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Phones & Tablets

Why does an EM229 Bluetooth dialer drop calls on iPhone?

Answer

Reset the EM229, turn off Press Home for Siri / Press and Hold to Speak while testing, and set Call Audio Routing to Automatic. Then re-pair the EM229 and try a short test call.

Before you start: stop right away if…

  • Keep the phone usable for emergency calls while testing Bluetooth dialers.

Follow these steps

  1. Reset the EM229

    Follow the EM229 manual to reset or power-cycle the dialer, then leave it ready to pair.

    You should see: The EM229 is in a clean pairing state.

  2. Disable press-and-hold speak

    Go to Settings > Accessibility > Home Button > Press and Hold to Speak and set it to Off if available.

    You should see: The Home-button assistive speak feature is off.

  3. Turn off Press Home for Siri

    Go to Settings > Siri or Apple Intelligence & Siri and turn off Press Home for Siri while testing.

    You should see: The EM229 button no longer launches Siri immediately.

  4. Fix call audio routing and retest

    Go to Settings > Accessibility > Touch > Call Audio Routing, set it to Automatic, re-pair the EM229, then place a test call by voice.

    You should see: The call stays connected through the EM229 path.

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Extra tips

What to look for: Voice Control or Siri launching when the EM229 button is pressed, a brief Calling screen, then an immediate disconnect.

Before you change anything: Charge both the iPhone and EM229. Know how to put the EM229 in pairing mode from its manual. Note whether the iPhone is an SE or another Home-button model. Forget the old Bluetooth entry before re-pairing if needed.

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