Paramount+ help

7 step-by-step Paramount+ guides, written in plain language. Pick the problem that matches yours.

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• How do I cancel an unwanted Paramount+ trial?A Paramount+ free trial was started and needs to be canceled before it converts to a paid subscription, including cases where the TV screen only shows limited options.Open
• How do I fix Paramount+ when I cannot resubscribe after canceling?A past Paramount+ subscription was canceled, and trying to subscribe again is blocked—often on an Android phone billed through Google Play.Open
• How do I open Paramount+ billing when the page says the router is not supported?Paramount+ billing pages fail in browsers with messages about an unsupported router or communication errors such as “Sorry to interrupt.”Open
• How do I sign back into Paramount+ after a phone or tablet logs me out?Paramount+ will not accept a sign-in or reconnection attempt on a phone or tablet after a logout, while another device may be new or still working differently.Open
• How do I subscribe to Paramount+ on a Vizio TV when the remote is hard to use?Someone wants an annual Paramount+ subscription on a Vizio TV, but an old or limited remote makes on-screen account setup difficult or incomplete.Open
• How do I switch back to the adult profile on Paramount+ on Roku after kids’ shows?After kids watch shows, the adult profile on Paramount+ through a Walmart+ benefit on Roku will not switch back.Open
• How do I update a Paramount+ payment method when the TV says the router is not supported?Unable to update Paramount+ billing on a TV that shows a router not supported style message; the payment method needs to be changed from a phone or computer instead.Open