Motorola help
15 step-by-step Motorola guides, written in plain language. Pick the problem that matches yours.
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- How do I fix a Facebook login page that will not respond on Android?The Facebook login page on an Android phone does not respond after several sign-in attempts, so the account cannot be opened in the app.Open
- How do I fix a Moto G Stylus that does not respond to touch?A Motorola Moto G Stylus phone does not respond to finger touch at all on the screen.Open
- How do I fix an Android phone stuck on Emergency calls only or No Service?An Android phone only allows emergency calls, shows No Service, and may be outside the usual coverage area; the line is not Straight Talk.Open
- How do I reactivate Metro by T-Mobile service on a Moto G phone?A Metro by T-Mobile line needs to be reactivated, often on a Moto G 5G that may show No Service or stop completing calls and data.Open
- How do I replace a Motorola Talkabout T380 battery that will not charge?One rechargeable 3.7V lithium-ion battery in a Motorola Talkabout T380 two-pack walkie-talkie set will not take a charge, and a compatible replacement battery is needed.Open
- How do I reset a locked Motorola phone after forgetting the screen lock?A Motorola phone such as a Motorola Pure is locked and the screen lock code is forgotten, so Recovery Mode reset is needed to regain access.Open
- How do I reset a used Motorola Android phone when I do not have the previous owner's PIN?A Motorola XT1955-5 bought secondhand needs to be wiped and set up for a new owner, but the previous owner's screen PIN and Google account details are unavailable.Open
- How do I set up a wiped Motorola phone on Assurance Wireless?A new or newly wiped Motorola 5G phone needs first-time setup, including a new screen PIN, on the Assurance Wireless network.Open
- How do I stop a Moto G Stylus from talking and unlock the screen?A Moto G Stylus speaks aloud (often announcing the time or what is on screen) and the usual unlock gestures do not work as expected.Open
- How do I stop a Moto phone’s media volume from dropping on its own?On a Motorola Android phone, media or speaker volume keeps decreasing unexpectedly even after a restart or removing the case.Open
- How do I transfer data from one Motorola Moto G to another?Someone needs to move data from one Moto G (64GB, 2025) to another identical Moto G after setup.Open
- How do I unlock an Android phone after forgetting the pattern lock?A new Android phone is locked with a pattern the owner cannot remember, and older Forgot pattern options may not appear.Open
- What should I do if a Motorola phone keeps restarting during Google FRP setup?A Motorola G2026 restarts or fails while trying to remove Factory Reset Protection and may show a No command recovery screen.Open
- Why can’t I use a moto g62 SIM tray in a moto g86?A moto g62 5G dual-SIM tray does not fit or work correctly in a moto g86 5G, which only supports a different tray layout.Open
- Why won't a new Motorola phone connect after inserting a Visible SIM?A newly purchased Moto Ultra 25 has a Visible SIM installed but is not connecting to service or finishing setup with Visible.Open