Venmo help

5 step-by-step Venmo guides, written in plain language. Pick the problem that matches yours.

Also browse by topic: Accounts & Passwords, Email, Phones & Tablets

• How do I regain Venmo access when codes go to an old phone number?A Venmo account is tied to an old phone number, and sign-in only offers to send a code to that number, blocking access on a new iPhone.Open
• How do I stop unwanted social updates in the Venmo app?Venmo keeps showing unwanted social feed updates or activity, and the user wants those distractions reduced or stopped.Open
• What should I do if Venmo says my account is suspended and I cannot find the email?Venmo shows an account-suspension notice, but the email explaining it is missing and phone support has not resolved the issue.Open
• What should you do if your Venmo email was changed without permission?A Venmo account email was changed without permission and automated support paths are not providing a clear fix.Open
• Why can't I check my Venmo Card balance?The Venmo app will not show the Venmo Card balance, and sign-in or account access may also fail on iPhone or Android.Open