Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 181–240 (page 4 of 13)
- How do I fix a Max message that says I have to change plans?Max (formerly HBO Max) shows a message that the viewer has to change plans—often when trying to watch content such as NASCAR—and the current subscription does not include that title.Open
- How do I fix a Maximum attempts reached error in TikTok?The TikTok app shows a Maximum attempts reached error during login, password reset, or verification.Open
- How do I fix a Peacock account or billing issue?A Peacock streaming account has a sign-in, subscription, or billing problem that needs to be sorted out.Open
- How do I fix a Peacock charge of $109.99 when I wanted the $7.99 monthly plan?Peacock billed about $109.99 instead of the expected $7.99 monthly subscription, and the current plan needs to be confirmed or changed.Open
- How do I fix a PlayStation 5 account that will not sign in?A PlayStation 5 account will not accept the sign-in email or password, and no clear progress is made past the login screen.Open
- How do I fix a Roku or TCL TV stuck on a DIRECTV QR code sign-in screen?After returning from vacation, a TV shows a QR code screen telling the viewer to go to a site to sign in, often for DIRECTV on a Roku or TCL TV.Open
- How do I fix a SeatGeek message that says unable to proceed due to inactivity?SeatGeek shows a message that the user is unable to proceed due to inactivity during sign-in or account use.Open
- How do I fix a Sky signup error when joining Sky online?Online signup for Sky fails with a message that something went wrong when attempting to sign up, sometimes around address or payment details.Open
- How do I fix a Startup Show icon that asks for an M3U playlist on an Android TV box?On an Android TV box, the Startup Show app icon appears but then requests an M3U playlist that the service provider’s site says is not the correct login method.Open
- How do I fix a TV that says to update your payment method to keep streaming?A TV or streaming box shows “Update your payment method to keep streaming” for Peacock through a Spectrum/Xumo setup, even after Spectrum says the account is paid.Open
- How do I fix a Tracfone account that will not recognize my phone or login?A Tracfone account page or app is not recognizing the phone number, device, or login details needed to open My Account.Open
- How do I fix a Vizio TV that says a Walmart account could not be created?During Vizio TV setup or sign-in, the TV shows that a Walmart account could not be created, such as “Unfortunately we could not create your Walmart account.”Open
- How do I fix a Windows password change that fails with a domain controller error?A Windows desktop requires a password change, but submitting a new password fails with an error that configuration information could not be read from the domain controller because the machine is unavailable or access is denied.Open
- How do I fix a YouTube TV link or bookmark that opens the wrong page?A shared or saved link meant for YouTube TV keeps opening the wrong page, so sign-in or watching never reaches the real YouTube TV site or app.Open
- How do I fix a black screen in the Facebook app on iPhone or iPad?The Facebook app opens to a black screen on an Apple device and does not show the normal feed or login UI.Open
- How do I fix a forgotten password on Apple TV?An Apple TV sign-in is blocked because the Apple ID password was forgotten, sometimes showing Forgot Apple ID or Password.Open
- How do I fix a missing or deleted Philo subscription on Fire TV?After restarting a Philo subscription from an on-screen prompt while watching on a Fire Stick, Philo shows a missing or deleted subscription message.Open
- How do I fix a payment method formatting error?A checkout or account page rejects a payment method with a formatting error even though the card or account details appear correct.Open
- How do I fix a payment that will not go through in an app or website?A payment needs to be completed in an app or on a website, but the checkout fails, stalls, or never confirms that the charge went through.Open
- How do I fix a sign-in error that says an account is not registered?Setting up or signing in to a new account fails with a message saying the account or device is not registered, even though setup was recently attempted.Open
- How do I fix a tablet that accepts the passcode then returns to the lock screen?A CP10 Android tablet seems to accept the passcode but immediately returns to the same lock screen, often with no error message.Open
- How do I fix a wrong birthday error on a Samsung refrigerator login?Signing into a Samsung account on a refrigerator such as model RF90F29EECRAA fails with a wrong birthday error on the fridge screen, app, or browser.Open
- How do I fix an AT&T account email that was entered wrong?An AT&T agent misspelled the account email address, and sign-in on the AT&T app or website loops without reaching the account.Open
- How do I fix an AT&T transfer PIN that Tello will not accept?Porting a long-held AT&T number to Tello fails because the transfer PIN does not go through; Tello indicates the problem is on the AT&T side, and the account holder may be abroad.Open
- How do I fix an Amazon Prime Video subscription or channel billing issue?Someone needs Amazon customer-service style help for a Prime Video subscription or add-on channel billing problem, sometimes involving channels billed through Amazon.Open
- How do I fix an Amazon recharge after a return was already refunded?An Amazon item was returned and refunded, but the customer was charged again and may not have the UPS receipt handy.Open
- How do I fix an Android phone that can use Wi-Fi but cannot make calls?A new Android phone shows a SIM and phone number in settings, can browse on Wi-Fi and sometimes send texts, but cannot make phone calls and may show Mobile Network Not Available.Open
- How do I fix an Android phone that will not finish a recent setup or unlock step?An Android phone user is stuck during a recent unlock, sign-in, or setup attempt and needs a safe next step when the exact error text is unclear.Open
- How do I fix an H Band app login that says the password is not valid?Signing in to the H Band fitness app fails with a message that the password is not valid.Open
- How do I fix an Instagram payment failure on iPhone?An Instagram purchase or subscription payment fails on an iPhone, sometimes related to a paid badge or similar in-app purchase.Open
- How do I fix an email account that will not let me sign in?Someone cannot get into an email account; sign-in may fail with a wrong code message or without a clear error.Open
- How do I fix an expired temporary password or reset link?A temporary password or reset link stops working after a chat or email session is interrupted, often showing that the link expired or that the browser lost contact.Open
- How do I fix an iPhone passcode that is not working or shows Unavailable?The passcode is not working on an iPhone (reported as a phone 17), and the device may show a message such as iPhone unavailable for 1 hour after too many attempts.Open
- How do I fix an iPhone stuck on Update Apple Account Settings?An iPhone will not work normally because Apple ID password verification keeps failing, often with an Update Apple Account Settings prompt.Open
- How do I fix an iPhone that asks for someone else's Apple ID password when downloading apps?On a new iPhone, downloading an app asks for the password of an email address that is not the owner's Apple ID, and Apple account password reset may fail with an invalid or unsupported account message.Open
- How do I fix an iPhone that says iPhone Unavailable?An iPhone shows iPhone Unavailable after too many passcode attempts and may also offer Forgot Passcode.Open
- How do I fix an iPhone that says the passcode is incorrect or shows 'iPhone Unavailable'?An iPhone repeatedly rejects the passcode being entered, or displays an 'iPhone Unavailable' screen after several incorrect attempts.Open
- How do I fix an iPhone that will not accept the Apple ID password?An iPhone rejects the Apple ID password during sign-in, unlock, purchase, or account prompts, so apps or settings that need Apple ID stay blocked.Open
- How do I fix an invalid direct deposit error on an IRS refund form?An IRS-related form rejects a direct deposit number as invalid, and a phone will not upload driver’s license photos needed to continue.Open
- How do I fix an unable to process payment error on a membership site?A membership payment (for example Faphouse) fails with an unable to process payment or try again message.Open
- How do I fix buying the wrong app, subscription, or in-app package on iPhone?Accidentally purchased the wrong app, subscription tier, or in-app package on an iPhone.Open
- How do I fix email that stopped working on an Android phone after a password change?Email on a cell phone (often Gmail or another Android email app such as Juno) stopped receiving after a password change.Open
- How do I fix kobo store credit be used for audiobooks instead of ebooks?A Kobo account has about $2.79 in credit, and the owner wants to know if that credit can be applied to an audiobook purchase instead of an ebook.Open
- How do I fix no service on a phone after inserting a new Mercury SIM?After getting a new Mercury router and signing up for mobile, broadband, and power, a phone with the new SIM cannot make or receive calls and may show No Service.Open
- How do I fix or recover a SoPlayer app subscription that will not download?A SoPlayer app subscription needs help—often the app or content will not download, and there is no clear on-screen error.Open
- How do I fix or refund a wrong Apollo Group TV subscription charge?A viewer is unsure which Apollo Group TV subscription is correct after losing about $189 on a previous purchase or renewal.Open
- How do I fix the Sling TV app when it will not play on an Android phone?Sling TV will not load or play on a cell phone for an extended period, even though the subscription may still be active.Open
- How do I fix unlock a Samsung phone after forgetting the new passcode?A Samsung phone was accidentally locked with a new passcode that is unknown, and the owner wants to unlock it without losing data if possible.Open
- How do I get Kindle books from an old Kindle onto a new Kindle?A new Kindle cannot access books from an older Kindle, or purchased books will not appear for reading on the expected device.Open
- How do I get a BritBox activation PIN on a Samsung TV?BritBox on a Samsung TV asks for a PIN or activation code, but the PIN will not appear on the TV screen.Open
- How do I get a T-Mobile port-out PIN to transfer my number?Need a T-Mobile port-out PIN (transfer PIN) to move a phone number to another carrier.Open
- How do I get a carrier SIM when one was requested twice and never arrived?A SIM card for a father's new phone was requested twice from the carrier but never received. The family may also need a new account and number because the old signup email is inaccessible.Open
- How do I get a missing Asurion phone replacement credit on my bill?After an Asurion replacement phone, a promised billing credit of about $120 that was supposed to appear within two bill cycles never showed up on the account.Open
- How do I get a new Android phone ready to use?A new Android phone needs initial setup, starting with connecting to Wi-Fi so account sign-in, updates, and app restore can continue.Open
- How do I get a refund after cancelling a Guardio trial that still charged my account?A Guardio subscription was cancelled during the trial, but the account was still charged a large amount and a promised refund has not appeared.Open
- How do I get a refund for a pending unused phone plan charge?A six-month phone plan was purchased then abandoned because there was no usable cell coverage in the area, and the bank still shows a pending charge.Open
- How do I get a refund for an accidental Guardio purchase billed through Google?Someone accidentally downloaded or signed up for Guardio, found two charges totaling about $318.88, and wants those charges refunded.Open
- How do I get a refund for an unwanted hotspot data refill?A hotspot refill was charged about $43 even though a hotspot refill was not wanted, and a refund of that charge is needed.Open
- How do I get a refund for e-book purchases I didn't mean to make?After buying one book from a series, extra books from the same series were also charged, even though only one book was wanted.Open
- How do I get a refund when a LumboWrap vibration mode does not work?A LumboWrap order arrived, but vibration mode does not work even though some indicator lights turn on, and the buyer wants a refund.Open