How do I fix a Peacock charge of $109.99 when I wanted the $7.99 monthly plan?
Answer
Check the receipt first: if it says Apple, manage or request a refund in Apple subscriptions; if it says Peacock or NBCUniversal, manage the plan in your Peacock account billing. Then confirm whether the account now shows an annual plan near $109.99 or the $7.99 monthly plan before changing anything else.
Before you start: stop right away if…
- Do not share passwords, payment details, or one-time codes with anyone who contacts you unexpectedly about a refund.
Follow these steps
Identify who billed you
Open the receipt or bank description and check whether the merchant is Apple (App Store / Apple Media Services) or Peacock / NBCUniversal. That tells you which billing system to use next.
You should see: You know whether Apple or Peacock collected the $109.99 charge.
Confirm the plan shown in Peacock
Sign in to Peacock on the official website or app, open account or subscription settings, and check whether the plan says monthly around $7.99 or an annual plan near $109.99.
You should see: You can see the current Peacock plan name and price.
If Apple charged you, manage it in Apple subscriptions
On an iPhone or iPad, go to Settings, tap your name, then Subscriptions, and open Peacock. On a computer, use the Apple account subscriptions page. From there you can change the plan if offered or start an Apple refund request for the unexpected charge.
You should see: You reach the Peacock subscription under Apple and can change it or request a refund.
If Peacock charged you, manage billing in Peacock
In Peacock account billing, look for plan change, cancel, or payment help. Switch to the monthly plan if available, or contact Peacock billing support about the annual charge if you intended monthly only.
You should see: Peacock shows a plan change option or a support path for the $109.99 charge.
Recheck after the change
After changing the plan or submitting a refund request, refresh the Peacock account page and keep the confirmation email. Avoid making a second cancellation elsewhere unless the first path failed.
You should see: The account shows the intended monthly plan, or you have a refund/case confirmation on file.
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Extra tips
What to look for: Whether the receipt lists Apple/App Store or Peacock, and whether the account plan currently shows about $7.99 monthly or about $109.99 annual.
Before you change anything: Save the receipt email or payment record showing $109.99. Note whether the merchant is Apple or Peacock. Confirm the email address on the Peacock account before changing plans. Never share account passwords or payment codes with unexpected callers.