Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 961–1020 (page 17 of 27)
- How do I start researching my family history?A beginner wants to research family history, starting from known relatives and understanding limits of DNA results.Open
- How do I start troubleshooting when a phone or tablet problem message is unclear?A phone or tablet issue was reported with incomplete or unclear wording, so the exact app, error, or device symptom needs to be identified before changing settings.Open
- How do I stop TotalAV pop-ups that block actions on an Android phone?TotalAV on a Samsung Android phone shows constant pop-ups and blocks actions; the user needs phone-focused steps such as turning off Display over other apps, not laptop instructions.Open
- How do I stop Yahoo Mail from opening in an unclosable pop-up on a Galaxy S24 Ultra?On a Samsung Galaxy S24 Ultra, opening a Yahoo Mail shortcut in Samsung Internet launches a floating or multi-window view that cannot be closed normally.Open
- How do I stop a Kidde carbon monoxide alarm that keeps beeping?A Kidde carbon monoxide alarm keeps beeping and the hush or reset button does not seem to disengage the alert.Open
- How do I stop a Moto G Stylus from talking and unlock the screen?A Moto G Stylus speaks aloud (often announcing the time or what is on screen) and the usual unlock gestures do not work as expected.Open
- How do I stop a Moto phone’s media volume from dropping on its own?On a Motorola Android phone, media or speaker volume keeps decreasing unexpectedly even after a restart or removing the case.Open
- How do I stop a Samsung phone from losing Google contacts?A Samsung Galaxy phone keeps losing contacts even though text messages from those people remain, and contacts are supposed to be synced with a Google account.Open
- How do I stop a Samsung phone from playing a repeating dial tone sound?A Samsung phone repeatedly plays an outgoing dial tone or similar call-related sound even when the user is not placing a call.Open
- How do I stop a Unitron hearing aid from chirping or shrieking?A left Unitron hearing aid keeps chirping and shrieking constantly, remains unusable after cleaning, and may need wax, fit, or feedback checks.Open
- How do I stop a website, app, or pop-up that will not go away on an iPhone?Something keeps appearing on an iPhone and will not dismiss, often a website, Safari pop-up, or stuck browser page.Open
- How do I stop ads and junk pop-ups on an iPhone?An iPhone shows worsening ads, junk alerts, or spam-like pop-ups, and the owner wants to clean it up or get in-store help.Open
- How do I stop adware takeovers on a Google Pixel 9?A Google Pixel 9 is overrun with ads that interfere with normal use, and Safe Mode has been hard to reach.Open
- How do I stop an iPhone from playing music on its own?An iPhone starts or resumes music playback by itself, often without anyone opening Apple Music or tapping Play.Open
- How do I stop an iPhone from signing in or joining as a guest?An iPhone session, shared device, or app experience is arriving or signing in as Guest instead of the expected personal Apple ID or account.Open
- How do I stop an iPhone screen from being shared without permission?An iPhone screen appears to be shared or mirrored without permission and needs to be stopped.Open
- How do I stop an old voicemail from keep playing on a new iPhone?After moving to a new iPhone 16e, an old voicemail from the previous phone keeps playing (including a message from months earlier), and a carrier store visit did not clear it.Open
- How do I stop being billed after canceling a phone or talk plan?A basic talk plan was canceled in writing after retirement, but monthly charges around $15.12 continue even though the business line is no longer needed.Open
- How do I stop buzzing and silence on cordless phone calls?Cordless handsets buzz on every call and callers cannot be heard when making or receiving calls, often on a Uniden base with a Telstra landline.Open
- How do I stop dozens of spam calls on a home phone or iPhone?A household is receiving 30 to 40 spam calls per day, making rest difficult before surgery, and needs practical ways to silence harassment on phone lines.Open
- How do I stop fake virus warning pop-ups on an Android phone?An Android phone from Metro by T-Mobile shows fake virus warning pop-ups and ads that block normal use.Open
- How do I stop iPhone Mail from deleting messages a few hours after they arrive?On an iPhone 15 Pro, email messages disappear completely a couple of hours after arrival and are not in Trash or Junk, while the same mailbox on a laptop still looks normal.Open
- How do I stop iPhone app notifications from appearing on a Garmin Forerunner 965?A Garmin Forerunner 965 paired to an iPhone shows texts, WhatsApp, calls, and other phone notifications; you want the watch to stay quiet and not mirror phone apps.Open
- How do I stop iPhone calls from going straight to voicemail?Incoming calls on an iPhone go to voicemail instead of ringing, and the user wants normal ringing restored.Open
- How do I stop pop-ups on an Android phone that still mostly works?An Android phone (often a Motorola/hello moto device) mostly works, but browser or PDF-related pop-ups still appear, though less often than before.Open
- How do I stop pop-ups that make an Android phone unusable?An Android phone is flooded with pop-ups that block normal use, and the owner suspects malware or a bad app.Open
- How do I stop popup ads on an Android phone?An Android phone is working normally again, but browser or overlay popup ads still appear on the screen.Open
- How do I stop unwanted social updates in the Venmo app?Venmo keeps showing unwanted social feed updates or activity, and the user wants those distractions reduced or stopped.Open
- How do I stop using an old Verizon iPhone and move my number or cancel service?Someone no longer wants to keep an old Apple iPhone that was on Verizon and needs a safe way to move the number, cancel or transfer the line, and wipe the device.Open
- How do I stop voice echo when moderating TikTok lives on a Samsung Galaxy phone?As a TikTok moderator for creators, the creator’s voice echoes back during live talk on a new Samsung Galaxy phone (reported as Galaxy S26 Ultra / Galaxy S Ultra).Open
- How do I subscribe to NHL coverage on a T-Mobile Android phone?Someone wants to subscribe to the NHL channel or NHL streaming through a T-Mobile Android device and cannot find a clear way to sign up.Open
- How do I suspend a lost Bell Mobility phone line quickly?A Bell Mobility customer lost a phone and needs to sign in or call support to shut down the line and block the SIM.Open
- How do I suspend an AT&T wireless line or block a lost phone?A phone line needs to be suspended or a device blocked because the phone may be lost or stolen, and help is needed to pause wireless service or receive an authentication code.Open
- How do I suspend service on one phone line in a shared plan?One phone on a multi-line account, often a lost or stolen device, needs its service suspended without cancelling the whole plan.Open
- How do I switch a Galaxy A16 5G to a new carrier with my own phone?Someone wants to bring a Samsung Galaxy A16 5G (SM-A166U1) to a new carrier and finish activation so the phone works on the new line.Open
- How do I switch from Tracfone to Consumer Cellular?A Tracfone user is having repeated renewal problems and wants to know how to move service to Consumer Cellular.Open
- How do I switch from Visible to Verizon when my phone is stuck in SOS mode?A phone on Visible is stuck in SOS mode so calls and directions do not work, and the owner wants live help switching service from Visible to Verizon.Open
- How do I switch mobile carriers while keeping my current phone number?Switching to a different mobile carrier for a cheaper plan without losing the existing phone number.Open
- How do I switch phones from AT&T to Spectrum Mobile?Phones need to be moved from AT&T to Spectrum Mobile, and the lines are currently turned off as of today.Open
- How do I switch to another phone after mine is lost?A phone was lost, and the owner needs to start using another phone until the lost device is found or replaced.Open
- How do I sync my phone contacts to a Volvo XC40?A driver needs to sync phone contacts into a Volvo XC40 infotainment system so names appear when calling from the car.Open
- How do I take a Panasonic home phone off hold?A Panasonic cordless or home phone system is stuck on hold and needs to return to a normal call or dial tone.Open
- How do I top up Lucky Mobile minutes online from a computer?You want to pay or top up Lucky Mobile minutes online using a computer and the process stops or shows an error.Open
- How do I track a Koodo order for a refurbished iPhone 14?A refurbished iPhone 14 was ordered through Koodo around July 12 with order details tied to a TD reference, and no further shipping or status updates have arrived.Open
- How do I track a lost iPhone when I do not know the Apple ID password?An iPhone was lost about two days ago, and Find My cannot be used effectively because the Apple ID password is unknown.Open
- How do I trade in a device bought in the last 24 months for an Apple iPhone?Someone wants to trade in a phone or device purchased within the last 24 months toward a new Apple iPhone and needs to know whether the trade-in is allowed and how to start it.Open
- How do I transfer Straight Talk service to a new phone without a usable SIM?Straight Talk service needs to move to a new phone, but there is no usable physical SIM from the old line, and the phone may show a SIM invalid message.Open
- How do I transfer a phone line from a friend’s Verizon plan to my own account?Someone needs to remove a line from a friend’s Verizon plan and move it to their own Verizon account while keeping the same number.Open
- How do I transfer a phone number to a new iPhone on Visible?Someone wants to move an existing phone number onto a new iPhone while using Visible service, including cases where the eSIM cannot move automatically.Open
- How do I transfer cellular service from an old iPhone to a new iPhone when setup says contact the carrier?Transferring cellular service from an old iPhone to a new iPhone fails with a message that the carrier must be contacted to set up eSIM.Open
- How do I transfer contacts from a locked OnePlus phone without the PIN?A OnePlus phone PIN was forgotten after a new phone was set up, and contacts or phone numbers cannot be moved from the old locked phone without unlocking it.Open
- How do I transfer contacts from an old Pantech phone to an Android phone?Someone wants to move contacts from an older Pantech phone onto a newer Android phone such as an A17.Open
- How do I transfer data cord-to-cord from a BLU Android phone?Someone wants to move data from a BLU Android phone using a cable (cord-to-cord), but BLU phones often lack a full built-in transfer tool like Samsung Smart Switch.Open
- How do I transfer data from one Motorola Moto G to another?Someone needs to move data from one Moto G (64GB, 2025) to another identical Moto G after setup.Open
- How do I transfer data to a new phone after water damage destroyed the old one?An old phone stopped working after water damage, and the owner bought a replacement and needs to move accounts and data without the damaged phone.Open
- How do I transfer my phone number to a new phone after the old phone was lost?A phone was lost and the owner wants to move the existing phone number onto a different phone that is already on hand.Open
- How do I transfer or cancel a phone line when the carrier account is unclear?A phone line needs to be transferred or canceled, but it is unclear whether the number is on Xfinity Mobile or AT&T, and account steps are delayed or confusing.Open
- How do I troubleshoot a Samsung Galaxy Note 9 whose screen will not turn on?A Samsung Galaxy Note 9 appears to still have power or vibrate responses, but the screen will not turn on.Open
- How do I troubleshoot a landline with no dial tone after a technician visit?A home phone has had no dial tone and cannot make or receive calls for several days, even after a technician visit that did not restore service.Open
- How do I troubleshoot an Altech UEC dish unit that keeps blowing a fuse?An Altech UEC satellite dish or related SatautoA60 unit will not power up and keeps blowing a fuse, even after an RV auto electrician suspected a short.Open