Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 241–300 (page 5 of 13)
- How do I get a transfer PIN to port a number after canceling AT&T service?Someone needs a carrier transfer PIN to move a phone number to another provider after an AT&T wireless line was canceled or left with an unpaid balance, and they are unsure whether the number is still eligible to port.Open
- How do I get a yearly payment total from a Shaw account?Someone wants the total payments made on a Shaw account for a year such as 2025 and may only have the service address rather than full online access.Open
- How do I get an AT&T number-transfer PIN to switch carriers?Mobile service was used with AT&T for about a month on a personal phone, and the customer wants to switch carriers by paying any balance and getting a number-transfer PIN to port the number.Open
- How do I get an AT&T prepaid transfer PIN when switching carriers?Someone on AT&T prepaid needs a transfer PIN to move the number to a new carrier, but the current phone or SIM may not receive texts.Open
- How do I get an Uber ride ETA when the app will not confirm pickup?Someone needs an Uber pickup ETA between two addresses, but the ride will not confirm, sometimes after payment cards are rejected.Open
- How do I get back into a Microsoft account after a sign-in timeout on Android?Someone is trying to get back into a Microsoft account or Microsoft app on Android and the sign-in attempt times out or fails.Open
- How do I get back into an iPhone when Apple ID passwords are rejected?Locked out of an iPhone after trying to view passwords; Apple ID password attempts fail even after several remembered passwords.Open
- How do I get email working on a new iPhone after transfer from Verizon?A new Verizon iPhone finishes setup, but email does not download. The Apple Account password is forgotten, and signing in with the iCloud address stays on a verifying screen.Open
- How do I get help when I cannot log in to the Crypto.com app?The Crypto.com app will not let you log in, and you need official account help after a possible lock related to a withdrawal or email notice.Open
- How do I get help with a Google account when I am not tech-savvy?Someone who is not tech-savvy and has little local help needs a simple way to work through a Google account or device problem safely.Open
- How do I get help with a Visible mobile account?Someone needs help with a Visible wireless account—sign-in, plan, or service—on an Android phone and is unsure which official path to use.Open
- How do I get into a new iPhone that will not finish setup?A new iPhone cannot be accessed or will not complete setup because of a lock, passcode, Apple ID, or on-screen prompt.Open
- How do I get into an iPhone that is security locked out?An Apple iPhone is security locked and will not allow any access for an extended time. No useful on-screen error details are available beyond the lockout.Open
- How do I get missing books back on a Kindle Fire?Most books have disappeared from a Kindle Fire library and need to be restored or made visible again.Open
- How do I get out of iPhone Security Lockout after forgetting the passcode?A new iPhone is in Security Lockout after forgotten passcode attempts, and the phone is needed soon while traveling.Open
- How do I get past a Windows password screen that asks for 4 characters and a letter?A sign-in page asks for a password of at least 4 characters including at least one letter, with no obvious forgot-password option, and it is unclear which password is required.Open
- How do I get past a current subscription message when reinstalling Fitbit?The Fitbit app disappeared from a Samsung Galaxy phone and reinstall from Google Play is blocked by a current subscription or membership message.Open
- How do I get past a password page that keeps rejecting my new account password?Account setup reaches the create-password page, but the form keeps showing password requirements and will not continue.Open
- How do I get past an iPhone setup screen that asks for the iCloud or Apple ID password?During iPhone setup or unlock, the device asks for a cloud / iCloud passcode or Apple ID password. The phone may also show iPhone Unavailable after too many attempts.Open
- How do I get the password unlock screen to appear on a Samsung Galaxy phone?A Samsung Galaxy phone (including newer S-series models) stays on swipe-to-unlock or the lock screen and never shows the menu to type a PIN, pattern, or password.Open
- How do I get the security code for a car stereo?A car radio is asking for a security code after the battery was disconnected, and the code is not known.Open
- How do I get through automated verification when requesting a refund?A refund request for about $65 is stuck because an automated phone system will not accept a verification code or phone number while the customer waits for confirmation.Open
- How do I handle an unauthorized charge from Yourself First on Android?An unauthorized charge related to Yourself First appeared on an Android phone payment method, and the charge may keep declining when retried.Open
- How do I help someone who is locked out of an iPhone?A friend cannot unlock an iPhone because the passcode is unknown, and recovery may require a computer restore that erases the device.Open
- How do I install Outlook and unlock a Microsoft account stuck on an old phone number?Outlook is missing from the phone apps list, and Microsoft sign-in or password reset is blocked because verification still goes to an old phone number.Open
- How do I log in to get a LONGRUF product user manual?A LONGRUF product purchased earlier never included a printed manual, and the owner needs to log in to download the user manual.Open
- How do I make a Prime Video subscription work on all devices?A subscription change made for a streaming service, such as switching from a mobile-only plan or starting a plan, is not showing up as active on every device signed into the same account.Open
- How do I make an AT&T payment so someone’s internet or phone service is restored?A parent or responsible payer needs to pay an AT&T internet and phone bill after service was interrupted, and may need to pay without the primary account login.Open
- How do I manage a Netflix account after the account holder has died?A Netflix account was in a deceased spouse’s name, login details are unknown, and a payment still came out of an account that has been disabled after the death.Open
- How do I manage a credit freeze online when I forgot the PIN?Someone needs help reaching a live representative and managing a credit freeze when a PIN is missing; bureau sites may require account login or identity verification instead of the old PIN-only method.Open
- How do I move SiriusXM to a new car when the radio says Not Subscribed?After getting a new vehicle, SiriusXM needs to be moved to the new radio, but the car still shows a Not Subscribed or not subscriber message.Open
- How do I move a SiriusXM subscription to a new car?Someone bought a 2023 Chevrolet Malibu after a Toyota C-HR and needs to transfer or activate SiriusXM radio service in the new vehicle.Open
- How do I move a SiriusXM subscription to a newly purchased vehicle?Just bought a new vehicle and want to move an existing SiriusXM subscription from another vehicle to the new one.Open
- How do I move a phone line to a new credit card after the previous cardholder has passed away?A phone line was billed on a family member's credit card and that person has passed away; the line needs to be moved to a different payment method.Open
- How do I move a satellite TV account to a new address?A household is moving home in a few weeks and wants to keep its existing satellite television account at the new address.Open
- How do I move data from a lost iPhone 13 mini when I forgot its passcode?An old iPhone 13 mini was lost and its passcode is forgotten, and the owner wants to unlock it or sync its data to a new iPhone.Open
- How do I open an iPhone SIM tray and reseat the SIM when activation fails?An iPhone needs the SIM tray opened with a small ejector pin, then the SIM reseated, because activation or network unlock messaging is stuck after a transfer or carrier change.Open
- How do I pay a Boost Mobile bill?A Boost Mobile bill needs to be paid so service can stay active or be restored after non-payment.Open
- How do I pay a T-Mobile bill when I cannot sign in online?Someone needs to pay a T-Mobile bill but cannot access the account in the app or website and may get stuck during sign-in or account setup.Open
- How do I pay for MagicJack if I lost access to the account email?Someone needs to make a MagicJack payment but cannot sign in because access to the account email was lost.Open
- How do I pay my Visible bill when online payment will not go through?A Visible customer cannot complete an online bill payment in the Visible app or website even though service is still showing as active.Open
- How do I pay someone else's phone bill?Someone wants to pay a family member's mobile bill without being the account holder.Open
- How do I put multiple TVs on one Sling Orange and Blue account?A household wants four TVs on the same Sling bill using an Orange and Blue plan, and at least one TV still needs to sign into the shared account.Open
- How do I reach Walmart customer service about an order or charge?Help is needed with Walmart customer service for an order, return, cancellation, or unexpected charge.Open
- How do I reactivate SiriusXM in a truck after a free trial expired?A truck SiriusXM subscription from a prior free trial no longer works and the radio tells the listener to call for help.Open
- How do I reactivate SiriusXM when a car radio will not receive it?A Subaru car radio SiriusXM system will not receive service, and activation or renewal needs the radio ID from the vehicle.Open
- How do I reactivate a DIRECTV account after an internet outage?After a service line outage, a DIRECTV or Quantum-related streaming account will not sign in or upload content until the account is reactivated.Open
- How do I reactivate a suspended or disconnected Telstra mobile number?A Telstra mobile number needs to be reactivated after the service was suspended, disconnected, or left inactive, and the account holder is unsure how to restore it.Open
- How do I reconnect Netflix on a smart TV after it asks to join again?Netflix on a smart TV appears accidentally disconnected and now prompts to join or get started instead of signing into the existing account.Open
- How do I recover Google contacts deleted on an iPhone?Google contacts were removed on an iPhone after troubleshooting a CardDAV prompt, and important phone numbers need to be restored.Open
- How do I recover Samsung Notes after switching to a new phone?Notes from a Samsung Galaxy S22 were not written down or transferred when moving to a new phone, and recovery through the Samsung account or Samsung Cloud is needed.Open
- How do I recover WhatsApp when I no longer have the linked email?WhatsApp access is blocked because two-step verification PIN reset depends on an email address the user can no longer access.Open
- How do I recover a Facebook account that was accidentally deleted?A Facebook account was accidentally deleted and needs to be restored, including cases where reinstalling the app on iPhone does not allow sign-in.Open
- How do I recover a FanDuel account locked after changing my phone number?After getting a new phone number, FanDuel sign-in fails and the account shows as locked.Open
- How do I recover a GCash account when I cannot receive the OTP?A GCash account cannot be recovered because the registered mobile number no longer receives OTP codes, and the linked Android phone may be broken.Open
- How do I recover a Gmail account on iPhone after too many attempts?Gmail account recovery on iPhone is blocked or stuck, often with a too many attempts message during sign-in or 2-step verification.Open
- How do I recover a Gmail account when I forgot the password?Someone forgot the Google account password and needs to regain access to Gmail through official recovery options.Open
- How do I recover a Gmail account when the old phone is gone and I forgot the password?A Gmail account cannot be opened on a new phone because the old phone is destroyed, the password is forgotten, and two-step verification SMS is hard to complete while overseas on roaming.Open
- How do I recover a Google account after a broken phone?A phone was broken and can no longer be used, and the Google or Gmail login needed for a replacement phone or related account cannot be remembered.Open
- How do I recover a Google account after forgetting the password?The Google account password is forgotten and the Forgot password flow on Google’s sign-in page needs to be completed successfully.Open