Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 1141–1200 (page 20 of 27)
- How do I unlock an iPhone when the passcode no longer works after an update?An iPhone apparently updated and the passcode no longer works, so the device cannot be unlocked.Open
- How do I unlock an iPhone when the screen has stopped working?An iPhone screen no longer responds or stays black, so the phone cannot be unlocked normally with touch or Face ID on-screen prompts.Open
- How do I unlock or reset voicemail on a Samsung Galaxy S23 with AT&T?Voicemail on a Samsung Galaxy S23 reports that the mailbox is locked and to call system admin, often on an AT&T line, so messages cannot be opened or managed.Open
- How do I unlock voicemail on an Android phone?An Android phone says voicemail is locked when the user tries to listen to messages.Open
- How do I unlock voicemail that says contact manager on an Android phone?Voicemail on an AT&T Android Galaxy phone is locked and shows a message to contact the manager, blocking access to messages.Open
- How do I update Safari on iPhone when a website says to update the browser?A website (for example a license replacement form) says you must update the browser before continuing on an iPhone.Open
- How do I update T-Mobile autopay after a replaced credit card when text codes fail?A compromised credit card was replaced, T-Mobile autopay still needs the new card, and account login asks for a texted verification code that never arrives because service was terminated.Open
- How do I update a Microsoft account when it still asks for an old phone number?A Microsoft account keeps using or displaying an old phone number for verification even after the number on the phone or SIM appears unchanged or updated.Open
- How do I update a Microsoft or Gmail recovery number after switching to a cell phone?A landline used for email account recovery was disconnected, and the account still expects the old number instead of the new cell phone.Open
- How do I update a Paramount+ payment method when the TV says the router is not supported?Unable to update Paramount+ billing on a TV that shows a router not supported style message; the payment method needs to be changed from a phone or computer instead.Open
- How do I update a card in Google Pay when it keeps asking for a PIN?Trying to update a card on a Google account; the phone keeps asking for a Google PIN.Open
- How do I update a payment card on my Apple ID or iPhone?Someone needs to change the card number on an Apple account used for purchases, and may also be stuck because they cannot remember the Apple ID password.Open
- How do I update payment after a cancelled phone line on Verizon?A Verizon phone line was cancelled or disconnected and payment needs to be updated with a new card so service can be restored.Open
- How do I update the cell phone number on my online accounts?A user needs to change the cell phone number used for account recovery or alerts across signed-in services.Open
- How do I upload a photo of my driver’s license for USAA account verification?USAA account verification asks for a photo of a driver’s license, but the image is already in the phone gallery and no clear upload or Add Photo control appears during the chat or verification flow.Open
- How do I use T-Mobile service while visiting the Philippines?A T-Mobile Magenta plan subscriber is visiting the Philippines and cannot activate or use service the same way as in the United States, especially after a confusing app update.Open
- How do I use one AirTurn pedal for next song and another for scrolling on iPad?An AirTurn pedal such as an ATFS-2 or BT-200 is paired with iPads, and the user wants one pedal action to change songs while another controls scrolling in a sheet-music app.Open
- How do I use programming features on a Lucent PARTNER phone system?Someone needs the manual or programming path for a Lucent phone with serial-related numbers 97-SP-69-142370 and 7311H148-003, and the set keeps returning to Program Extension 10 or shows Error after intercom presses.Open
- How do I watch a sports streaming subscription on a phone as well as the TV?A sports streaming service is already paid for and watched on a television, and the subscriber wants it on a phone too.Open
- How do you activate a new Tracfone?A customer received a new Tracfone and is trying to activate service on it.Open
- How do you add a Microsoft Exchange account back on an iPhone 15 Pro?A Microsoft Exchange email account needs to be set up again on an iPhone 15 Pro.Open
- How do you add an Alexa Show after changing email and phone number?Amazon account mobile number and email changed, and the user is trying to add another Alexa Echo Show device.Open
- How do you cancel an accidental paid upgrade on a United Airlines trip?Someone noticed they purchased and paid for a United Airlines upgrade they no longer want and need to reverse it.Open
- How do you change the phone number on an account when you do not know the current number?Someone needs to update the phone number on an online account but does not know which number is currently saved, so SMS verification or in-app change flows stall.Open
- How do you clear a full call block list on a Panasonic home phone?A Panasonic cordless or home phone reports that Call block is full, so new unwanted numbers cannot be blocked until the list is cleared or edited.Open
- How do you connect a PhotoStick Omni to an iPhone?A PhotoStick Omni backup drive will not connect to an iPhone, often because the Lightning or USB-C adapter piece is missing or blocked by a case.Open
- How do you dial the UK correctly from another country?Someone needs to place calls to the UK using the correct international format and is unsure which phone provider handles the line.Open
- How do you file an Asurion claim for a lost iPhone?An iPhone was lost and the owner needs to speak with a representative or file an insurance claim, often through Asurion, to report the loss and start a replacement.Open
- How do you find a lost iPhone if you forgot the Apple ID password?A phone was lost and the owner cannot remember the Apple ID password needed to sign in to Find My and locate the device.Open
- How do you finish setting up a Bose Smart Soundbar 600?A new Bose Soundbar 600 is recognized on an iPhone but the soundbar stays amber for a long time and the Bose app keeps searching or shows something went wrong while joining Wi-Fi.Open
- How do you finish transferring a Verizon number to Mint Mobile with eSIM?A number transfer from Verizon to Mint Mobile was started and may have been billed, but the eSIM transfer does not appear complete and the phone may still show Verizon.Open
- How do you fix Panasonic KX-TGD320 handsets that say Check phone line?A Panasonic KX-TGD320NZ system has mixed handset problems: one says Check phone line, another only works in the cradle, and a third works normally.Open
- How do you get Outlook email working on a new iPhone?A new iPhone replaced an older model and Outlook email that worked on the old phone does not appear on the new phone, or Mail only seems to check Gmail.Open
- How do you get a missing Form 1099 for a home sale?Someone cannot find Form 1099 related to a home sale and needs the tax form for filing.Open
- How do you get help with a Metro by T-Mobile phone issue?Someone needs help with a Metro PCS / Metro by T-Mobile phone problem but did not specify the exact error.Open
- How do you log in to a NordVPN plan if someone else set it up?A person has a multi-year NordVPN plan set up by someone else and does not know how to log in on a computer or Android phone or how much time is left.Open
- How do you move phone service when the old phone has died?A phone has died and the owner needs to transfer cellular service to another phone, often on AT&T, including checking whether the replacement is carrier-unlocked.Open
- How do you reactivate a Total Wireless phone that was unused for months?A Total Wireless phone was not used for several months and no longer recognizes the old phone number, so service, talk, text, or adding credits fails.Open
- How do you recover a Samsung account after a stolen Galaxy phone?A Samsung Galaxy S24+ was stolen in Bulgaria and the owner cannot access the Samsung account because two-factor authentication codes go to the missing phone.Open
- How do you recover a deleted Notes message on iPhone?A note was accidentally deleted in the iPhone Notes app and the user wants to get it back.Open
- How do you recover an iPhone 14 after a factory reset if you forgot the Apple ID password?An iPhone 14 was factory reset without a backup and will not complete setup because the Apple ID password is forgotten, triggering Activation Lock.Open
- How do you recover deleted contacts on an iPhone?Contacts were deleted from a smartphone and need to be restored, most often on an iPhone that syncs with iCloud.Open
- How do you reset a forgotten iPhone passcode when the device is Activation Locked?The user forgot their password (Dutch: wachtwoord) and wants to set a new one, but creating a new Apple ID will not help while the iPhone remains tied to the old account.Open
- How do you reset an Apple Watch after forgetting the passcode?An Apple Watch passcode was forgotten, and unpairing or erase may be blocked because a new iPhone is too new for the Apple ID security delay.Open
- How do you set up a Meta Quest 2 headset?Someone needs to set up an Oculus / Meta Quest 2 and was redirected from a phone support number.Open
- How do you set up a new iPhone 16 Pro for the first time?A newly purchased iPhone 16 Pro is stuck in setup, the on-screen instructions feel too complicated, and a trade-in or buyback deadline may be approaching.Open
- How do you stop a Galaxy S23 FE stuck in a reboot loop after an update?A Samsung Galaxy S23 FE is stuck restarting repeatedly after a software update.Open
- How do you switch cellular service to a new phone?A user needs to change to a new device and keep cellular service working, and may see No Service during the move.Open
- How do you switch from a Fitbit Versa 3 to a Versa 4?A user replacing a Fitbit Versa 3 with a Versa 4 needs to set up the new watch in the Fitbit app so that account history and settings carry over.Open
- How do you transfer apps and data from an old Straight Talk phone?Apps and data will not transfer from an old Straight Talk phone to a new phone, and the new phone may show unable to complete data transfer with a red alert after restarts.Open
- How do you unlock a Samsung phone after forgetting the password?A Samsung Android phone is locked and the screen password, PIN, or pattern was forgotten, so the owner cannot open the device.Open
- How do you unlock a Samsung phone that you cannot open?A Samsung phone needs to be unlocked because the owner cannot get past the lock screen.Open
- How do you unlock a phone after a company goes out of business?A phone kept after Spirit Airlines went out of business needs to be wiped and unlocked so it can work on another carrier.Open
- How do you unlock an AT&T phone for use on another carrier?Someone needs to unlock an AT&T device so it can accept another carrier’s SIM, and may see eligibility errors during the unlock request.Open
- How do you unlock an Android phone after forgetting the password?An Android phone is locked because the screen password, PIN, or pattern was forgotten.Open
- How do you unlock an iPhone 16 after a forgotten passcode?An iPhone 16 is locked out after too many wrong passcode attempts and may show iPhone Unavailable or Security Lockout.Open
- How does a veteran sign up for VA benefits online after past VA use?A veteran who previously used VA benefits for a home loan and schooling wants to know how to sign up for VA services again online.Open
- How long does a new carrier SIM card take to arrive in the mail?A new SIM card was ordered after closing a Verizon account, and the phone cannot be used until the SIM arrives; the user wants to know if it comes by mail and how long to wait.Open
- How long does iPhone data take to restore from a backup?An iPhone restore is in progress or expected, and it is unclear how long the data will take to come back and what to check while waiting.Open
- How long does it take to keep a phone number when switching to Rogers?A new Rogers install was promised the same phone number, and the customer needs to know what to expect while the wireless number transfer completes.Open