How do I reinstall an eSIM on an iPhone after resetting eSIM settings?
Answer
Contact the carrier to reissue the eSIM, then install the carrier’s Cellular Plan Ready prompt or QR/install link. If iCloud codes go to an old number, recover the Apple ID on a trusted device or through account.apple.com before some setup steps can finish.
Before you start: stop right away if…
- Account recovery for Apple ID can take time if no trusted devices remain.
Follow these steps
Ask the carrier to reissue the eSIM
Contact the mobile carrier on an official channel, explain that eSIM settings were reset, and request a new eSIM for this iPhone.
You should see: The carrier provisions a new eSIM and provides an install prompt, QR code, or install link.
Install the carrier plan on the iPhone
Open Settings and look for a Carrier Cellular Plan Ready to Be Installed notification, or follow the carrier’s QR/manual eSIM install steps.
You should see: A cellular plan appears in Settings and the phone leaves SOS-only status.
Recover Apple ID verification if codes go to a dead number
On a trusted device or at account.apple.com, update Apple ID phone/email recovery options, or use account recovery if the old number cannot receive codes.
You should see: You can complete Apple ID challenges without the unavailable number.
Test calls and data
Restart the iPhone, confirm signal bars or carrier name, and place a test call or use mobile data.
You should see: Normal cellular service works on the new eSIM.
Not sure this is the right page? Check here
0 of 5 checked
Extra tips
What to look for: No cellular plan in Settings, prompts like Carrier Cellular Plan Ready to Be Installed, SOS-only status, and Didn’t get a code during Apple ID verification
Before you change anything: Have the account holder’s carrier login available. Do not delete the Apple ID. Use official carrier support for eSIM reissue. Avoid sharing Apple ID codes with anyone who contacts you unexpectedly.