Why do Meta Ray-Ban sunglasses show speakers are not working?
Answer
When Meta sunglasses show Speakers are not working and will not play audio or show status lights, the glasses often need a reset and a fresh pairing through the Meta AI app. If the same speaker warning returns after reset and charging, the audio hardware may have failed and needs Meta support or warranty service.
Follow these steps
Charge and watch for any LED activity
Place the glasses on the official charger or in the charging case and wait until you see charging lights or a battery status change in the Meta AI app.
You should see: The glasses take a charge and either show LED activity or appear online in the Meta AI app.
Restart the glasses and phone Bluetooth
Follow Meta’s restart steps for your model, then toggle Bluetooth off and on on the phone and reopen the Meta AI app.
You should see: The glasses wake and the app can detect them again.
Pair from the Meta AI app
In the Meta AI app, remove the previous glasses pairing if needed, then start pairing from the app rather than only tapping the glasses in the phone Bluetooth settings list.
You should see: The app completes pairing and audio prompts or media controls work again.
Decide if hardware service is needed
If the Speakers are not working message returns after charging, restart, and re-pairing, note the exact wording and contact Meta support or check warranty options for speaker or audio-board failure.
You should see: You either restore audio or have clear evidence the glasses need repair or replacement.
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Extra tips
What to look for: The on-device or app message Speakers are not working. You will not be able to hear music or phone calls, plus whether the glasses show any LED activity while charging.
Before you change anything: Confirm the exact Meta glasses model and that the Meta AI app is installed and signed in. Charge the glasses for at least 15–30 minutes before resetting or pairing again. Avoid third-party repair sites or unexpected payment requests for unlocks. Never share account passwords or one-time codes with unexpected callers.