Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 661–720 (page 12 of 27)
- How do I move a Fitbit account to Google when the email already has a Google Health account?Moving a Fitbit account to Google fails because Google says the email already belongs to a different Google Health account, so the transfer cannot finish with that address.Open
- How do I move a cellular data plan from a broken phone to a new phone?An old phone broke and the owner needs to move an existing cellular data plan onto a new phone so calls and mobile data work again.Open
- How do I move a messaging app to a new phone or phone number?Setting up a messaging app again after switching to a new phone or a new phone number, including restoring old chats.Open
- How do I move a phone line to a new credit card after the previous cardholder has passed away?A phone line was billed on a family member's credit card and that person has passed away; the line needs to be moved to a different payment method.Open
- How do I move a phone number from a broken iPhone SE to an older iPhone SE?A 2022 iPhone SE is broken and the number needs to be moved to an older iPhone SE that is on a recent iOS version and still works.Open
- How do I move a second iPhone from AT&T to Verizon service?A new Verizon customer has two iPhones, only one is on Verizon, and the second still needs AT&T service disconnected and Verizon service activated.Open
- How do I move an AT&T Prepaid number to a new iPhone with eSIM when transfer says ineligible?Automatic eSIM transfer of an AT&T Prepaid number from an old iPhone to a new iPhone 14 fails with an ineligible message.Open
- How do I move an AT&T Prepaid refill applied to the wrong number?Put $45 on an old phone number and needs it applied to the correct AT&T Prepaid number.Open
- How do I move an Amazon Prime account when relocating to another country?An Amazon Prime account created in Australia needs to be used in New Zealand, but Amazon says the account already exists and will not accept a New Zealand phone number or address.Open
- How do I move an iPhone account and data to a granddaughter’s new iPhone?A granddaughter has a new iPhone and an existing Apple account, and needs to change phones while keeping photos, contacts, and apps.Open
- How do I move data from a lost iPhone 13 mini when I forgot its passcode?An old iPhone 13 mini was lost and its passcode is forgotten, and the owner wants to unlock it or sync its data to a new iPhone.Open
- How do I move from an iPhone 12 to an iPhone 14 and keep the same number?Someone is upgrading from an iPhone 12 to an iPhone 14 and wants to keep the same phone number.Open
- How do I move my phone number to a new phone by swapping the SIM card?After getting a new phone, the old phone number needs to be moved over so the new device can make calls and send texts.Open
- How do I move phone lines from a family Verizon account to our own plan?Adults on a son-in-law and daughter's Verizon account want their own plan, and one person is listed as a manager on the current account.Open
- How do I open Paramount+ billing when the page says the router is not supported?Paramount+ billing pages fail in browsers with messages about an unsupported router or communication errors such as “Sorry to interrupt.”Open
- How do I open a frozen battery door on a Nikon Coolpix 4600?The battery compartment door on a Nikon Coolpix 4600 will not open; it feels stuck or frozen shut.Open
- How do I open a new Nobl Carry On when the preset 000 lock combination fails?A brand-new Nobl Carry On luggage piece will not open the side flap with the printed or expected preset combination 000.Open
- How do I open an iPhone SIM tray and reseat the SIM when activation fails?An iPhone needs the SIM tray opened with a small ejector pin, then the SIM reseated, because activation or network unlock messaging is stuck after a transfer or carrier change.Open
- How do I open or replace a key for a cedar chest lock?A cedar chest key is missing. Some Lane chests historically used skeleton-style keys, and safety matters once the chest is opened because lid supports can fail.Open
- How do I order a replacement charger for a Consumer Cellular phone?A Consumer Cellular phone charger was misplaced, and the owner needs to order a compatible replacement.Open
- How do I order an item advertised with a TV order code?Someone wants to order a product using a TV advertisement code such as M-142347, but the phone system routes to unrelated medical-alert information and will not complete the order.Open
- How do I pair Phonak Bluetooth hearing aids with a Windows PC?Phonak Virto Bluetooth hearing aids need to be paired with a Windows PC, but the computer may not detect them or pairing fails when another phone or tablet still holds the connection.Open
- How do I pair a Dexcom receiver with a sensor that already works on iPhone?A new Dexcom sensor is giving readings and alerts on an iPhone 15, but the separate Dexcom receiver shows no readings or alerts and still needs to be paired or started with the sensor.Open
- How do I pair a Fitbit Versa 4 that will not connect?A Fitbit Versa 4 will not pair to a phone, and related apps such as weather may ask to resync.Open
- How do I pair a Fitbit Versa 4 with an iPhone SE?An iPhone SE will not detect or pair with a Fitbit Versa 4 during setup.Open
- How do I pair a Samsung phone with a 2015 Ford Edge SYNC system?Samsung phone (including Flip-style models) will not sync or pair with a 2015 Ford Edge; Bluetooth may show zero paired Samsung devices and SYNC does not appear reliably.Open
- How do I pair an iPhone with a Marshall MA510 speaker?An iPhone will not pair over Bluetooth with a Marshall MA510 speaker, or pairing fails after nearby devices stay connected.Open
- How do I pair two identical headsets to two different iPads?Two iPads and two identical headsets need to be paired so each headset connects only to one specific iPad.Open
- How do I pay a Straight Talk bill when the phone is turned off?A Straight Talk phone service bill cannot be paid because the phone is off, and the customer has the device IMEI available from another source.Open
- How do I pay a T-Mobile bill when I cannot sign in online?Someone needs to pay a T-Mobile bill but cannot access the account in the app or website and may get stuck during sign-in or account setup.Open
- How do I pay a bill safely through the official account site or app?Someone needs to make a payment on a bill and wants a safe way to pay through the company's official website, app, or phone channel.Open
- How do I pay a past-due Apple iCloud storage or Apple ID bill?An Apple iCloud or Apple ID cloud bill is delinquent or overdue, and the account holder needs to know where to update payment and clear the balance.Open
- How do I pay an AT&T prepaid phone bill online when 611 fails?Paying a prepaid phone line fails when calling 611 with errors or disconnects, and an online payment path is needed.Open
- How do I pay an overdue Consumer Cellular bill when I cannot call them?Need to pay a Consumer Cellular bill that is several months overdue, and calling Consumer Cellular is not possible from the affected service.Open
- How do I pay someone else's phone bill?Someone wants to pay a family member's mobile bill without being the account holder.Open
- How do I port an iPhone number to a Tracfone Samsung phone?Someone wants to buy a Tracfone Samsung phone on a minimal plan and move an existing iPhone number from T-Mobile to the new Tracfone device.Open
- How do I prepare a Verizon iPhone to work in Portugal?A Verizon iPhone needs to work for calls, texts, or data during travel to Portugal in July.Open
- How do I prepare a damaged phone for exchange or warranty replacement?A phone powers on but some functions no longer work, and the owner needs to exchange or replace the damaged device.Open
- How do I protect an iPhone that was stolen?An iPhone was stolen while traveling, and you need to mark it lost, protect the Apple ID, and involve the carrier if needed.Open
- How do I protect information on a lost iPhone that is powered off?An iPhone was lost and appears to be powered off, and the owner needs to protect personal information while trying to locate or secure the device.Open
- How do I put Straight Talk service on a phone?Someone wants to activate or add Straight Talk service on a son’s phone using an official plan or refill.Open
- How do I put a Status ProX device into pairing mode?A Status ProX unit will not enter pairing mode, so it cannot connect to the companion app or phone.Open
- How do I quickly reset the network connection on a Samsung Galaxy A15?A Samsung Galaxy A15 (model family SM-A156U1) is having connectivity trouble and may need a fast network refresh using Airplane mode.Open
- How do I re-pair Minelab ML-85 headphones to an X-Terra Pro?Minelab ML-85 wireless headphones no longer pair to a Minelab X-Terra Pro detector even though the headphone light still flashes red and blue.Open
- How do I reach Apple Support by phone when chat is not working?Apple Support chat is not working and a phone number is needed to speak with support instead.Open
- How do I reach a live Tracfone support representative?A Tracfone customer needs a live support representative and could not stay on hold long enough, including when briefly borrowing another phone.Open
- How do I reach a live Verizon chat agent when phones show No Service?Phones show No Service, calls fail, and texting does not work, and a live Verizon chat person is needed—often during a line transfer.Open
- How do I reach a live customer service representative for a phone carrier?Automated phone menus make it hard to reach an actual live person at a phone carrier's customer service line.Open
- How do I reach a live phone agent instead of an online chat assistant?Someone started support through an online assistant expecting a phone call and needs a way to speak with a live agent instead.Open
- How do I reactivate Metro by T-Mobile service on a Moto G phone?A Metro by T-Mobile line needs to be reactivated, often on a Moto G 5G that may show No Service or stop completing calls and data.Open
- How do I reactivate Mint Mobile after restoring an erased iPhone?Mint Mobile iPhone was lost, returned, erased for safety, and restored from iCloud; Mint SIM/eSIM needs reactivation and shows No Service.Open
- How do I reactivate Straight Talk service on a phone?Straight Talk service needs reactivation; the phone may show No Service, Emergency Calls Only, or similar after a plan lapse.Open
- How do I reactivate a Telstra SIM deactivated for inactivity?A Telstra SIM was deactivated due to inactivity and the user wants service and possibly the same number restored.Open
- How do I reactivate a lost iPhone’s number on another iPhone?A U.S. iPhone was lost, and the owner needs the same phone number activated on a different iPhone, often when the new phone shows an Add eSIM prompt.Open
- How do I reactivate an old phone on PureTalk while waiting for a replacement iPhone?Someone needs to use a previous phone on PureTalk while waiting for an Apple replacement, and the old device shows an Invalid SIM message or will not activate.Open
- How do I read a text message while on an iPhone phone call?Someone needs to open and read information sent by text message without ending an active phone call on an iPhone.Open
- How do I recharge a Boost Mobile phone when top-ups keep failing?A Boost Mobile account that is recharged monthly is having repeated recharge failures, including recent payments that may have gone through Telstra-related paths or mixed top-up methods.Open
- How do I recognize and respond to a tech support scam?A person believes a service or contact is a scam and is disappointed after being targeted.Open
- How do I reconnect a Garmin Forerunner 235 that will not pair after reinstalling the app?A Garmin Forerunner 235 will not connect to a phone after the Garmin Connect app was deleted and reinstalled, often showing only a try again message.Open
- How do I reconnect a Windows PC to Starlink after switching from another ISP?After switching from Optimum to Starlink, a Dell Windows 11 PC cannot get online even though a cell phone on the same network works.Open