How do I fix Meta sunglasses that say SPEAKERS ARE NOT WORKING?
Answer
Start with a charge, restart, and a clean pair from the Meta AI app. If SPEAKERS ARE NOT WORKING still appears after those steps, the speakers or internal audio connection have likely failed and need Meta support rather than more Bluetooth toggles.
Follow these steps
Charge the glasses fully
Place the Meta sunglasses on the official charger and leave them until the battery status in the Meta AI app shows a meaningful charge.
You should see: The glasses take a charge and appear with a battery level in the app.
Forget and re-pair from Meta AI
In the Meta AI app, remove or forget the current glasses entry if present. Then start pairing from the Meta AI app, not only from the phone Bluetooth menu.
You should see: The app completes pairing and can control the glasses again.
Test audio after pairing
Play a short audio clip or place a test call through the glasses and check whether the SPEAKERS ARE NOT WORKING warning is gone.
You should see: You either hear audio again or the same speaker warning returns immediately.
Contact Meta if the warning persists
If the warning still says SPEAKERS ARE NOT WORKING after charging and re-pairing, contact Meta support with the model and error text for repair or warranty options.
You should see: You have a clear support path for likely speaker or audio hardware failure.
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Extra tips
What to look for: The exact message SPEAKERS ARE NOT WORKING and whether you will not be able to hear music or phone calls appears in the Meta AI app or on the glasses status.
Before you change anything: Install or update the Meta AI app and sign in with the Meta account that owns the glasses. Charge the glasses fully before factory-reset style steps. Note the model name shown in the app for warranty or support. Never share account passwords or one-time codes with unexpected callers.