Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 1441–1500 (page 25 of 27)
- Why does an iPhone 13 Pro Max keep turning off and restarting every few minutes?An iPhone 13 Pro Max with acceptable battery health keeps powering off and restarting about every two to three minutes, sometimes with a Face ID not working notice.Open
- Why does an iPhone drop calls after a few minutes and ask to activate Wi-Fi Calling?Calls work for about 3–5 minutes, then drop, and the iPhone shows a message asking whether to activate Wi-Fi Calling.Open
- Why does an iPhone say Locked to Owner after switching to Xfinity?After switching service to Xfinity, an iPhone updated software and now shows Locked to Owner, blocking normal use until the previous Apple ID is entered.Open
- Why does an iPhone say No Internet Connection when Wi-Fi looks connected?An iPhone shows it has internet or Wi-Fi signal, but apps still report no internet connection.Open
- Why does an iPhone say calls are not connected or show no cellular connection?An iPhone reports it is not connected to the internet or shows nonconnected/no service style messages when placing calls, including after dialing codes such as #31#.Open
- Why does an iPhone show Call Failed after it shut down during a call?An iPhone shut down during a call despite remaining talk time, and outbound calls now show Call Failed.Open
- Why does an iPhone show Emergency Calls Only after switching carriers?After switching from Verizon to T-Mobile and back to Verizon, an iPhone still fails to get normal service and may show emergency calls only.Open
- Why does an iPhone show SOS Only after switching carriers?An iPhone 16e (or similar iPhone 16 model) stays on SOS or SOS Only after a carrier switch, so normal cellular calls and data do not work.Open
- Why does an iPhone show SOS Only after switching carriers?After switching a phone to Spectrum Mobile, an iPhone alternates between one signal bar, SOS Only, and No Service.Open
- Why does an iPhone show SOS after switching carriers?An iPhone shows "SOS" or "SOS only" in the status bar after transferring service to a new carrier, and cannot make calls, send texts, or use cellular data.Open
- Why does an iPhone show SOS after switching carriers?An iPhone 12 is stuck showing SOS after a carrier switch, and cellular service is not connecting normally.Open
- Why does an iPhone show SOS after switching carriers?An iPhone in Canada shows only SOS after a carrier change from a former Cellular One account, and normal cellular service is needed.Open
- Why does an iPhone show SOS instead of a carrier name?An iPhone displays SOS or SOS Only where the carrier name used to be, so normal calls and data do not work.Open
- Why does caller ID show a name for unknown numbers?Calls from numbers not in the contacts list arrive showing a name, and the household wants to understand where that name comes from.Open
- Why does home phone voicemail stop working after a fiber internet install?After a technician installs fiber internet service, the home phone line often gets moved onto the new equipment, and the old voicemail service can stop working or become unreachable.Open
- Why does iPhone ask to enter the password for an Outlook account?An iPhone shows Enter the password for Outlook account, usually after an update when the Mail app lost the saved Microsoft account password.Open
- Why does my Android phone keep dropping calls?An Android phone keeps getting disconnected during calls, and Wi‑Fi Calling may be involved.Open
- Why does my Android phone suddenly ask for a PIN I never set?An Android phone shows a lock screen asking for a PIN after a system update, even though the owner never set up a screen lock.Open
- Why does my Pixel 8a only show Emergency calls on Verizon?A Pixel 8a suddenly lost Verizon service and only allows Emergency calls, with possible status-bar warnings beyond Emergency calls only.Open
- Why does my Samsung A15 show a lock symbol and keep saying wrong password?A Samsung Galaxy A15 shows a lock symbol and rejects the password, and the owner may also be unable to sign into the Google account tied to the phone.Open
- Why does my Samsung Galaxy S22 say Emergency calls only and stay locked?A Samsung Galaxy S22 shows Emergency calls only and the owner cannot use the phone normally, often along with a lock-screen PIN or biometric prompt.Open
- Why does my iPhone have data but cannot make calls after deleting an eSIM?An iPhone (reported 12/13 class) has cellular data after an eSIM was deleted, but calls fail even though a physical SIM is still installed.Open
- Why does my iPhone keep asking to approve a Carrier Settings Update?iPhone keeps prompting to approve Telstra-related carrier settings updates or similar service messages.Open
- Why does my iPhone say No Service?An iPhone shows No Service or cannot complete calls, often without a detailed error message beyond missing cellular signal.Open
- Why does my iPhone say Phone Not Available while I am traveling?While traveling, an iPhone shows Phone Not Available or cannot use newly signed-up mobile data service.Open
- Why does my iPhone show Call Failed when I try to make or receive calls?An iPhone (reported as iPhone 14 Plus) cannot make or receive calls and shows “Call Failed” when placing a call.Open
- Why does my iPhone stop charging before 100% and drain quickly?An iPhone does not finish charging to a full battery and the charge level drops quickly during use.Open
- Why does my paid Guardio plan show no coverage on a phone?A Guardio subscription is paid, but a phone shows no Guardio coverage or protection.Open
- Why does my phone lose cell service while I'm out driving or traveling?A phone repeatedly loses cell signal or shows 'No Service' while traveling, even though it works fine at home.Open
- Why does my phone lose service after I leave home?A Samsung phone works at home but stops working after leaving, often showing No Service or SOS-only away from the house Wi‑Fi.Open
- Why does my voicemail greeting have static or a missing message?Saved voicemail messages play clearly, but the current greeting or answer announcement has static or seems missing when the number is called.Open
- Why does only one side of JBL Tune 720BT headphones work over Bluetooth?JBL Tune 720BT headphones play audio in only the left ear over Bluetooth, but both sides work when using a wired connection.Open
- Why does the ESPN app say I am not authorized to view this content?The ESPN app will not play video and shows a message that the user is not authorized to view the content, sometimes along with being signed out on the device.Open
- Why does the Pentair app show Forbidden when adding a Prowler 430W?Adding a Pentair Prowler 430W in the app by scanning the power-supply QR code returns a Forbidden error even after reinstalling the app from the Play Store on Android.Open
- Why does the SiriusXM app say check your connection on iPhone?SiriusXM worked previously on an iPhone (including while traveling), but now shows 'Check your connection and try again' even though cellular and Wi‑Fi appear available.Open
- Why does the YouTube app keep crashing?The YouTube app repeatedly closes or crashes on a phone or tablet, either right away or after a short time of use.Open
- Why does the radio keep searching and never play in Bus Ultimate Simulator?In Bus Ultimate Simulator the in-game radio stays on searching forever and never plays music, including when passengers are on board.Open
- Why does updating ID information fail with “something went wrong” on iPhone?Uploading or updating ID or account information on an iPhone fails with a message like “something went wrong, please try again,” and the upload never completes.Open
- Why does voicemail still say the mailbox is full after I clear messages?Voicemail still reports the mailbox is full even after clearing or deleting messages, so callers cannot leave new messages.Open
- Why doesn't a new iPhone offer transfer using a phone number?A new iPhone setup is not offering the option to transfer data from the old phone using a phone number.Open
- Why doesn't a package tracking number show any updates?A tracking number for an ordered item shows no updates or an error when checked on the carrier's website.Open
- Why doesn’t Yahoo ask security questions when I reset my password?Yahoo password reset does not prompt for secondary security questions, and the phone may show that it can’t get any more codes right now.Open
- Why doesn’t a Samsung phone show a mobile network option I expect?On a Samsung phone, an expected mobile network or connectivity option is missing, often while troubleshooting Wi-Fi or cellular settings.Open
- Why doesn’t a phone work after adding Canada or Mexico extended coverage?After signing up for an extended coverage plan for calls to Mexico and Canada, a phone in British Columbia cannot place calls, send texts, or use data apps such as Maps.Open
- Why doesn’t my prepaid balance show correctly after a refill?You refilled a prepaid account but the balance does not show the expected amount, and the phone may show Emergency calls only despite funds that should last for months.Open
- Why doesn’t the voicemail setup number work from my cell phone?Dialing the carrier voicemail setup number from a cell phone fails with a message that the information is not correct, so voicemail cannot be set up or managed.Open
- Why has an answering machine stopped taking messages?An answering machine no longer picks up calls or records messages.Open
- Why is Apple Maps not speaking turn-by-turn directions?Apple Maps shows a route on iPhone but does not speak turn-by-turn directions aloud.Open
- Why is Collaborate missing when I share an iPhone note?On a newer iPhone, sharing a note does not offer Send Copy / Collaborate, usually because the note is not stored in iCloud Notes.Open
- Why is WhatsApp call volume so low on a Samsung Galaxy phone?Incoming WhatsApp call volume is too low on a Samsung Galaxy S9, so the user cannot hear the caller clearly.Open
- Why is WhatsApp not receiving the SMS activation code on Rogers?A phone shows full Rogers signal but WhatsApp cannot receive the SMS activation code, with a security login message blocking sign-in.Open
- Why is WhatsApp restore or transfer so slow on Android?WhatsApp on Android is stuck on a slow loading, restore, or transfer screen and has been very slow since the previous day.Open
- Why is YouTube Premium not working on an iPhone after purchase?YouTube Premium was paid for today but premium features are not working on an iPhone.Open
- Why is a CapTel 2400i phone completely dead?A CapTel 2400i captioned landline phone with speaker has stopped working and appears completely dead.Open
- Why is a Fitbit not recording exercise after a workout?A Fitbit wearable was worn during a long workout, but the exercise does not appear in the Fitbit app or on the tracker totals.Open
- Why is a WhatsApp account banned and how can it be appealed?WhatsApp shows a message that the account cannot be used or has been banned, blocking the app from opening or staying signed in.Open
- Why is a captioned landline phone dead while home internet still works?A CapTel or similar captioned landline phone has had no dial tone for days even though home internet service is working.Open
- Why is a cordless home phone not working?A cordless home phone, such as a Panasonic base and handset set, will not place or receive calls and may show little or no sign of power.Open
- Why is a cordless phone's display screen blank even though it's plugged in and calls still work?A cordless phone's display is not illuminating even though the base is connected to AC power, while calls can still be made and answered.Open
- Why is a prepaid card refused when activating a phone plan?A gift or prepaid card is declined when trying to activate or pay for a phone plan.Open