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Accounts & PasswordsPhones & Tablets

How do you reset an Apple Watch after forgetting the passcode?

Answer

Erase the Apple Watch from the watch screens or by unpairing in the Watch app on a trusted iPhone, then set it up again. If Apple ID security says the iPhone is too new and makes you wait until a listed date, use a longer-trusted device to reset the Apple ID password or wait out Apple’s security delay.

Before you start: stop right away if…

  • Erasing an Apple Watch removes local data not stored in a Watch backup.
  • Ignore anyone offering to unlock an Apple Watch without erase or Apple ID.

Follow these steps

  1. Erase from the Watch if possible

    On the Apple Watch, try Settings > General > Reset > Erase All Content and Settings, or follow onscreen erase after enough failed passcode attempts if offered.

    You should see: The watch erases and restarts at setup.

  2. Unpair from a trusted iPhone

    If the paired iPhone is available, open the Watch app, select the watch, and choose Unpair Apple Watch to erase it and optionally save a backup.

    You should see: The watch erases and can be set up again.

  3. Handle Apple ID “too new” waits

    If changing the Apple ID password is blocked because the iPhone is too new until a date such as May 18, use another device that has been signed into that Apple ID longer, or wait until Apple’s date.

    You should see: You can reset or enter the Apple ID credentials when Activation Lock requires them.

  4. Set up the Watch again

    Pair the erased Watch as new or from backup, then create a new passcode you will remember.

    You should see: The Watch is usable again with a new passcode.

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Extra tips

What to look for: Apple Watch is locked with a forgotten passcode, and Apple ID changes may show the iPhone is too new with a wait-until date.

Before you change anything: Know the Apple ID password for the watch. Expect the watch content to erase unless backed up via the paired iPhone. Prefer a longer-trusted Apple device for account changes if a new iPhone is blocked.

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