Sign-in problems, attachments, and account settings.
118 articles — showing 61–118 (page 2 of 2)
- How do I recover a Starlink account after the email was compromised?Starlink account email was compromised; a new email is in use; help needed with account recovery and disputing recurring charges after travel/order issues.Open
- How do I recover a forgotten Apple ID email address?An Apple ID associated with an older BigPond or ISP email was lost, and access is needed again on a new or existing Apple device.Open
- How do I recover access to a Gmail account?A Gmail or Google account sign-in is failing and the official Google account recovery process is needed to regain access.Open
- How do I recover access to a Gmail or Google account?You cannot sign in to a Gmail or Google account and need the official recovery path after a forgotten password or failed sign-in.Open
- How do I recover an AOL password to get phone photos?Photos stored behind an AOL account cannot be reached because the AOL password is forgotten or unknown.Open
- How do I recover an iPhone after an update when the Apple ID and email password are forgotten?An iPhone completed an automatic update, the owner does not remember the Apple ID or the password for the email tied to that Apple ID, and the phone cannot be unlocked or used to check email for Apple reset messages.Open
- How do I remove an old Apple ID email from a phone given to someone else?An old iPhone was given to a family member, but the previous owner’s email or Apple ID is still attached, and creating or using an account shows that the email is already taken.Open
- How do I renew MagicJack service with an email address?MagicJack phone service needs to be renewed using the email address tied to the account.Open
- How do I reset a PlayStation Network password during PS5 setup?During new PS5 setup, the PlayStation Network password reset flow is missing or unclear, and the email address for the PSN account is needed to continue.Open
- How do I reset a Samsung account password when I am locked out?Locked out of a Samsung account while trying to reset the Samsung account email password, sometimes after too many attempts.Open
- How do I reset a forgotten iPhone passcode when I still have Gmail access?An iPhone passcode was forgotten; recovery depends on whether the Apple ID and related Gmail address are still accessible.Open
- How do I reset an Apple ID password without access to the old email?Phone was lost in a lake; a new iPhone cannot use the Apple ID because the password is forgotten and reset messages go to an email that is no longer accessible.Open
- How do I restore Verizon service after deleting an eSIM while traveling?While traveling in Japan you accidentally deleted a Verizon eSIM, can sign in on a laptop, but cannot finish verification because texts go to the missing line.Open
- How do I restore an AOL account I removed from my phone by mistake?An AOL mail account or app was deleted from a phone by mistake and needs to be added back.Open
- How do I resubmit a review if my earlier feedback may not have posted?A customer believes they left a favorable review the previous night, but it may not have gone through, and they are willing to submit the review again if needed.Open
- How do I return Vynzo glasses bought on Amazon when I cannot find the seller email?A buyer has a return problem with Vynzo glasses purchased on Amazon (such as wrong item received) and cannot find a Vynzo email address to start the return.Open
- How do I return shoes that are too small when the order email is missing?Brand-new shoes are too small and need to be returned, but the order confirmation email cannot be found, which makes starting the return harder.Open
- How do I secure a phone and accounts after a suspected hack?A phone may have been compromised, old account details block access to services such as Experian or related apps, and Verizon or Google sign-in may show an incorrect email error while setting up safer access.Open
- How do I set up a used Skylight Frame without the previous owner's account?A Skylight Frame bought at a garage sale still shows Welcome back for the previous owner's email after a reset, and the new owner does not have access to that account.Open
- How do I set up an Apple Watch when it asks for an old email password I forgot?Apple Watch setup asks for the password to an old email address tied to an Apple ID, and that password is forgotten.Open
- How do I sign in on a new phone so apps restore with the same email?After getting a new phone because the old phone’s screen broke, the user wants to know whether signing in with the same email will restore apps like Uber and related account data.Open
- How do I sign in to a Google account when it asks for a new phone number?During Google sign-in or recovery on Windows, the account asks for a new phone number and may offer a "Try with email" option instead.Open
- How do I sign in to an iPhone when it asks for an Apple Account?An iPhone shows a Sign in to your iPhone or Apple Account prompt, and the person needs the correct Apple ID email or phone number to continue.Open
- How do I start a return for Hike Footwear shoes?A customer needs the return form for Hike Footwear shoes and cannot find the purchase email.Open
- How do I start receiving Blair catalog emails again?Blair catalog emails stopped arriving and the subscriber wants to receive them again.Open
- How do I stop Yahoo Mail from opening in an unclosable pop-up on a Galaxy S24 Ultra?On a Samsung Galaxy S24 Ultra, opening a Yahoo Mail shortcut in Samsung Internet launches a floating or multi-window view that cannot be closed normally.Open
- How do I stop iPhone Mail from deleting messages a few hours after they arrive?On an iPhone 15 Pro, email messages disappear completely a couple of hours after arrival and are not in Trash or Junk, while the same mailbox on a laptop still looks normal.Open
- How do I unlock an iPhone that says Locked to Owner after a carrier switch?After switching from US Cellular to T-Mobile, an iPhone asks for an Apple ID and password, shows Locked to Owner, and the old email used for the Apple account is no longer available.Open
- How do I unlock an iPhone that says Locked to Owner and asks for email and password?An iPhone that is rarely used for email has been stuck for about a week asking for an email and password, with a Locked to Owner style Activation Lock screen.Open
- How do I unlock or reset voicemail on a Samsung Galaxy S23 with AT&T?Voicemail on a Samsung Galaxy S23 reports that the mailbox is locked and to call system admin, often on an AT&T line, so messages cannot be opened or managed.Open
- How do I update a Microsoft or Gmail recovery number after switching to a cell phone?A landline used for email account recovery was disconnected, and the account still expects the old number instead of the new cell phone.Open
- How do I use the correct Google account on a Samsung phone with a Mac?Samsung account and Google account were mixed up while connecting a Samsung phone to an Apple computer; the user wants to restart with a newly recovered Google account email and password.Open
- How do I verify an Amazon order placed through a TikTok ad if no confirmation email arrived?An electric scooter was ordered through a TikTok ad that claimed Amazon would send it, but no confirmation email arrived and the buyer needs to know whether the purchase was real.Open
- How do you add a Microsoft Exchange account back on an iPhone 15 Pro?A Microsoft Exchange email account needs to be set up again on an iPhone 15 Pro.Open
- How do you add an Alexa Show after changing email and phone number?Amazon account mobile number and email changed, and the user is trying to add another Alexa Echo Show device.Open
- How do you fix a Validate Your Credentials mail error?An email app shows Validate your credentials and may also say the connection to the server failed.Open
- How do you get Outlook email working on a new iPhone?A new iPhone replaced an older model and Outlook email that worked on the old phone does not appear on the new phone, or Mail only seems to check Gmail.Open
- What can I do when a verification code can't reach my account after changing my email?Cannot update account information because a required verification code is being sent to an old email address that is no longer accessible.Open
- What should I do if I get an email about a $500 Apple purchase I did not make?Received an email claiming someone made an Apple purchase for about $500 that was not authorized.Open
- What should I do if a family member’s lost Android phone was linked to my Gmail?A family member lost an Android phone that was linked to a shared or household Gmail account, and another phone on that account is no longer working properly.Open
- What should I do if a new iPhone has the wrong passcode or Apple ID?A new iPhone’s passcode was changed or the device shows an Apple ID you do not recognize, blocking normal use.Open
- What should you do after a stolen phone and an unexpected online charge?A cellphone was stolen, the owner thought personal info was erased, then later found an email about a charge for a gaming tablet and charger and could not reach customer service.Open
- What should you do if your Venmo email was changed without permission?A Venmo account email was changed without permission and automated support paths are not providing a clear fix.Open
- What should you do when a Vivint login is not recognized?A Vivint system login is not recognized, often with an email-not-recognized style message.Open
- Why can my Spark mobile text and email but not make voice calls?On Spark mobile in Lower Hutt, New Zealand, outbound voice calls fail or show call failed, while texts, email, and a landline still work.Open
- Why can't my iPhone load apps or Gmail during a local network outage?In Minneapolis (ZIP 55406), apps and Gmail on an iPhone 11 fail to load, and the issue may be tied to a local internet or cellular network outage.Open
- Why can’t I sign in to Max after receiving a confirmation email?Someone signed up for HBO Max or Max, received a confirmation email, but later cannot sign in because the service says there is no account under that email or phone number.Open
- Why does Gmail show too many drop-down suggestions and say the account is almost full?A phone’s Gmail search box shows excessive drop-down suggestions, and Google reports the account is almost full, making cleanup difficult.Open
- Why does Yahoo Mail work on a computer but not on an iPhone after a hack?Yahoo email was hacked and the password changed; mail works on a computer but not on an iPhone.Open
- Why does a Windows laptop show "Couldn't sign you in" for Gmail?A Gmail account cannot be signed into from a Windows 11 laptop, and the browser shows a "Couldn't sign you in" message.Open
- Why does a prepaid number show as not existing for account recovery?Email says a number does not exist; the line is prepaid with no bills, so recovery SMS fails.Open
- Why does adding a NordicTrack private profile keep returning to a barcode?When adding a new private profile on NordicTrack equipment, the console shows a barcode, and entering an email and password returns to the barcode instead of finishing setup. The membership may be under another household member's name.Open
- Why does iPhone ask to enter the password for an Outlook account?An iPhone shows Enter the password for Outlook account, usually after an update when the Mail app lost the saved Microsoft account password.Open
- Why does voicemail still say the mailbox is full after I clear messages?Voicemail still reports the mailbox is full even after clearing or deleting messages, so callers cannot leave new messages.Open
- Why is my MaxTV subscription payment pending and I cannot watch videos on Fire Stick?A MaxTV monthly subscription payment shows as pending or confirmed by email, but videos still will not play on a Fire Stick.Open
- Why is my voicemail not working?Voicemail is not working as expected: callers may be unable to leave a message, saved messages may not play, the mailbox may reject a password, or the Phone app may not show the expected voicemail controls.Open
- Why won’t WhatsApp open or finish sign-in on Android?WhatsApp on Android will not open or stay signed in, and a verification or password-related email is said to be sent but never arrives.Open
- Why won’t my iPhone 15 Mail app receive new Gmail messages?An iPhone 15 built-in Mail app stops receiving new messages for a Gmail account.Open