How do I cancel an unrecognized $21.99 monthly GOCHAMIEINC charge?
Answer
Find where the subscription was purchased—often Google Play, Apple, or a card recurring merchant—cancel it there, then dispute remaining charges with your bank if needed. Treat unexpected “fraud alert” callers about this charge as potential scams.
Before you start: stop right away if…
- People may call claiming a fraud alert and ask for codes or remote access. Hang up and use your bank’s official app.
Follow these steps
Identify the billing channel
On your bank statement, note the full merchant descriptor. Then check Google Play > Payments & subscriptions > Subscriptions, and on iPhone Settings > [your name] > Subscriptions, for a matching membership.
You should see: You find the subscription in an app store or know it is a direct card merchant charge.
Cancel the subscription
Open the matching subscription and choose Cancel. Also remove saved cards from that merchant site if you find a login email receipt for GOCHAMIEINC.
You should see: The subscription status shows canceled and the next renewal date is cleared.
Dispute unauthorized charges
If you never authorized it, use your bank or card issuer’s official app to dispute recent GOCHAMIEINC charges and ask them to block the merchant.
You should see: The bank opens a dispute and future merchant charges are blocked or monitored.
Tighten account security
Change passwords for email and the store account that was used, and turn on purchase authentication (password/biometrics for buys) so silent subscriptions are harder to start.
You should see: New purchases require your approval and email alerts look legitimate.
Not sure this is the right page? Check here
0 of 5 checked
Extra tips
What to look for: Bank statement descriptor like GOCHAMIEINC or 9097; Google Play / App Store subscription lists; email receipts; fraud-alert texts that ask you to call a random number.
Before you change anything: Locate the exact charge on your bank or card statement. Cancel inside the official Play Store, App Store, or merchant account before arguing only by phone. Do not give remote access or codes to anyone who calls about the charge. Screenshot the subscription screen before cancelling.
Need a little more help?
Tell us what’s happening. Your saved expert chat will open beside this article.
Free to use. Don’t include passwords or personal details.