Hume help

5 step-by-step Hume guides, written in plain language. Pick the problem that matches yours.

Also browse by topic: Electronics, Phones & Tablets

• How do I fix a Hume Band that will not pair or connect to an iPhone?A Hume Band will not connect or pair with an iPhone after reinstalling the app, deleting bands in the app, and retrying pairing. The iPhone and band do not see each other, often with no error message.Open
• How do I fix a Hume scale that will not connect to the Hume app?A Hume smart scale does not connect to the Hume app on the phone, so the scale's readings do not show up in the app. The draft gives no other detail about what the app or scale displays.Open
• What should I check when a Hume Band records other data but no sleep?A Hume Band records other metrics, but sleep remains missing and the app still shows an early setup day after several days of use.Open
• Why is a Hume Band not charging properly?A Hume Band is not charging as expected, such as charging slowly, not starting, or staying stuck near a full percentage.Open
• Why is my Hume Body Pod connected but not taking measurements?A new Hume Body Pod shows as connected in the app but will not take a body measurement even after resets and a full charge.Open