MagicJack help

9 step-by-step MagicJack guides, written in plain language. Pick the problem that matches yours.

Also browse by topic: Accounts & Passwords, Electronics, Email, Internet & Wi-Fi, Windows

• How do I cancel a MagicJack account tied to a phone number?You want to cancel MagicJack, but support says there is no account to cancel, while calling the number plays a MagicJack recording.Open
• How do I confirm or fix a magicJack subscription renewal?A magicJack subscription renewal may or may not have gone through, and the user needs to confirm billing status and restore service if needed.Open
• How do I pay for MagicJack if I lost access to the account email?Someone needs to make a MagicJack payment but cannot sign in because access to the account email was lost.Open
• How do I reconnect MagicJack service after it stops working?MagicJack service is expected to be active but needs help reconnecting so calls work again.Open
• How do I register a magicJack device on a Windows PC?magicJack registration keeps failing after many tries on mjreg.com from a Windows PC, often looping on internet or setup instructions.Open
• How do I renew MagicJack service with an email address?MagicJack phone service needs to be renewed using the email address tied to the account.Open
• How do I request a MagicJack refund for a duplicate charge?A MagicJack account shows an extra charge (for example around $43) after the service was already paid, and the account holder wants that amount refunded.Open
• How do I update an expired payment card for magicJack?The card on file for magicJack has expired, and the account owner cannot successfully add or save a new payment method to keep service active.Open
• What should I check when a home landline or MagicJack phone stops working?A landline-style phone at home is not working, including setups that use MagicJack with a modem and router.Open