How do I unlock an Android phone after forgetting the PIN, password, or pattern?
Answer
First retry the exact PIN, password, or pattern you used before, and use any on-screen Google account unlock option if offered. If the phone stays locked, a factory reset from recovery mode can restore access, but it usually erases apps and data stored only on the device.
Before you start: stop right away if…
- A factory reset usually erases apps, photos, and messages that were not backed up to Google or another cloud service.
- Do not share Google passwords, recovery codes, or one-time codes with anyone who contacts you unexpectedly about unlocking the phone.
Follow these steps
Retry the previous lock credential
Carefully try the exact PIN, password, or pattern you used before the lockout, including older ones you may have changed recently. Avoid rapid wrong attempts that can trigger longer lock timers.
You should see: The phone unlocks, or you see a clearer unlock-help option after a pause.
Use on-screen Google unlock if shown
If the lock screen offers Forgot pattern, Unlock with Google, or a similar account option, follow that path using only the official Google sign-in screens on the phone.
You should see: Google verifies the account and lets you set a new lock screen, or the option is unavailable on your model.
Boot into recovery mode
Power the phone fully off. Then use your model's recovery key combo (often Power + Volume Down or Power + Volume Up) until the recovery menu appears. If the phone will not boot, charge it for at least 15 minutes and retry.
You should see: An Android recovery menu appears with options such as Reboot system now and Wipe data/factory reset.
Select factory reset carefully
Use the volume keys to highlight Wipe data/factory reset, press Power to select it, then confirm Factory data reset. Do not choose other wipe options you do not understand.
You should see: The phone resets and reboots to the initial setup screens.
Complete setup and add a new lock
Connect to Wi-Fi, sign in with the Google account that was previously on the phone if prompted (Factory Reset Protection), then set a new PIN, password, or pattern you will remember.
You should see: You regain normal use of the phone and can lock it with a new credential.
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Extra tips
What to look for: Whether the lock screen accepts any credential, whether a Forgot pattern or Google account unlock link appears, and whether you can reach Android recovery (Wipe data/factory reset).
Before you change anything: Write down any PIN, password, or pattern variants you might have used recently. Confirm you know the Google account email and password that was on the phone, because setup after a reset may require them. Back up what you can from another device or cloud if anything important is only on the phone. Do not share unlock codes or Google passwords with unexpected callers.