ElectronicsPhones & Tablets

How do I change the time shown on a fitness tracker?

Answer

There is usually no time setting on the tracker — it takes the time from the phone it syncs with. Fix the time zone on the phone, then force a sync from the companion app and the tracker corrects itself within a minute or two.

Before you start: stop right away if…

  • Re-pairing can clear activity data that has not yet synced. Sync first if you can.

Follow these steps

  1. Check the phone's time first

    Confirm the phone shows the correct time and time zone, and that automatic time is switched on.

    You should see: The phone's clock is right.

  2. Check the app's time zone setting

    In the companion app's profile or settings, confirm the time zone is set to automatic rather than a fixed one.

    You should see: The app matches your actual location.

  3. Force a sync

    Open the app, keep the tracker close, and pull down or tap sync to push the update.

    You should see: The app reports a completed sync.

  4. Restart the tracker

    If the time is still wrong, restart the tracker from the app or by its on-device restart option.

    You should see: It picks up the correct time on reconnecting.

  5. Re-pair as a last resort

    Remove the tracker in the app and pair it again, which forces a full settings push.

    You should see: The clock matches the phone.

Not sure this is the right page? Check here

0 of 4 checked

Extra tips

What to look for: Whether the phone shows the correct time. If the phone is wrong too, fix that first and everything follows.

Before you change anything: Make sure Bluetooth is on and the tracker is charged enough to sync.

Need a little more help?

Tell us what’s happening. Your saved expert chat will open beside this article.

Free to use. Don’t include passwords or personal details.

Have a different problem?