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Phones & Tablets

How do I reactivate Mint Mobile after restoring an erased iPhone?

Answer

Update iOS, check Settings > Cellular for a Mint line that is off, restart, then add the line again with Mint’s QR code or in-app eSIM install. Erasing an iPhone often removes the eSIM, so Mint must reprovision it.

Before you start: stop right away if…

  • Only install eSIM codes from Mint’s official account channels.

Follow these steps

  1. Update iOS

    Go to Settings > General > Software Update and install any available update.

    You should see: iOS is current before eSIM setup.

  2. Check Cellular settings

    Open Settings > Cellular and see whether a Mint line is listed but turned off; enable it if present.

    You should see: The Mint line turns on, or no Mint line is listed.

  3. Restart the iPhone

    Restart, then recheck signal and Cellular.

    You should see: Service returns, or it remains absent and needs a new eSIM.

  4. Reinstall the Mint eSIM

    In the Mint app or account, request a replacement eSIM/QR, then go to Settings > Cellular > Set Up Cellular and scan only that official QR.

    You should see: Mint appears under Cellular and calls work.

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Extra tips

What to look for: No Service after iCloud restore; Mint Mobile; erased iPhone; missing cellular plan.

Before you change anything: Have Mint account login ready. Do not delete other working lines until Mint is back. Use Mint’s official app or account portal for QR codes.

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