How do I reset an Amazon Echo to a new Wi‑Fi network?
Answer
Factory reset the Echo with the device buttons until the light ring changes, then set it up again in the Alexa app under the account that should own it, joining the new Wi‑Fi during setup.
Before you start: stop right away if…
- A factory reset removes skills, reminders, and settings tied to the old setup.
Follow these steps
Factory reset the Echo
With the Echo powered on, press and hold the action button (or the reset combination for your model) until the light ring turns orange or the device announces reset, per Amazon’s instructions for that model.
You should see: The Echo enters setup mode with an orange light.
Open the Alexa app on the new owner account
Sign into the Alexa app with the Amazon account that should control the device, then choose Add Device and select Amazon Echo.
You should see: The app is ready to discover the Echo in setup mode.
Connect to the new Wi‑Fi
Follow on-screen prompts to select the new Wi‑Fi network and enter the password, waiting until the app confirms setup.
You should see: The Echo joins the new network and responds to Alexa.
Remove it from the old account if it still appears
If the former account holder still sees the device, have them remove it under Devices in their Alexa app after your reset and setup succeed.
You should see: Only the new owner account shows the Echo.
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Extra tips
What to look for: Orange light during setup mode, and whether the Echo still appears under the old Amazon account
Before you change anything: Know which Amazon account should own the Echo going forward. Have the new Wi‑Fi password ready. Understand a factory reset removes the device from the old account. Never share Amazon passwords with unexpected callers.