Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 601–660 (page 11 of 27)
- How do I get a shipping label to return TruFit hearing aids?A customer needs a prepaid or official shipping label to return TruFit hearing aids and prefers text support over phone calls.Open
- How do I get a transfer PIN to port a number after canceling AT&T service?Someone needs a carrier transfer PIN to move a phone number to another provider after an AT&T wireless line was canceled or left with an unpaid balance, and they are unsure whether the number is still eligible to port.Open
- How do I get an AT&T number-transfer PIN to switch carriers?Mobile service was used with AT&T for about a month on a personal phone, and the customer wants to switch carriers by paying any balance and getting a number-transfer PIN to port the number.Open
- How do I get an AT&T prepaid transfer PIN when switching carriers?Someone on AT&T prepaid needs a transfer PIN to move the number to a new carrier, but the current phone or SIM may not receive texts.Open
- How do I get an Echo device playing again after phone service returned?An Amazon Echo worked before, phone or internet service went out, and now the Echo will not play even though the phone line or network is back.Open
- How do I get back into a Microsoft account after a sign-in timeout on Android?Someone is trying to get back into a Microsoft account or Microsoft app on Android and the sign-in attempt times out or fails.Open
- How do I get back into an iPhone when Apple ID passwords are rejected?Locked out of an iPhone after trying to view passwords; Apple ID password attempts fail even after several remembered passwords.Open
- How do I get back to a chat page I closed on my phone?A chat page or chat app screen was lost or closed, and the user wants to return to that conversation.Open
- How do I get cell service while traveling in Norway?Someone traveling in Norway needs cell service and wants to know whether to use an international roaming plan or a local option.Open
- How do I get cellular data working with Roam Like Home on iPhone?An iPhone has a Roam Like Home or similar roaming plan, but mobile data does not work while abroad, sometimes showing No Service or no data connection.Open
- How do I get cellular service on an iPhone overseas?Need overseas cellular service on an iPhone.Open
- How do I get email working on a new iPhone after transfer from Verizon?A new Verizon iPhone finishes setup, but email does not download. The Apple Account password is forgotten, and signing in with the iCloud address stays on a verifying screen.Open
- How do I get help with a Visible mobile account?Someone needs help with a Visible wireless account—sign-in, plan, or service—on an Android phone and is unsure which official path to use.Open
- How do I get in-person Apple support for an iPhone that keeps having issues?An iPhone such as a recent Pro or Max model is having ongoing issues and needs an official in-person service appointment.Open
- How do I get into a new iPhone that will not finish setup?A new iPhone cannot be accessed or will not complete setup because of a lock, passcode, Apple ID, or on-screen prompt.Open
- How do I get into an iPhone that is security locked out?An Apple iPhone is security locked and will not allow any access for an extended time. No useful on-screen error details are available beyond the lockout.Open
- How do I get location and device details from an Apple Account after a lost iPhone?Someone needs location-enabled service details or device records from an Apple Account after an iPhone 16 was lost, including confirming whether the phone still appears on the account.Open
- How do I get out of iPhone Security Lockout after forgetting the passcode?A new iPhone is in Security Lockout after forgotten passcode attempts, and the phone is needed soon while traveling.Open
- How do I get past a current subscription message when reinstalling Fitbit?The Fitbit app disappeared from a Samsung Galaxy phone and reinstall from Google Play is blocked by a current subscription or membership message.Open
- How do I get past an iPhone setup screen that asks for the iCloud or Apple ID password?During iPhone setup or unlock, the device asks for a cloud / iCloud passcode or Apple ID password. The phone may also show iPhone Unavailable after too many attempts.Open
- How do I get past iCloud activation after resetting an iPhone?After an iPhone reset, setup is stuck on the Activation Lock screen asking for the Apple ID or iCloud credentials that belong to the device.Open
- How do I get phone coverage while traveling to Scotland?Travelers leave soon for Scotland and need mobile coverage for a specific date range while abroad.Open
- How do I get phone records for incoming and outgoing calls?Someone needs a copy of incoming and outgoing call records for a specific date and must know how an organization or account holder can receive them.Open
- How do I get texts and calls working on a new iPhone when the old phone is locked?The old iPhone is locked, and the new iPhone cannot receive texts or phone calls.Open
- How do I get the App Store back after deleting it on iPhone?The App Store app is missing from an iPhone after it was accidentally deleted or removed from the Home Screen.Open
- How do I get the Fitbit app back on an Android phone?The Fitbit app is missing from an Android phone home screen or app list, and needs to be restored or reinstalled safely.Open
- How do I get the Fitbit app back when it is missing from my phone?The Fitbit app is no longer on the phone, so activity progress cannot be checked.Open
- How do I get the password unlock screen to appear on a Samsung Galaxy phone?A Samsung Galaxy phone (including newer S-series models) stays on swipe-to-unlock or the lock screen and never shows the menu to type a PIN, pattern, or password.Open
- How do I get through automated verification when requesting a refund?A refund request for about $65 is stuck because an automated phone system will not accept a verification code or phone number while the customer waits for confirmation.Open
- How do I get water flowing again after winter storage?A water-using unit stored indoors over winter will not put out water no matter what is tried, and it is unclear whether a part needs replacement.Open
- How do I handle an unauthorized charge from Yourself First on Android?An unauthorized charge related to Yourself First appeared on an Android phone payment method, and the charge may keep declining when retried.Open
- How do I help someone who is locked out of an iPhone?A friend cannot unlock an iPhone because the passcode is unknown, and recovery may require a computer restore that erases the device.Open
- How do I improve Bell Mobility roaming on a Samsung phone?You need better roaming performance on Bell Mobility for a specific travel window and are using a Samsung phone.Open
- How do I improve a cordless phone setup when the base is in the basement?A cordless phone base is left in the basement while handsets upstairs still register to it, and the user wants a stable setup without relocating everything immediately.Open
- How do I improve or expand Mobile Hotspot on a Samsung Galaxy S24?Mobile Hotspot on a Samsung Galaxy S24 is slow or limited, and more hotspot capacity or a more reliable connection is needed.Open
- How do I install Google apps when a Fairphone on /e/OS cannot use the Play Store?A Fairphone running /e/OS cannot download Google apps normally, and the system updater may keep stopping with a forced-close message.Open
- How do I install Outlook and unlock a Microsoft account stuck on an old phone number?Outlook is missing from the phone apps list, and Microsoft sign-in or password reset is blocked because verification still goes to an old phone number.Open
- How do I install a travel eSIM on an iPhone before arriving in the USA?A traveler wants to install an eSIM on an iPhone before arriving in the United States so mobile data is ready on arrival.Open
- How do I install the Amazon Alexa app on an iPhone?Someone wants to install the Amazon Alexa app on an iPhone to set up an Echo Dot, but the App Store download may fail depending on country or account region.Open
- How do I keep H2O Wireless service when buying a new iPhone?Someone wants to buy a new Apple iPhone and continue existing H2O Wireless service on the new phone.Open
- How do I keep my number when replacing a stolen Tracfone?A Tracfone was stolen and the owner wants a replacement phone activated on the same line so the old phone number is kept.Open
- How do I keep my old Tracfone number instead of a new one?Tracfone assigned a new phone number, but the old number is still needed because contacts and accounts use the old number.Open
- How do I keep my phone numbers when switching to new iPhone and Samsung phones?Someone wants to get two new phones, such as a newer iPhone and a Samsung, and keep existing phone numbers when changing devices or carriers.Open
- How do I know when a landline needs a technician visit for no dial tone?A home landline has no dial tone and cannot make or receive calls, and the issue may need an on-site technician.Open
- How do I learn the basics of using an Apple Watch?Need a beginner walkthrough for using an Apple Watch paired with iPhone.Open
- How do I locate a lost Android phone with Google Find My Device?An Android phone is lost and the owner needs to find its location using the Google account tied to the device.Open
- How do I locate a lost iPhone?An iPhone is missing and needs to be located using Apple’s Find My features from another device or iCloud.Open
- How do I locate a missing iPhone with Find My?An iPhone is missing and needs to be located, including cases where it was updated recently and has been missing for several hours.Open
- How do I lock a lost phone from a computer?A phone has been lost and the owner wants to lock or freeze it using a computer rather than another phone.Open
- How do I lock and locate a stolen Samsung Android phone?A Samsung Android phone was stolen and the owner needs to locate it, lock it, or erase it through official Find services.Open
- How do I make a lost Android phone ring so I can find it nearby?An Android phone was misplaced nearby and the owner wants to make it ring loudly even if it is on silent or vibrate.Open
- How do I make an AT&T payment so someone’s internet or phone service is restored?A parent or responsible payer needs to pay an AT&T internet and phone bill after service was interrupted, and may need to pay without the primary account login.Open
- How do I make an iPhone SE show my name when calling other phones?An iPhone SE 3rd generation user wants outbound calls to identify the phone to other people, such as pharmacies or contacts.Open
- How do I make an international call from an iPhone?Someone needs to place an international call right away from an iPhone and may be dialing the number in the wrong format or without international calling enabled.Open
- How do I make phone calls work while traveling in Madeira?A traveler in Madeira cannot make phone calls on their mobile phone and needs to change settings or service so outbound calling works.Open
- How do I make sure a daily international roaming rate applies abroad?Someone travelling overseas wants to be certain the carrier's flat daily roaming rate applies rather than being charged per minute or per megabyte.Open
- How do I manage Consumer Cellular voicemail and stop it from answering too soon?Consumer Cellular voicemail is set up and answers calls, and help is needed with rings before voicemail, call forwarding, or related phone/email account questions.Open
- How do I move Freedom Mobile service to a new iPhone when the old phone is dead?Service needs to move to a new iPhone on Freedom Mobile, but the old phone is dead and cannot receive texts, so a SIM or eSIM transfer is needed another way.Open
- How do I move WhatsApp from Android to a new iPhone?After switching from Android to a new iPhone, WhatsApp shows an error about no passkeys on the device when scanning a QR code, even though a passkey was created on the Android phone.Open
- How do I move YouTube Premium after changing my phone number?A phone number was cancelled and reassigned, and YouTube Premium needs to stay available on an Apple device under the correct Google account.Open