Sign-in problems, attachments, and account settings.
118 articles — showing 1–60 (page 1 of 2)
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- How do I cancel a Netflix automatic monthly payment?A Netflix membership is billing a credit card automatically each month, including a low-cost add-on around $3.49, and the account holder wants billing stopped, sometimes without remembering the email.Open
- How do I fix Gmail on iPhone when it says it cannot sign in?The iPhone Gmail app cannot receive mail because the Google sign-in for that account was lost, often showing a message that it cannot sign in to the Google Account and causing the app to stall.Open
- Why does a Windows laptop show "Couldn't sign you in" for Gmail?A Gmail account cannot be signed into from a Windows 11 laptop, and the browser shows a "Couldn't sign you in" message.Open
- What should I do if a new iPhone has the wrong passcode or Apple ID?A new iPhone’s passcode was changed or the device shows an Apple ID you do not recognize, blocking normal use.Open
- How do I recover a Google account after a broken phone?A phone was broken and can no longer be used, and the Google or Gmail login needed for a replacement phone or related account cannot be remembered.Open
All Email articles
- How can I access my Gmail emails if I forgot the password?Someone needs to open a Gmail inbox with hundreds of messages but cannot remember the account password.Open
- How do I access Hydra AI after paying when the join email does not work?Payment for Hydra AI went through and a join email arrived, but the account still cannot be accessed.Open
- How do I activate a phone brought from another carrier when it shows Emergency calls only?You are activating a phone moved from another company with the SIM inserted and a transfer PIN available, but the phone stays offline with Emergency calls only and cannot receive texts or email.Open
- How do I add a BigPond or Telstra email account on an iPhone?An iPhone needs BigPond/Telstra email set up again; the username/password is rejected, and Yahoo mail may already be on the phone.Open
- How do I add my Yahoo or Comcast email to an iPhone after setting it up on iPad?Yahoo mail was set up to receive Comcast email on an iPad, and the same mailbox now needs to be added on an iPhone 17 Pro Max.Open
- How do I cancel a Netflix automatic monthly payment?A Netflix membership is billing a credit card automatically each month, including a low-cost add-on around $3.49, and the account holder wants billing stopped, sometimes without remembering the email.Open
- How do I cancel an Oricle Hearing Aids order without a confirmation email?An order for Oricle Hearing Aids needs to be canceled, but no order confirmation email is available to use as a reference.Open
- How do I change a forgotten Google password?You forgot your Google password and cannot change it. You need a simple recovery path, ideally with an email or verification option you still control.Open
- How do I change an Outlook password when I cannot sign in on iPhone?Outlook sign-in fails on iPhone Mail with a server or sign-in error, and the password needs to be changed before login works again.Open
- How do I change the email address on an account?The email address attached to an online account needs changing, usually because the old one is no longer accessible.Open
- How do I check a Kindle’s Amazon account email and fix books that won’t download?An older Kindle needs confirmation of the Amazon account email on the device, and new books appear on the home screen but will not download.Open
- How do I clear a mailbox full warning when only a few messages show?Callers hear that a Panasonic or similar home phone mailbox is full, but when messages are checked there appear to be only about two messages visible.Open
- How do I clear a stuck carrier voicemail notification after canceling the service?Carrier voicemail or answering-service messages still show on the phone after the service was canceled, and the mailbox may say it is unavailable.Open
- How do I contact an Uber driver about a phone left in the car?A phone was left in an Uber vehicle and the owner needs to use email or the Uber app from another device to reach the driver about the lost item.Open
- How do I deal with Google account expired scam texts and missing email?Texts claim a Google account is expired and data will be lost unless a payment is made, while legitimate email also seems diverted, delayed, or ending up in spam.Open
- How do I find a phone left in an Uber ride?A phone was left in an Uber vehicle and needs to be located, sometimes when the rider also cannot easily access Uber or email on another device.Open
- How do I find an AT&T user ID when text verification will not arrive?An AT&T account user ID is needed—sometimes for a locked SIM or PUK—but text or email verification messages are not arriving, so normal account recovery is blocked.Open
- How do I find the return address for a shoe order?A shoes order needs to be returned, but the return shipping address is missing from the packaging or confirmation email.Open
- How do I fix AirTalk login on a Hot Pepper phone?A Verde Hot Pepper phone will not log in to AirTalk with Gmail or the phone number, and the credentials may be reported as not recognized.Open
- How do I fix Gmail on Android when it asks for a password and will not load email?Gmail on an Android device will not open the inbox and shows a password-required or sign-in error when trying to access email.Open
- How do I fix Gmail on iPhone when it says it cannot sign in?The iPhone Gmail app cannot receive mail because the Google sign-in for that account was lost, often showing a message that it cannot sign in to the Google Account and causing the app to stall.Open
- How do I fix Hulu login problems on a Samsung smart TV?Cannot get past Hulu login on a Samsung smart TV after using an email and another person’s credentials; local channels access issues after a change.Open
- How do I fix Hulu on Apple TV when it says I no longer have an account?Hulu on Apple TV fails to sign in with a message that the account no longer exists or that login failed—please check email and password or visit Hulu.Open
- How do I fix Roku TVs that ask to update payment and then lose internet?Multiple Roku TVs prompted to update payment information, then lost internet connectivity, possibly after a move and with more than one email or account involved.Open
- How do I fix Yahoo Mail that cannot connect to the server on iPhone?An iPhone shows a Yahoo error that the phone cannot connect to the server when trying to use Yahoo Mail.Open
- How do I fix a CaptionCall phone that is not working?A CaptionCall phone is not working. Captions may fail even if dial tone exists when internet is down, and account email changes can block app sign-in.Open
- How do I fix a Gmail account already connected when moving Fitbit to Google?Moving a Fitbit account toward Google or Google Health fails with a message that the Gmail account is already connected to another device, even when only one Gmail address is in use.Open
- How do I fix a PlayStation 5 account that will not sign in?A PlayStation 5 account will not accept the sign-in email or password, and no clear progress is made past the login screen.Open
- How do I fix a Verizon international plan applied to the wrong line?A one-month Verizon international plan was purchased to start on a specific day, but the plan was applied to the wrong line, and contact is only possible by email while on a ship.Open
- How do I fix an AT&T account email that was entered wrong?An AT&T agent misspelled the account email address, and sign-in on the AT&T app or website loops without reaching the account.Open
- How do I fix an email account that will not let me sign in?Someone cannot get into an email account; sign-in may fail with a wrong code message or without a clear error.Open
- How do I fix an expired temporary password or reset link?A temporary password or reset link stops working after a chat or email session is interrupted, often showing that the link expired or that the browser lost contact.Open
- How do I fix an iPhone that asks for someone else's Apple ID password when downloading apps?On a new iPhone, downloading an app asks for the password of an email address that is not the owner's Apple ID, and Apple account password reset may fail with an invalid or unsupported account message.Open
- How do I fix an iPhone that stops receiving email while a computer still does?Email still arrives on a desktop computer, but an iPhone has not received new messages for more than a week.Open
- How do I fix email and banking apps that stop working on iPhone while calls still work?On an iPhone, email and banking apps stop loading or staying connected even though phone calls and SMS still work. Home Wi‑Fi may have been restarted without restoring app access.Open
- How do I fix email that stopped working on an Android phone after a password change?Email on a cell phone (often Gmail or another Android email app such as Juno) stopped receiving after a password change.Open
- How do I fix “Voicemail blocked. Contact systems manager” on Android?Android voicemail is locked or inaccessible and shows a message like “Voicemail blocked. Contact systems manager.”Open
- How do I get Yahoo Mail back after uninstalling the app?The Yahoo Mail app was uninstalled by accident, and the user needs access to the same Yahoo inbox again.Open
- How do I get a T-Mobile bill when paper or email bills are missing?A T-Mobile line may be off or hard to use, and the bill is not arriving—possibly because statements go to a spouse’s email that is ignored or deleted—so payment cannot be made on time.Open
- How do I get a carrier SIM when one was requested twice and never arrived?A SIM card for a father's new phone was requested twice from the carrier but never received. The family may also need a new account and number because the old signup email is inaccessible.Open
- How do I get email working on a new iPhone after transfer from Verizon?A new Verizon iPhone finishes setup, but email does not download. The Apple Account password is forgotten, and signing in with the iCloud address stays on a verifying screen.Open
- How do I get help when I cannot log in to the Crypto.com app?The Crypto.com app will not let you log in, and you need official account help after a possible lock related to a withdrawal or email notice.Open
- How do I install Outlook and unlock a Microsoft account stuck on an old phone number?Outlook is missing from the phone apps list, and Microsoft sign-in or password reset is blocked because verification still goes to an old phone number.Open
- How do I manage Consumer Cellular voicemail and stop it from answering too soon?Consumer Cellular voicemail is set up and answers calls, and help is needed with rings before voicemail, call forwarding, or related phone/email account questions.Open
- How do I mount a rectangular Starlink dish on a roof pole?A newly arrived rectangular Starlink kit has a fold-out kickstand on the back with no obvious way to remove it, and the installer wants to attach the dish to an existing roof-fascia pole mount.Open
- How do I move a Fitbit account to Google when the email already has a Google Health account?Moving a Fitbit account to Google fails because Google says the email already belongs to a different Google Health account, so the transfer cannot finish with that address.Open
- How do I pay for MagicJack if I lost access to the account email?Someone needs to make a MagicJack payment but cannot sign in because access to the account email was lost.Open
- How do I reach a real person for product or account support?You need to talk to a live support person for a product or account issue instead of only using automated chat or email.Open
- How do I recover Google contacts deleted on an iPhone?Google contacts were removed on an iPhone after troubleshooting a CardDAV prompt, and important phone numbers need to be restored.Open
- How do I recover WhatsApp when I no longer have the linked email?WhatsApp access is blocked because two-step verification PIN reset depends on an email address the user can no longer access.Open
- How do I recover a Gmail account on iPhone after too many attempts?Gmail account recovery on iPhone is blocked or stuck, often with a too many attempts message during sign-in or 2-step verification.Open
- How do I recover a Gmail account when I forgot the password?Someone forgot the Google account password and needs to regain access to Gmail through official recovery options.Open
- How do I recover a Gmail account when the old phone is gone and I forgot the password?A Gmail account cannot be opened on a new phone because the old phone is destroyed, the password is forgotten, and two-step verification SMS is hard to complete while overseas on roaming.Open
- How do I recover a Google account after a broken phone?A phone was broken and can no longer be used, and the Google or Gmail login needed for a replacement phone or related account cannot be remembered.Open
- How do I recover a Google account password I do not remember?A Google or Gmail password is forgotten and account recovery is needed, including cases where a Restore this account prompt appears on an iPhone.Open
- How do I recover a Google account when I forgot the password and my phone number changed?Someone forgot their Google/Gmail password and can no longer receive verification codes because the recovery phone number has changed.Open
- How do I recover a Google account when I forgot the password?A Google or Gmail account cannot be opened because the password was forgotten, and recovery is being attempted from an Android phone.Open
- How do I recover a Google account when the password is rejected and recovery email never arrives?Sign-in to a Google or Gmail account fails with an incorrect password message, and recovery email or codes are not received.Open
- How do I recover a Google account when verification codes go to a lost phone?A Google or Gmail account cannot be added on a new phone because after the password is entered, the verification code is sent to a lost phone number, and the carrier cannot help retrieve the old device.Open
- How do I recover a PlayStation account when I no longer have the linked email?PlayStation Network sign-in fails because the owner no longer has access to the email address on the account, even though another email address is available.Open