Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 121–180 (page 3 of 13)
- How do I dispute or reverse a small unexpected credit card charge?A small unexpected credit card charge, around $5, needs to be reviewed and possibly removed or refunded through the merchant or card issuer.Open
- How do I download streaming apps on a Samsung smart TV?Someone needs clear steps to install streaming service apps such as Hulu on Samsung smart TVs and sign into a Samsung account if prompted.Open
- How do I enter an Amazon Prime activation code on a TV?A TV or streaming device is asking for an Amazon Prime or Prime Video activation code, and the code needs to be entered on Amazon's website to finish sign-in.Open
- How do I erase a lost iPhone and still file an AT&T claim?An iPhone was lost, Apple passwords are not remembered, and the person wants to erase the phone remotely and file a claim with AT&T but cannot sign into needed accounts.Open
- How do I exit Android recovery mode when the side button is broken?A phone is stuck in Android recovery mode and the side button normally used to select and restart does not work.Open
- How do I factory reset a locked Lenovo tablet when recovery shows the wrong screen?A Lenovo Android tablet needs a password reset or factory reset, but the hardware-key recovery sequence opens a Meta or other wrong screen instead of Wipe data/factory reset.Open
- How do I factory reset a locked Sylvania tablet DVD combo?A Sylvania tablet DVD combo is locked with a forgotten PIN or screen lock, often after buying it used, and needs a factory reset.Open
- How do I factory reset a phone after forgetting the PIN?A phone is locked after too many incorrect PIN attempts, and the owner wants a factory reset to regain access.Open
- How do I factory reset an iPhone 13 with a Mac mini when the passcode is rejected?An iPhone 13 cannot be factory reset normally because the passcode or Apple ID credentials are rejected, and recovery through a Mac mini over cable is needed.Open
- How do I factory-reset a TV if I forgot the PIN or password?A TV locked up, and a factory reset now asks for a PIN or password that the owner no longer remembers.Open
- How do I find a BetterMe app that is missing on iPhone?The BetterMe app is not visible on an iPhone, often when trying to manage or use an existing BetterMe subscription.Open
- How do I find a car radio ID to renew a satellite radio subscription?A vehicle satellite or auto radio subscription has expired or a support chat was dropped, and the Radio ID or ESN is needed to resume service.Open
- How do I find a forgotten Apple ID for an old iPad?The Apple ID for an old iPad was forgotten; it may be tied to a spouse’s email and has not been used in a long time.Open
- How do I find a lost iPhone when the Apple ID password will not reset?An iPhone is lost and cannot be located, and the Apple ID password is not working and cannot be reset through the usual path.Open
- How do I find a missing expert message thread after signing back in?A CPA or expert conversation from earlier the same day provided answers, but after returning to the site the message thread can no longer be found.Open
- How do I find a phone left in an Uber when I cannot open the Uber app?A phone was left in an Uber, and the owner cannot access the Uber account without that phone, while also needing device-location tools.Open
- How do I find a support phone number for a Google Play billing issue?User asked for a phone number related to a Google/Play issue with very little detail.Open
- How do I find an AT&T user ID when text verification will not arrive?An AT&T account user ID is needed—sometimes for a locked SIM or PUK—but text or email verification messages are not arriving, so normal account recovery is blocked.Open
- How do I find an iPhone left in a Waymo vehicle?An iPhone was left in a Waymo vehicle and the owner may not be able to receive Waymo verification codes on that phone. Find My on another device is available.Open
- How do I find and cancel unwanted subscriptions on an iPhone?Someone needs to find unwanted subscriptions tied to a phone and cancel them, including App Store subscriptions.Open
- How do I find my Spectrum Wi-Fi name and password for a new iPhone?A senior setting up a new iPhone cannot read the small print on the Spectrum gateway box and needs the Wi-Fi name and password.Open
- How do I find my Tello account number and transfer PIN to port out?Someone is porting a Tello number to another carrier such as Mint and needs the account number and transfer PIN, but the new carrier may say the account number is invalid.Open
- How do I find my Wi-Fi password to set up a new Kindle?A new Kindle asks for a Wi-Fi password during setup, and an older Kindle already on the account cannot buy new books until internet access works again.Open
- How do I find saved passwords on an iPhone?A user cannot find the Passwords option or saved passwords on an iPhone and needs the correct place to view them.Open
- How do I find the 6-digit Vanguard code in a text message?A Vanguard sign-in asks for a one-time code from a text message, but the 6-digit code is hard to spot among other numbers in the SMS.Open
- How do I find the Wi-Fi password for an LG refrigerator that was never set up?Someone needs the home Wi-Fi password to connect an LG refrigerator that has never been set up on the network.Open
- How do I find the Wi-Fi password when setting up a new phone?During new phone setup, Wi-Fi setup asks for a password that is not known, and an attempted password was rejected as incorrect.Open
- How do I finish Android phone setup when it says there are no passcodes?During new Android phone setup, the screen mentions no passcodes, and Microsoft account sign-in may also be involved or blocked.Open
- How do I finish Frame TV setup when stuck on Prime Video sign-in?A Samsung The Frame TV setup cannot continue past the Amazon Prime Video sign-in screen.Open
- How do I finish a password reset when the six-digit code goes to the same phone?During password reset on a phone, a six-digit verification code is sent by text, but opening the text message leaves the reset page and the process is lost.Open
- How do I fix AirTalk login on a Hot Pepper phone?A Verde Hot Pepper phone will not log in to AirTalk with Gmail or the phone number, and the credentials may be reported as not recognized.Open
- How do I fix Alexa using the wrong card for Amazon Music Unlimited?Alexa cannot complete Amazon Music Unlimited signup because it references a payment card the account holder does not recognize or no longer has.Open
- How do I fix Boost Mobile account access when activating a new phone or SIM?A Boost Mobile customer cannot finish account access or new SIM activation because sign-in is stuck, or Boost requires an SMS or call to an old phone that no longer works.Open
- How do I fix Cloaked blocking calls and cancel the subscription?Cloaked is preventing calls from being answered, including approved family members, and the user also wants to cancel the Cloaked subscription and request a refund.Open
- How do I fix Disney+ sign-in errors about household or away-from-home limits?Disney+ sign-in fails for days on a Hisense TV with errors about not being the primary user or reaching an away-from-home limit.Open
- How do I fix Disney+ that keeps asking to log in or shows error 83?Disney+ that worked for years now asks to log in every time, completes verification, then fails to stay signed in or play—sometimes with code 83—often on a TV app after a payment method problem.Open
- How do I fix Disney+ that will not connect on Fire TV?Disney+ will not connect or stream, including cases on Fire TV where a passcode or connection error appears.Open
- How do I fix Experian rejecting a phone number as incorrect?Experian rejects a phone number as not recognized or not correct during sign-in, identity verification, or profile update.Open
- How do I fix Fitbit sign-in or step display problems after Google account changes?After Fitbit accounts moved to Google, a Fitbit such as Versa 4 may track steps but not show them on the watch, or Google account passwords may fail during sign-in.Open
- How do I fix Gmail on Android when it asks for a password and will not load email?Gmail on an Android device will not open the inbox and shows a password-required or sign-in error when trying to access email.Open
- How do I fix Gmail on iPhone when it says it cannot sign in?The iPhone Gmail app cannot receive mail because the Google sign-in for that account was lost, often showing a message that it cannot sign in to the Google Account and causing the app to stall.Open
- How do I fix Hulu error code P-DEV320 when I cannot sign in?A Hulu sign-in fails with error code P-DEV320 and the account cannot be accessed on the current device.Open
- How do I fix Hulu login problems on a Samsung smart TV?Cannot get past Hulu login on a Samsung smart TV after using an email and another person’s credentials; local channels access issues after a change.Open
- How do I fix Hulu login when it says we could not log you in?A paid Hulu subscription will not sign in and shows a message that the service could not log the user in, even with the password believed to be correct.Open
- How do I fix Hulu on Apple TV when it says I no longer have an account?Hulu on Apple TV fails to sign in with a message that the account no longer exists or that login failed—please check email and password or visit Hulu.Open
- How do I fix Max when other content works but Roland-Garros is missing?A Max / HBO Max subscription can access other content, but Roland-Garros coverage is missing despite repeated support attempts.Open
- How do I fix Meta or Facebook access that says sorry I can't help with this request?Meta or Facebook account access fails with the message Sorry, I can't help you with this request right now, often when trying recovery or support flows on an iPhone.Open
- How do I fix Paramount+ on an LG TV that will not accept sign-in details?Two of three TVs will not let someone enter account information for Paramount+, and the TVs prompt to download the app while also mentioning an internet connection check.Open
- How do I fix Paramount+ when I cannot resubscribe after canceling?A past Paramount+ subscription was canceled, and trying to subscribe again is blocked—often on an Android phone billed through Google Play.Open
- How do I fix Seeing app login errors on an iPhone after a password reset?After resetting a password, an iPhone user cannot log into the Seeing app and may have a saved password that includes unexpected spaces or characters.Open
- How do I fix Uber Driver login when I have two accounts?An Uber Driver cannot connect or log in and has two Uber accounts; the older account is the one that will not sign in.Open
- How do I fix Universal Control for an AR12c when Create Account will not open?Universal Control software for an AR12c mixer will not let the user access the account flow on Windows, and the Create Account tab or button does not respond.Open
- How do I fix YouTube TV buffering on an older LG Smart TV?After renewing a streaming subscription, an older LG Smart TV buffers on many YouTube TV channels, sometimes within a few seconds and sometimes after a longer delay.Open
- How do I fix a CaptionCall phone that is not working?A CaptionCall phone is not working. Captions may fail even if dial tone exists when internet is down, and account email changes can block app sign-in.Open
- How do I fix a DirecTV sign-up or upgrade billing error?A DirecTV account sign-up or plan upgrade fails because the upgrade button is missing or a billing error appears during checkout.Open
- How do I fix a Facebook login page that will not respond on Android?The Facebook login page on an Android phone does not respond after several sign-in attempts, so the account cannot be opened in the app.Open
- How do I fix a Google purchase that says the transaction cannot be completed?A Google account purchase is blocked with a message that the transaction cannot be completed and asks the user to fill out a form or verification request.Open
- How do I fix a Keeper renew message when adding a password on iPhone?On an iPhone 15 Plus, Keeper asks to renew when adding a new password, even though the subscription is shown as active until December.Open
- How do I fix a Kindle that says incorrect Wi‑Fi password?A Kindle will not join Wi‑Fi and reports an incorrect password even when the password seems right.Open
- How do I fix a Lalamove account that shows blocked or suspended?A Lalamove account appears blocked or suspended and sign-in no longer works normally.Open