Accounts & Passwords
Password recovery, account lockouts, and sign-in help.
721 articles — showing 601–660 (page 11 of 13)
- How do you unlock an iPhone 16 after a forgotten passcode?An iPhone 16 is locked out after too many wrong passcode attempts and may show iPhone Unavailable or Security Lockout.Open
- How do you update payment details for a TV streaming subscription?Someone needs to update the card or payment details used for a television streaming subscription and the new card may not save.Open
- What can I do if I forgot the PIN on a new Samsung phone?The screen lock PIN on a new Samsung phone was forgotten and the device cannot be unlocked normally.Open
- What can I do if a carrier asks for a previous carrier account I don't have?Some prepaid carriers ask for a previous carrier's name, an old account number, and a password before they will activate a phone or transfer a number. If that old account was closed, forgotten, or belonged to a carrier that has since renamed or merged, this information can be hard to provide.Open
- What can I do if a tablet won't finish account setup?Setting up a tablet or e-reader under a new account keeps failing, often when adding a bank account or payment method, or when the device still shows another account's settings.Open
- What can I do if an Apple Account recovery key is lost?A recovery key was set up on an Apple Account and has since been lost, leaving the owner worried about being locked out.Open
- What can I do when a verification code can't reach my account after changing my email?Cannot update account information because a required verification code is being sent to an old email address that is no longer accessible.Open
- What can I try if Google Maps stops working while finding a place?Google Maps stopped working while the user was waiting for help or trying to find a place, including placing a pin on a specific address such as Old Post Road.Open
- What can you do if a Walmart Marketplace TV arrives damaged?A 55-inch Hisense TV purchased on Walmart.com arrived damaged in shipment, but a return or refund was refused because it was sold by a Marketplace seller rather than Walmart directly.Open
- What can you do if a store refuses a return without a receipt under a new policy?A return was refused because there is no receipt and the store cited a new policy.Open
- What can you do when an iPhone shows no unlock options and the Apple ID password fails?An iPhone is locked with a forgotten passcode, on-screen recovery options seem missing, and the Apple ID password is also not working, leaving no obvious way back in.Open
- What do I do if an iPhone reboots after an update and asks for a forgotten passcode?iPhone rebooted after a software update; setup asks for a passcode that is unknown, with a Software update complete message.Open
- What does 'iPhone Unavailable' mean and how do I get back in?An iPhone shows an 'iPhone Unavailable' screen with a countdown timer after too many incorrect passcode attempts, blocking sign-in until the timer ends or the device is reset.Open
- What does iPhone Unavailable mean, and is my line suspended?An iPhone shows iPhone Unavailable after passcode failures, and the owner wonders whether the carrier line is suspended.Open
- What happens if a SIM PUK is entered incorrectly too many times?A T-Mobile SIM shows PIN incorrect and the PUK was entered wrongly 10 times. Emergency 911 calling may still work, which can mean the phone radio is not fully dead even though the SIM is locked.Open
- What is an account number and where do I find it?You need to understand what an account number is and how to locate yours for a service or bill.Open
- What should I check after unlocking a card and adding Lyft account funds?A payment card had to be unlocked and money was added to a Lyft account, and the user wants to confirm rides can use that balance without errors.Open
- What should I check when a phone setup screen says to go forward?A phone shows a continue or go-forward style prompt during setup, update, or account recovery, and the user mainly needs to know the current status and safe next action.Open
- What should I do about unexpected Subpilot subscription charges?Unexpected subscription charges appear for a Subpilot app that was never downloaded and cannot be used.Open
- What should I do after a carrier switch if card fraud starts?After switching a phone number to T-Mobile, multiple cards show fraudulent charges and account sign-ins or authentication may fail.Open
- What should I do if I cannot find my Google account during sign-in?The user cannot find their account while signing in, often after setup did not let them continue and account details are unclear.Open
- What should I do if I forgot the PIN on a Google Pixel 10?The lock-screen PIN on a Google Pixel 10 is forgotten, and only a limited number of attempts may remain before lockout.Open
- What should I do if I get a fake Apple charge text and my iPhone locks?Someone received a text claiming a large charge on an Apple account, replied no, and then found the iPhone locked or showing iPhone Unavailable after trying to recover access.Open
- What should I do if I lost my iPhone?An iPhone has been lost and the owner needs to locate it, protect the account, and use official Find My or account recovery options.Open
- What should I do if I was charged more than the expected service fee?A user expected about a $5 charge but was billed around $45 and feels the account is messed up afterward.Open
- What should I do if NOBLU Vision glasses are missing advertised features?NOBLU Vision glasses do not match advertised features, and the buyer needs a practical path to verify the product and pursue a return or refund.Open
- What should I do if Samsung shipped an order to an old address?A Samsung order was delivered to an old address even though the Samsung account now shows a current address.Open
- What should I do if a Public Mobile payment is denied and service is cut off?A Public Mobile account that uses automatic payment or direct deposit style billing has a denied payment, and the phone service has been cut off.Open
- What should I do if a card purchase is declined with no useful error?A purchase was declined without a specific error message or code, leaving the shopper unsure whether the card, merchant, or bank blocked it.Open
- What should I do if a carrier account password is forgotten?An account holder cannot remember the password for their mobile carrier account and needs to regain access.Open
- What should I do if a new iPhone has the wrong passcode or Apple ID?A new iPhone’s passcode was changed or the device shows an Apple ID you do not recognize, blocking normal use.Open
- What should I do if a number port from Verizon to Spectrum stalls after the PIN?A cell phone number port from Verizon to Spectrum reached the Verizon transfer PIN step, then stopped before activation finished.Open
- What should I do if an Amazon order was refunded but never delivered?An Amazon order for a 6-in-1 selfie tripood was charged, then refund activity appeared, but the item was never received.Open
- What should I do if an account asks security questions I never set up?Signing in triggers security questions the account holder does not remember ever choosing, blocking access.Open
- What should I do if an eSIM problem blocks me from contacting my carrier about a new plan?A user asking about rates for people over 50 also cannot contact the carrier because of an eSIM issue between providers (for example Verizon/Mint-related) on an iPhone.Open
- What should I do if an iPhone 11 asks for a passcode I never set?An iPhone 11 is asking for a passcode the owner says was never set, and it may show that the iPhone is disabled.Open
- What should I do if an order seems too late and I need the shipping status?An ordered item appears late, and the buyer wants the current shipping status or a refund.Open
- What should I do if someone asks for a small fee to reach a company representative?A caller or message claims it costs only a small fee, such as five dollars, to speak with a representative for a company named Rosabella.Open
- What should I do if someone is trying to take over my phone and accounts?Someone appears to be trying to access a phone and related accounts, and the owner is unsure whether to go to Social Security or secure the Google account and device first.Open
- What should I do if someone may have accessed my Telegram wallet?Someone suspects unauthorized access to a Telegram wallet after talking with people online, sees confusing activity, and may now be locked out with an access denied style message.Open
- What should I do immediately if my phone is stolen?A phone was stolen and the owner may also be unable to sign into the carrier account, such as AT&T, to suspend service.Open
- What should I do when a live chat shows a network or websocket error?An online chat session fails with network or websocket connection errors and may disconnect.Open
- What should I do when an iPhone is unavailable after too many passcode attempts?After forgotten passcode attempts, an iPhone shows it is unavailable and must wait hours before trying again, and Apple Account details may also be needed.Open
- What should I do when an iPhone will not let a passcode be entered?An iPhone will not accept passcode entry — the keypad does not respond, or the screen reports the device is disabled or unavailable.Open
- What should I do when an unspecified error appears while signing into an account?Repeatedly gets an error message while trying to sign into an account, without yet having a clear record of the exact error text shown.Open
- What should I try when a Mac or Apple password is not working?A password is rejected on a Mac or Apple sign-in screen, with a message that the password is incorrect.Open
- What should you do if Apple ID account recovery is stuck or the status page disappears?Apple ID password recovery was requested over a week ago, but iforgot.apple.com no longer shows the familiar countdown status such as days or hours remaining.Open
- What should you do when a Microsoft account keeps saying incorrect PIN?A Microsoft sign-in repeatedly reports an incorrect PIN after several attempts and shows a recovery-style challenge.Open
- What should you do when a Vivint login is not recognized?A Vivint system login is not recognized, often with an email-not-recognized style message.Open
- What should you do when a phone is locked after too many incorrect PIN attempts?A phone locked up after incorrect PIN entries and needs to be unlocked safely.Open
- Where do I enter the Hulu activation code when signing in on a TV?Hulu on a TV shows an activation code, but on a phone it is unclear where to type that code to finish linking the TV.Open
- Why am I not receiving text messages with my 2FA codes?Sign-in verification texts with two-factor authentication codes are not arriving on the phone that should receive them.Open
- Why are Prime Video subtitles missing after subscribing?A show that had subtitles during an Amazon Prime Video trial no longer shows subtitles after the paid subscription started, and the subtitle controls are not working as expected.Open
- Why are YouTube TV channels locked after repurchasing?YouTube TV or YouTube channels appear locked after a subscription was repurchased, so some TV channels cannot be watched.Open
- Why can I log into Instagram on the web but not in the mobile app?Instagram sign-in works in a mobile web browser but fails in the Instagram app with an error such as Something went wrong, often related to two-factor authentication codes.Open
- Why can I sign in to Pure Flix but not watch shows on my TV?Pure Flix accepts a sign-in on devices such as an LG OLED TV or iPhone, but titles will not play.Open
- Why can I sign in to my carrier account but not see my bill details?A postpaid carrier account signs in, but the bill or account details for the phones on the plan are missing or no longer visible after previously working.Open
- Why can't I check my Venmo Card balance?The Venmo app will not show the Venmo Card balance, and sign-in or account access may also fail on iPhone or Android.Open
- Why can't I create or sign in to an Apple TV account?Attempts to open or sign in to an Apple TV app account fail, so the subscription cannot be started or watched.Open
- Why can't I watch Fox Nation after being signed up for years?A long-time Fox Nation subscriber can sign up or remain billed but is unable to watch content, sometimes seeing Forgot Password or sign-in friction.Open