Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 421–480 (page 8 of 13)
- How do I retrieve a Verizon security code or one-time passcode?A Verizon account sign-in or payment setup needs a security code, but the code is missing, invalid, or hard to retrieve after entering a phone number and password.Open
- How do I return EarthLink Titan 3000 equipment when the old credit card is expired?Someone needs to return EarthLink Titan 3000 equipment and is asked for a credit card number, but the card EarthLink previously charged has expired and is no longer the same card on file.Open
- How do I return RejuvaCare devices and stop recurring charges?RejuvaCare devices are no longer wanted, and the owner wants to return the units and stop future billing.Open
- How do I return a Hush Glow product for a refund?A customer wants to return a recently purchased Hush Glow product and receive a refund.Open
- How do I return a sealed Logitech MX Master mouse bought before a trip?An MX Master 4 mouse arrived just after the buyer left on a business trip, and the still-sealed mouse needs to be returned for a refund.Open
- How do I return a wrong item from a SHEIN order?A SHEIN order arrived with the wrong product, and the buyer wants to return the incorrect item for a refund or replacement.Open
- How do I secure a lost iPhone if I forgot my iCloud password?An iPhone was lost and the owner does not remember the Apple ID / iCloud password, but needs to lock or erase the phone so nobody else can access the data.Open
- How do I secure a phone and accounts after a suspected hack?A phone may have been compromised, old account details block access to services such as Experian or related apps, and Verizon or Google sign-in may show an incorrect email error while setting up safer access.Open
- How do I see what unexpected Amazon charges were for?Several Amazon-related charges appeared in February and March, and it is unclear what was purchased or whether a subscription or channel caused them.Open
- How do I see which apps I am paying for on an iPhone?An iPhone user needs to find which apps and subscriptions are currently being billed through Apple.Open
- How do I set a first password when there is no current password?A new user needs to create a password, but the change-password screen asks for a current password that was never set.Open
- How do I set a screen lock PIN or password on a new Samsung Galaxy phone?During setup of a new Samsung Galaxy phone, a screen asks for a password with at least four characters and additional character rules, and it is unclear whether to invent a new lock or use an existing account password.Open
- How do I set up WhatsApp when SMS says try later and I never got a code?WhatsApp setup says you recently requested an SMS and should try later, but no SMS code arrived, and WhatsApp may be missing from the phone.Open
- How do I set up a Garmin Vivoactive 5 with the Garmin Connect app?A new Garmin Vivoactive 5 needs setup guidance through the Garmin Connect app, including cases where app download or password sign-in is getting in the way.Open
- How do I set up a Memory Wave order with a bank account?A Memory Wave product was ordered and the buyer needs help completing bank-account setup or payment details for the order.Open
- How do I set up a new iPhone when I forgot the Apple ID password and the old phone is broken?A new iPhone needs cloud backup or Apple ID sign-in, the Apple ID password is forgotten, and the old phone is broken so it cannot be used to restore or approve the sign-in.Open
- How do I set up a replacement iPhone 16 when it asks for a trusted phone number?A replacement iPhone 16 is stuck during setup asking to call an 888 number or enter a phone number for a verification code, but the new phone cannot place calls yet.Open
- How do I set up a used Skylight Frame without the previous owner's account?A Skylight Frame bought at a garage sale still shows Welcome back for the previous owner's email after a reset, and the new owner does not have access to that account.Open
- How do I set up a wiped Motorola phone on Assurance Wireless?A new or newly wiped Motorola 5G phone needs first-time setup, including a new screen PIN, on the Assurance Wireless network.Open
- How do I set up an Apple Watch when it asks for an old email password I forgot?Apple Watch setup asks for the password to an old email address tied to an Apple ID, and that password is forgotten.Open
- How do I set up monthly payments for Straight Talk service?Someone needs to configure recurring monthly payments for Straight Talk lines and may have been told a technician would call about billing.Open
- How do I set up or recover a voicemail access code on a new phone?A new phone cannot access voicemail because the voicemail access code or PIN is unknown or was never set up after getting the phone.Open
- How do I sign back into Disney+ and Hulu on a Roku TV after a password reset fails?A Roku TV user cannot get Disney+ and Hulu working again after trying disney.com/reset and still being unable to reset the password or sign in on the TV.Open
- How do I sign back into Paramount+ after a phone or tablet logs me out?Paramount+ will not accept a sign-in or reconnection attempt on a phone or tablet after a logout, while another device may be new or still working differently.Open
- How do I sign in after an iPhone update if I forgot my Apple ID password?After a software update, an iPhone asks you to sign in and you have forgotten the Apple ID password.Open
- How do I sign in and link Netflix on a smart TV?A viewer can open the Netflix app on a TV and enter account details but still cannot get signed in successfully.Open
- How do I sign in on a new phone so apps restore with the same email?After getting a new phone because the old phone’s screen broke, the user wants to know whether signing in with the same email will restore apps like Uber and related account data.Open
- How do I sign in to Amazon Prime Video on a Roku TV?Someone cannot get into Prime Video on a TV—often a Roku TV—because the sign-in screen or code flow does not complete.Open
- How do I sign in to Facebook on a new phone?Someone got a new phone (for example a Galaxy S25 FE) and cannot get into their Facebook account, sometimes without a clear error message.Open
- How do I sign in to Hulu on a new TV?A new TV needs a Hulu account sign-in so streaming can start on that device.Open
- How do I sign in to Netflix on a TV when it never asks for a login?First-time Netflix setup on a TV shows movies instead of a sign-in screen; an older login name may exist and the account was paused, and password reset email may be needed.Open
- How do I sign in to PlayStation Network after losing the phone used for 2-step verification?Sign-in to a PlayStation account fails because the phone used for 2-step verification codes was lost and codes can no longer be received.Open
- How do I sign in to PlayStation when date of birth verification fails?Cannot sign in to a PlayStation Network account because password reset or recovery keeps asking for a date of birth that does not work.Open
- How do I sign in to Xbox when the profile is missing or a passkey PIN blocks me?Someone cannot get into an Xbox profile, the profile appears erased, and a passkey or Quest key PIN is blocking sign-in, including an I forgot my passkey situation.Open
- How do I sign in to a Google account when it asks for a new phone number?During Google sign-in or recovery on Windows, the account asks for a new phone number and may offer a "Try with email" option instead.Open
- How do I sign in to a Microsoft account to update vehicle details?Someone needs to sign in to Microsoft to update new car or vehicle details, but sign-in fails after a password change, including wrong-password errors.Open
- How do I sign in to a Samsung account without the old phone?Samsung account sign-in sends a verification code to an old phone that is no longer available, so the account cannot be opened on a new device.Open
- How do I sign in to a new Kindle when other Kindles on the same account work?A newly purchased Kindle will not accept the usual Amazon account sign-in, even though the same account works on other Kindles already in use.Open
- How do I sign in to an Apple Account on a new iPhone?After getting a new iPhone, sign-in to the Apple Account fails and the phone cannot finish setup or restore with the existing Apple ID.Open
- How do I sign in to an existing streaming account on a Samsung TV app?On a Samsung TV you can open a streaming app and enter account details, but setup stalls because it says an account already exists and there is no clear Sign In option—often with Paramount+ on older Samsung models.Open
- How do I sign in to an iPhone when it asks for an Apple Account?An iPhone shows a Sign in to your iPhone or Apple Account prompt, and the person needs the correct Apple ID email or phone number to continue.Open
- How do I sign in to an older account on a new phone to check an order?A new phone is in use and access is needed to a different, older account to check an order or shipping status.Open
- How do I sign in to iQIYI on Fire TV when the QR code is missing?The iQIYI app on a Fire TV 4K does not show a QR code for sign-in, so another login method is needed.Open
- How do I sign in to the Soundcore app for a home speaker when it will not open?The Soundcore / SIM-related app will not load or sign in on a home speaker unit even though it worked before.Open
- How do I sign in to the ViX app on a Roku smart TV?The ViX app on a Roku smart TV will not accept the login details, and the TV may show that the credentials are not correct.Open
- How do I sign in when Google still sends codes to an old phone number?Google account sign-in asks for a security code, but the verification still goes to an old phone number that was changed, so the code cannot be received.Open
- How do I sign in when I cannot receive a text login code without cell service?Sign-in requires a text message login code, but there is no cell service so the SMS code cannot be received.Open
- How do I sign in when I forgot my password and cannot get codes on my phone?Account sign-in fails because the password was forgotten and the phone that receives verification texts seems unreachable.Open
- How do I sign into a Samsung account on a new TV after changing my phone number?A new Samsung TV cannot complete Samsung account sign-in because verification still goes to an old cell number.Open
- How do I sign into iCloud on a refurbished iPhone 13?A refurbished iPhone 13 will not recognize the expected Apple Account, apps did not transfer, and password errors appear during sign-in.Open
- How do I sign into the correct Facebook account on a new phone?A new phone automatically opened an old Facebook account, and the user needs the current Facebook profile and Marketplace access instead.Open
- How do I stop an iPhone from signing in or joining as a guest?An iPhone session, shared device, or app experience is arriving or signing in as Guest instead of the expected personal Apple ID or account.Open
- How do I stop an unwanted Howdy subscription on a Roku TV and request a refund?Howdy appeared on a Roku device even though the user did not intentionally sign up, and they want the charge stopped and a refund.Open
- How do I stop automatic replacement blade shipments for a Freebird shaver?A Freebird shaver works fine, but the owner does not want more automatic replacement blade shipments and needs to pause or cancel them.Open
- How do I stop recurring charges from Piano by Pictures?Unexpected or recurring card charges appear from Piano by Pictures or PIANOBYPIC, and you want to cancel the subscription and prevent further billing.Open
- How do I stop unwanted charges related to Windows 11?Someone wants assurance that Windows 11 will not keep taking money, usually after seeing unexpected Microsoft Store, Xbox, OneDrive, Microsoft 365, or similar subscription charges.Open
- How do I stop unwanted recurring charges for a product I did not subscribe to?A second Natural Cooling Roller arrived and a bank account is being debited about $33 for monthly deliveries that were not intentionally signed up for.Open
- How do I subscribe to Paramount+ on a Vizio TV when the remote is hard to use?Someone wants an annual Paramount+ subscription on a Vizio TV, but an old or limited remote makes on-screen account setup difficult or incomplete.Open
- How do I suspend a lost Bell Mobility phone line quickly?A Bell Mobility customer lost a phone and needs to sign in or call support to shut down the line and block the SIM.Open
- How do I switch from Audible listening back to reading a Kindle book?Want to stop using Audible for a title and read the Kindle ebook instead, including checking orders, refunds, or cancelling Audible if needed.Open