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Internet & Wi-FiTV & Streaming

How do I connect an LG TV to a new Wi-Fi network?

Answer

Turn Wi-Fi on in the LG Network settings, select the new SSID, enter the password carefully, and reboot the TV plus the router or gateway if the network list is empty or stays disconnected.

Follow these steps

  1. Open Wi-Fi Connection on the TV

    Press Settings on the LG remote, go to All Settings > Network > Wi-Fi Connection (on some models: Network > Wi-Fi Connection). Turn Wi-Fi on if it shows off or disconnected.

    You should see: A list of nearby networks appears, or the toggle clearly shows Wi-Fi is on.

  2. Join the new network

    Select the new network name, enter the password exactly (watch uppercase letters and symbols), and confirm. Avoid guest networks that block smart TVs if a main network is available.

    You should see: The TV shows Connected next to the new SSID.

  3. Power-cycle TV and gateway if it fails

    If no networks appear or connection fails, unplug the TV and the router or home gateway for 30 seconds, power the gateway first, wait until its online light is steady, then power the TV and retry Wi-Fi Connection.

    You should see: The network list refreshes and the TV can select the new SSID.

  4. Test streaming and IP details

    Open a streaming app or use Network advanced settings to confirm an IP address was assigned. If Wi-Fi still fails, try a temporary Ethernet cable to confirm the internet service itself is working.

    You should see: Apps load online, or Ethernet works while Wi-Fi remains the item to troubleshoot further.

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Extra tips

What to look for: A message that Wi-Fi Connection is not connected or was turned off, and no link to the new network name yet.

Before you change anything: Have the exact Wi-Fi name and password ready. Confirm phones can already join the new network. Note whether the internet comes from a cable modem, fiber gateway, or T-Mobile/home 5G gateway.

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