in on Apple TV
Return to the Apple TV sign-in screen, enter the same Apple ID with the new password, and approve any verification prompt on a trusted device.
You should see: Apple TV accepts the account and returns to the home screen or App Store.
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Extra tips
What to look for: Forgot Apple ID or Password on the Apple TV screen, the exact Apple ID email, and whether a trusted device can approve the reset.
Before you change anything: Confirm the Apple ID email used on the Apple TV. Prefer resetting from a trusted Apple device if available. Stay on the official Apple recovery site only. Never share verification codes with callers.