Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 1501–1560 (page 26 of 27)
- Why is a webcam not working in a browser video call?A camera fails during a browser-based video appointment even though the microphone works and the site already has camera permission.Open
- Why is an iPhone ringer not working even though the volume looks fine?An iPhone does not ring for calls or notifications even though the volume appears turned up, often because of a setting rather than a hardware fault.Open
- Why is an iPhone screen too dim to read easily?An iPhone screen is readable but often too dim or hard to see, as if it rarely gets bright enough.Open
- Why is an old subscription on my new phone instead of the one I want?After getting a new phone, an old app subscription appears on the new device, but the subscription that should apply is still tied to a previous phone or account.Open
- Why is iPhone call audio quiet when app videos still sound normal?An iPhone plays Facebook Reels at normal volume, but phone calls have almost no sound.Open
- Why is live chat support not answering?A live chat session is open, but no agent replies or the chat stays idle.Open
- Why is mobile data so slow after switching to a new phone?After transferring to a newer phone, cellular internet is extremely slow and data-dependent apps do not work properly.Open
- Why is my Fitbit Charge 5 not charging properly?A Fitbit Charge 5 (or similar Fitbit tracker) does not charge reliably—no charging icon, slow charge, or battery that keeps dropping while on the charger.Open
- Why is my Instacart grocery order still pending?A grocery order from SK Market through Instacart stays pending and does not progress.Open
- Why is my UK roaming data not working in the USA?Someone in the USA bought a UK roaming bundle such as Lebara but has no mobile data and is having trouble finding the right cellular settings on iPhone.Open
- Why is my iPhone 16e charging slowly and losing battery quickly?An iPhone 16e charges slowly and the battery drains faster than expected during normal use.Open
- Why is my printer offline?A computer or phone shows a printer as offline or unavailable even though the printer may be turned on.Open
- Why is my voicemail not working?Voicemail is not working as expected: callers may be unable to leave a message, saved messages may not play, the mailbox may reject a password, or the Phone app may not show the expected voicemail controls.Open
- Why is the Phone app screen blank on an iPhone?The iPhone Phone app opens to a white or blank screen, and Recents or Contacts may not load or respond during calling.Open
- Why is there loud static on a home phone when a mobile phone is nearby?A home phone line produces extremely loud static and electronic interference whenever a mobile phone is used nearby, often with VoIP adapters such as Ooma in the setup.Open
- Why is there no Verizon service after a new phone setup?A new Verizon line was set up by a technician, but the phone still shows no service after about 45 minutes.Open
- Why is there no dial tone after replacing a cordless phone battery?A cordless home phone had its rechargeable battery replaced and now has no dial tone, and the handset may say it is on hold.Open
- Why is there no dial tone on a landline after heavy rain?Phone service went out during heavy rain; after drying out, the line shows no dial tone, indoor checks failed, and the pedestal box at the pole appears inactive.Open
- Why is there no dial tone on a landline?A landline phone has no dial tone and cannot make or receive calls.Open
- Why is there no service after moving a phone from U.S. Cellular to T-Mobile?A phone was moved from U.S. Cellular to T-Mobile and now shows no phone service, often during or after number transfer.Open
- Why is there no service after switching from Jitterbug back to an iPhone on Verizon?After moving service from a Jitterbug phone that used Lively service back to a previous iPhone on Verizon, the iPhone shows No Service and calls may say they cannot be completed as dialed.Open
- Why is voice-to-text not working on a phone?Dictation or voice-to-text on a phone has stopped working, and the person needs speech converted to text again in messages or other apps.Open
- Why isn't an iPhone receiving one-time codes from a banking or Regions app?One-time verification codes from a regional or banking mobile app are not arriving on an iPhone, blocking sign-in or transfers.Open
- Why isn't my Airalo eSIM providing mobile data?An Airalo eSIM was purchased and installed, but mobile data does not work away from Wi-Fi even though the plan appears active.Open
- Why isn’t a show I saved appearing in Hulu Stuff?You marked The 1% Club as saved, but it does not show up in Hulu’s Stuff list on Android.Open
- Why shouldn’t I buy a Galaxy S23 case when my phone says SM-S711V?A Samsung phone reports itself as a Galaxy S23 in casual wording, but the exact model is SM-S711V, and buying a standard S23 or SM-S911 accessory is likely to be the wrong fit.Open
- Why was my prepaid phone service denied after I kept refilling?Phone service was denied even though you believe you used and funded the prepaid account as required each month.Open
- Why was there an unexpected charge after an iPhone 11 warranty repair?An iPhone 11 with a rainbow and black screen was sent in under warranty, returned after approval, and the account later showed an unexpected charge around $70 instead of a small expected fee.Open
- Why will a home phone not let incoming calls through?A home phone rings out or seems connected, but incoming calls do not come through, often because of ringer, Do Not Disturb, or call-block settings.Open
- Why will an iPhone 8 SIM card not fit in an iPhone XR?Someone upgrading from an iPhone 8 to an iPhone XR finds that the physical SIM card from the older phone does not fit the new tray.Open
- Why won't Forgot Password work on a new iPhone 16 Plus?A new iPhone 16 Plus will not let the owner access the Apple Account, and the Forgot Password option appears unavailable or fails to start recovery.Open
- Why won't Kindle Unlimited books open on a Samsung phone?On a Samsung S25+, Kindle Unlimited books show 'unable to open' errors while purchased Kindle books still open normally.Open
- Why won't Siri respond to voice commands on an iPhone?An iPhone won't accept voice requests through Siri, even after trying a restart, toggling settings off and on, and testing the microphone.Open
- Why won't a Fitbit Versa 4 connect to a phone?A Fitbit Versa 4 stopped working, will not stay connected on the phone, sends a code, and setup fails after prompting to set up the Versa 4.Open
- Why won't a fitness tracker sync with a phone?A fitness tracker won't sync with the paired phone, and the app reports that it cannot find the device.Open
- Why won't a landline phone cord stay in the wall jack?A landline telephone cable will not stay seated in an old wall outlet, and no pins are visible inside the jack, even though the plug fits a phone firmly.Open
- Why won't a new Apple Pencil sync with an iPad Pro 12.9-inch?A new Apple Pencil will not pair or sync with an iPad Pro 12.9-inch model.Open
- Why won't a new Motorola phone connect after inserting a Visible SIM?A newly purchased Moto Ultra 25 has a Visible SIM installed but is not connecting to service or finishing setup with Visible.Open
- Why won't a phone find a Fitbit Charge 6 over Bluetooth?A phone cannot find or connect to a Fitbit Charge 6 over Bluetooth during setup or reconnection, even when the tracker is on a charger.Open
- Why won't a phone load websites when Wi-Fi signal strength is excellent?A Samsung phone shows strong Wi-Fi signal but will not load wireless internet pages or services.Open
- Why won't a replacement iPhone finish setup after the old phone was lost?A replacement phone cannot complete setup or sign-in after the previous phone was lost, often stopping on Apple ID or Forgot password screens.Open
- Why won't a robot vacuum connect to the phone app?A robot vacuum will not pair with its phone app, so it cannot be scheduled or controlled remotely.Open
- Why won't an OPPO store accept an order for an OPPO F9?Someone is trying to buy an OPPO F9 but the order will not go through or OPPO will not accept the purchase.Open
- Why won't an app connect to an iPhone?An app on an iPhone will not connect to the phone or complete pairing, sometimes failing with little or no error message.Open
- Why won't an iPhone accept English during initial setup?During first-time setup of an iPhone, the language picker will not stay on English, so the phone cannot be configured with English as the default language.Open
- Why won't an old phone make calls or turn on after a carrier changed names?An older phone that used to work with a low-cost carrier now won't make calls or turn on, and the carrier appears to have changed its name at some point.Open
- Why won't my iPhone accept my passcode after a restart?An iPhone restarted, likely after an update, and now rejects the passcode that was previously working.Open
- Why won't new hearing aids turn on even when the charge light shows full?Hearing aids stopped working shortly after purchase. Charge lights indicate a full charge, but the devices will not power on or produce sound.Open
- Why won't the AT&T app download on an AT&T prepaid Android phone?The AT&T app will not download on a newly set up AT&T prepaid Android phone, such as model U656AA.Open
- Why won't the Govee app find a gateway on iPhone?When adding a device in the Govee app, the iPhone does not find the gateway at all, even after basic tries.Open
- Why won't the Xfinity app update on an older phone?The Xfinity app will not download or install an update on an older phone.Open
- Why won't videos play on an iPad with error 5051?Videos or movies fail to play on an Apple iPad or iPhone and the app shows error 5051 instead of starting playback.Open
- Why won’t Bose Ultra Open Earbuds appear in the Bluetooth pairing list?Bose Ultra earbuds do not show up in a phone’s Bluetooth scan even when the user tries to put them in pairing mode.Open
- Why won’t Facebook accept my Google Authenticator code on a new phone?Google Authenticator is on a new iPhone, but Facebook rejects the codes when signing in or approving login.Open
- Why won’t Google Play save my new credit card?Cannot save a new credit card number in Google Play on Android.Open
- Why won’t Safari, Chrome, or Firefox load websites on iPhone Wi‑Fi?An iPhone shows a Wi‑Fi connection in a flat, but Safari, Chrome, and Firefox cannot open websites.Open
- Why won’t Voice Memos record on my iPhone?An iPhone will not start or save a recording in Voice Memos, so audio cannot be captured when the Record button is used.Open
- Why won’t WhatsApp open or finish sign-in on Android?WhatsApp on Android will not open or stay signed in, and a verification or password-related email is said to be sent but never arrives.Open
- Why won’t WhatsApp verify on a new phone after the SIM was lost or replaced?A phone and SIM were lost, the number was reissued, and WhatsApp verification codes still go to the old SIM so the account cannot be opened on the new phone.Open
- Why won’t XREAL Air 4 Pro AR glasses turn on with an iPhone?Newly purchased Air 4 Pro AR glasses will not power on when connected to an iPhone, and the phone may show an accessory not supported message.Open