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Phones & Tablets

How do I find the Fitbit app to set up a Versa 2 on an iPad?

Answer

Fitbit Versa 2 setup uses the Fitbit app from Google Fitbit (now under Google). On iPad, search the App Store for “Fitbit” by Google LLC, install it, sign in, and choose Versa 2 during pairing. If the iPad App Store hides the app, use an iPhone for setup or open the App Store product page on a device that can install it.

Before you start: stop right away if…

  • Look-alike App Store apps can collect account details; only use Fitbit by Google LLC.

Follow these steps

  1. Search the App Store for Fitbit

    On the iPad, open the App Store. Search for Fitbit and open the app published by Google LLC (Fitbit). Avoid similarly named step-counter apps that do not list Fitbit devices.

    You should see: You see the official Fitbit app page with an Get or Cloud download button.

  2. Install and sign in

    Install Fitbit, open it, and sign in with your Fitbit account or create one. Allow Bluetooth when iPadOS asks. In the app, choose to add a device and select Versa 2.

    You should see: The app lists Versa 2 and starts the pairing flow.

  3. Complete pairing with the watch awake

    On the Versa 2, follow the on-screen pairing code or confirmation. Keep the watch unlocked and next to the iPad until sync finishes and the clock face appears.

    You should see: Versa 2 shows as connected in the Fitbit app.

  4. If the app will not install on the iPad

    Update iPadOS if the App Store says the app needs a newer version. If the app is unavailable for your iPad, install Fitbit on an iPhone with the same Fitbit account, finish Versa 2 setup there, then sign into Fitbit on the iPad afterward for viewing data if supported.

    You should see: The watch is set up on a compatible Apple device, or the iPad can install Fitbit after updating.

  5. Confirm Bluetooth and permissions

    Go to iPad Settings > Bluetooth and ensure Bluetooth is on. In Settings > Fitbit, allow Bluetooth and any motion permissions the app requests, then retry Add Device.

    You should see: Fitbit can discover the Versa 2 without permission errors.

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Extra tips

What to look for: App Store listing named Fitbit by Google LLC, Versa 2 in the device list, Bluetooth prompts, and any “not compatible with this iPad” message.

Before you change anything: Charge the Versa 2 and keep it near the iPad. Use the Apple ID’s App Store for your country. Prefer the official Fitbit app over look-alike fitness apps. Never share Fitbit or Apple ID passwords with unexpected callers.

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