TV & Streaming
Remotes, apps, buffering, and streaming device setup.
349 articles — showing 241–300 (page 5 of 6)
- How do I switch back to the adult profile on Paramount+ on Roku after kids’ shows?After kids watch shows, the adult profile on Paramount+ through a Walmart+ benefit on Roku will not switch back.Open
- How do I track a TV ordered from The Good Guys with Australia Post?A TV was ordered from The Good Guys and needs tracking through Australia Post after ordering early in the week.Open
- How do I troubleshoot a 55RG TV with screen distortion or no picture?A 55RG-model TV has display problems such as a bottom strip or vertical distortion that may point to a panel or board fault.Open
- How do I turn off Hotel Mode on an LG TV when volume will not work?An LG commercial/hotel-style TV (reported 40LX570H) is stuck in Hotel Mode so volume cannot be controlled normally.Open
- How do I turn off Voice Guide talking on a Samsung TV?A Samsung TV is speaking menus or describing on-screen items unexpectedly, usually because Voice Guide or related accessibility options were turned on by accident.Open
- How do I turn off captions on BritBox on a Samsung TV?Closed captions or subtitles stay on in the BritBox app on a Samsung TV and need to be turned off.Open
- How do I unlock a new LG TV when I forgot the password or PIN?A new LG TV asks for a password or PIN that nobody remembers, often during parental controls, store, or lock screens.Open
- How do I update a Paramount+ payment method when the TV says the router is not supported?Unable to update Paramount+ billing on a TV that shows a router not supported style message; the payment method needs to be changed from a phone or computer instead.Open
- How do I update the payment method on a subscription radio or streaming account?Needs to update payment information on a subscription service account, such as a satellite radio or streaming service, after a card change or decline.Open
- How do I upgrade an Xfinity TV package to get cooking shows or a missing channel?Someone wants to upgrade an Xfinity TV plan to get cooking shows and channel 50, while keeping the monthly cost as low as possible.Open
- How do I use auto tuning or manual tuning to find TV channels?The TV settings show menus such as Auto Tuning, Manual Tuning, ATV, Program Edit, Signal Info, LCN, and Software Update, and you need the right path to scan or fix broadcast channels.Open
- How do I use or replace a wrong universal TV remote while an order is pending?A new universal TV remote arrived but is the wrong model. The correct remote cannot be ordered yet because another order is still pending, and it is unclear whether a peanut-shaped universal control will work with the TV.Open
- How do I watch CNN live on a Roku TV without cable?Someone wants to cancel expensive cable and watch CNN live on a Roku TV, but is unsure which app or channel to install and how to open the live feed.Open
- How do I watch Disney+ on a TV when it only works on a computer?A Disney+ subscription works on a computer, and the viewer wants it on the television instead.Open
- How do I watch Disney+ on a smart TV after purchasing a subscription?Disney+ was purchased successfully, but it is unclear how to install or sign into the app on a television.Open
- How do I watch an MHz Choice subscription on a Samsung Smart TV?Have an MHz Choice subscription but cannot find or sign in to MHz on a Samsung Smart TV.Open
- How do I watch antenna channels on an older Samsung TV that also has a Roku?An older Samsung TV has a Roku attached and a new antenna for local ABC/CBS/NBC stations, but the user cannot leave Roku and tune those over-the-air channels.Open
- How do I watch local channels on a Roku when an indoor antenna is not enough?You stream with Roku and want local channels only, but indoor antennas have not worked well enough for reliable broadcast TV.Open
- How do you finish setting up a Bose Smart Soundbar 600?A new Bose Soundbar 600 is recognized on an iPhone but the soundbar stays amber for a long time and the Bose app keeps searching or shows something went wrong while joining Wi-Fi.Open
- How do you fix Roku error 014 on multiple TVs?Roku error 014 suddenly appeared overnight on three TVs, blocking normal streaming on each Roku device.Open
- How do you update payment details for a TV streaming subscription?Someone needs to update the card or payment details used for a television streaming subscription and the new card may not save.Open
- What can I do if a TV is stuck on the startup or logo screen?A TV powers on but stays stuck on a startup or brand logo screen and does not respond to the remote.Open
- What can I do if a streaming box remote won't pair after a software update prompt?A streaming or TV box shows a prompt to pair a new remote at the same time as a software update notice, and the on-screen buttons to proceed or download the update do not respond.Open
- What can I do if my Sceptre TV has no optical audio port?A Sceptre TV does not have an optical (TOSLINK) port, and the owner needs another way to send audio to a soundbar or external speakers.Open
- What can you do if a Walmart Marketplace TV arrives damaged?A 55-inch Hisense TV purchased on Walmart.com arrived damaged in shipment, but a return or refund was refused because it was sold by a Marketplace seller rather than Walmart directly.Open
- What do blinking lights on a Samsung TV mean?A Samsung TV shows blinking error lights and will not start normally.Open
- What happens when a cable or recording box is moved to a different room?A cable or recording box was swapped between rooms, and after moving one box to a new room, it began having trouble playing recordings correctly, suggesting a possible hardware issue with that specific box.Open
- What portal URL do I enter on a new MAG522 set-top box?A new MAG522 IPTV set-top box asks for a portal URL during setup, and the user needs the correct address from their own service provider.Open
- What should I do if I did not get a delivery call for a Sony TV?A Sony TV delivery is expected soon, but you have not received the phone call to confirm the delivery time.Open
- What should I do if a Sony TV will not turn on and I need in-home help?A Sony TV will not turn on, shows no display or power lights, and the remote is unreliable, and the owner needs an in-home technician rather than more back-and-forth troubleshooting.Open
- What should I do if a TV or cable box's power cord is damaged?A TV or cable box's power cord is frayed, or the plug's prongs are bent, making it unsafe to plug back in.Open
- What should I do if a U-verse receiver keeps rebooting and the TV has no sound?A TV has no sound while an AT&T U-verse receiver has been stuck rebooting for a long time after troubleshooting.Open
- What should I do if a bank payment for TV service never arrived?A TV-related payment appears to have left a bank account, but the TV provider did not receive it, and the customer has a copy of the withdrawal amount and time.Open
- What should I do if a streaming box app fails after a factory reset?After a factory reset on a streaming TV box, an app such as Blue TV no longer works correctly—showing network speed as zero, missing from the store, or failing to play—when an earlier version had worked.Open
- What should I do if my Samsung TV model is not listed for warranty registration?A Samsung Smart TV 4K model does not appear in the warranty registration list, so the warranty cannot be registered online.Open
- What should I do when a Foxtel box has no standby light and will not power on?A Foxtel set-top box has stopped working completely with no standby light, and reaching connections behind the TV is difficult.Open
- What should I do when a new small TV stops working after only a few months?A Northington 19.5-inch TV worked after delivery but quit about two months later and needs practical next steps for testing and warranty replacement.Open
- What should I try when a TV will not power on at all?A TV stays off and does not respond, and basic power reset and outlet checks are needed to find the cause.Open
- Where are the HDMI ports on a 55-inch TCL TV?Someone cannot find the HDMI ports on a 55-inch TCL TV (such as a 55QM7K) when connecting a Roku or sound bar.Open
- Where can I find a user guide for a Samsung U8000F TV?You need the user guide for a Samsung U8000F TV, and the remote may also not be responding reliably.Open
- Where do I enter the Hulu activation code when signing in on a TV?Hulu on a TV shows an activation code, but on a phone it is unclear where to type that code to finish linking the TV.Open
- Why am I still getting a Spectrum bill after switching to AT&T?After Spectrum suggested switching TV service to AT&T for a lower price and you agreed, you still received a Spectrum bill and are unsure what is active.Open
- Why are Prime Video subtitles missing after subscribing?A show that had subtitles during an Amazon Prime Video trial no longer shows subtitles after the paid subscription started, and the subtitle controls are not working as expected.Open
- Why are YouTube TV channels locked after repurchasing?YouTube TV or YouTube channels appear locked after a subscription was repurchased, so some TV channels cannot be watched.Open
- Why can I sign in to Pure Flix but not watch shows on my TV?Pure Flix accepts a sign-in on devices such as an LG OLED TV or iPhone, but titles will not play.Open
- Why can't I create or sign in to an Apple TV account?Attempts to open or sign in to an Apple TV app account fail, so the subscription cannot be started or watched.Open
- Why can't I get Bell Fibe TV on an Amazon Fire TV Stick?Someone wants to watch Bell Fibe TV on a new Amazon Fire TV Stick, but the service is not available or cannot be set up on that device.Open
- Why can't I watch Timberwolves games on my cable TV?Cable TV does not show Minnesota Timberwolves games, and the viewer may need a different channel package or streaming add-on for local NBA coverage.Open
- Why can’t I download an app like Waka on a Hisense smart TV?A Hisense smart TV such as a 32A4K cannot download the Waka app from its app store.Open
- Why can’t I watch the next season of a series on Netflix?On a Samsung TV Netflix account, series will not play through to the next season or the next season is unavailable.Open
- Why did TELUS change Smooth Jazz channel access in the guide?On TELUS TV, Smooth Jazz used to open directly from the guide, but now the guide sends you through an extra selection sequence (often with a Select your profile prompt) that takes several steps to reach the same channel.Open
- Why did a channel disappear after changing a streaming plan?Changing or restoring one streaming subscription caused another channel to stop being available.Open
- Why do live TV channels fail to load on an Android-based streaming box?Live TV channels won't play on an Android-based streaming box, even though other apps on the same device still work normally.Open
- Why does Amazon Prime Video keep spinning and never open on my TV?Prime Video opens only to a spinning circle on the TV and returns to the app icon when backing out, even though it worked recently.Open
- Why does Apple TV renewal or registration keep repeating?An Apple TV renewal or registration flow keeps returning to the start without a clear error, sometimes after a needs verification message related to payment or account details.Open
- Why does DirecTV say Payment Failure and the TV will not play?A DirecTV account shows money owed with a Payment Failure message, and the TV service is not running.Open
- Why does Hulu say "It seems like you're not at home" after a home location change?A Hulu TV screen shows "It seems like you're not at home" even though the home location was last changed months ago and has not been updated since.Open
- Why does Kayo Sports show a QR code when I press Join live on my TV?On a Google TV (such as Kogan), pressing Join live in Kayo Sports opens a QR code and blocks watching the live show.Open
- Why does Netflix say a show is not available?Netflix shows an error that a title such as Derry Girls is not available, and it is unclear whether the problem is one show, the whole app, or the account region.Open
- Why does Roku keep saying to use another payment method after updating the card?A Roku account payment method was updated with a new card, but Roku still says to use another payment method and will not accept the new card.Open