Phones & Tablets
Mobile storage, messaging, charging, and app issues.
1572 articles — showing 1321–1380 (page 23 of 27)
- What should you do if a landline keeps getting loud static after repairs?A home landline has loud static that briefly improved after technician visits but returned, and the customer wants another repair dispatched.Open
- What should you do if a phone pattern lock will not save during setup?During lock-screen setup, drawing a pattern from dot to dot fails repeatedly even with different patterns.Open
- What should you do if cellular disappears after deleting an eSIM on iPhone?An AT&T customer deleted a Ubigi eSIM to reinstall it on an iPhone and afterward all cellular functions disappeared.Open
- What should you do if you were charged for a new phone but it has not arrived?A new phone was purchased and charged, but the device has not been received and the order record may be hard to find.Open
- What should you do when a phone is locked after too many incorrect PIN attempts?A phone locked up after incorrect PIN entries and needs to be unlocked safely.Open
- What should you do when an iPhone screen appears locked?An iPhone screen appears locked and the user cannot get past the lock screen normally.Open
- Where can I find official UK guidance on police use of force?Someone is asking why police do not use certain less-lethal tactics and wants a clear explanation based on official rules, not rumor.Open
- Where do I enter the Hulu activation code when signing in on a TV?Hulu on a TV shows an activation code, but on a phone it is unclear where to type that code to finish linking the TV.Open
- Where do I find the activation code for a new Android phone?A new Android phone asks for an activation code, and the owner needs to know where that code comes from.Open
- Why am I not receiving WhatsApp messages from only one contact while traveling?WhatsApp delivers messages from most people, but messages from one specific contact are missing while traveling outside the USA, and replies to that contact may also fail.Open
- Why am I not receiving bank verification codes by text?Regular texts arrive, but secret bank access or verification codes do not reach the phone after a recent credit card replacement.Open
- Why am I not receiving text messages after switching from iPhone to Samsung?After transferring from iPhone to Samsung, texts are missing; the old iPhone may still be limited by a child lock and cannot be reset, and Messages app data or network settings may need clearing.Open
- Why am I not receiving text messages with my 2FA codes?Sign-in verification texts with two-factor authentication codes are not arriving on the phone that should receive them.Open
- Why am I paying installments on an AT&T phone that was supposed to be free?An AT&T phone promoted as free is showing installment charges, which became obvious when an upgrade was denied.Open
- Why am I still getting a Spectrum bill after switching to AT&T?After Spectrum suggested switching TV service to AT&T for a lower price and you agreed, you still received a Spectrum bill and are unsure what is active.Open
- Why aren't business SMS messages arriving from Ukraine or Europe?A business plan added SMS from Ukraine and Europe about a month ago, but company SMS messages are not coming through reliably.Open
- Why aren’t Spotify Liked Songs syncing on a new iPhone?After moving to a new iPhone, Spotify playlists appear but Liked Songs or favorites do not sync, even though the same account is used.Open
- Why can FreeStyle Libre 3 phone readings read lower than a fingerstick?FreeStyle Libre 3 readings on a phone look lower than expected; fingerstick blood glucose is often 20–30 points higher, and the user wonders if skipping the dedicated reader is the cause.Open
- Why can I make calls but other people cannot call me back?Outgoing calls work, but people who dial the number hear that the call cannot be completed and never reach the phone.Open
- Why can I sign in to Pure Flix but not watch shows on my TV?Pure Flix accepts a sign-in on devices such as an LG OLED TV or iPhone, but titles will not play.Open
- Why can I sign in to my carrier account but not see my bill details?A postpaid carrier account signs in, but the bill or account details for the phones on the plan are missing or no longer visible after previously working.Open
- Why can I text but not make calls while setting up a new phone?During new-phone setup, neither the old nor the new phone can place voice calls, while texting still works, and cellular setup may still be incomplete.Open
- Why can Starlink internet affect Verizon cell service at home?Verizon cell phones work away from home but fail at home where Starlink provides internet, and the owner wants to know how those systems can interact.Open
- Why can a phone only complete calls to 611?A phone can reach carrier support at 611 but other outbound calls fail from the start of service or after a recent change.Open
- Why can a phone send texts but not make or receive calls?An Android phone on a cellular account can send texts but cannot make or receive calls for hours at a time, sometimes recurring after a week.Open
- Why can a phone use Wi-Fi but not make calls or send texts after a SIM change?A phone, such as a Samsung Galaxy A15, connects to Wi-Fi but cannot place calls or send texts after a promised SIM replacement was delayed or not delivered.Open
- Why can my Spark mobile text and email but not make voice calls?On Spark mobile in Lower Hutt, New Zealand, outbound voice calls fail or show call failed, while texts, email, and a landline still work.Open
- Why can other people not hear me during iPhone calls?During outbound or inbound iPhone calls, the other party cannot hear the user even though the call connects.Open
- Why can voicemail take messages but not play them when I enter my code?A phone’s voicemail accepts new messages, but calling the voicemail number and entering the code fails to play them, sometimes staying silent and saying goodbye as if no code was entered.Open
- Why can't I call out on Cricket Wireless after transferring phones?After transferring service to a new phone on Cricket Wireless, outbound calls do not work even though the phone may otherwise seem online.Open
- Why can't I check my Venmo Card balance?The Venmo app will not show the Venmo Card balance, and sign-in or account access may also fail on iPhone or Android.Open
- Why can't I make calls on my iPhone in Guam?An iPhone shows Call Failed or will not place calls while in Guam, even though other phone features may still work.Open
- Why can't I make or receive calls on AT&T Mobility wireless?After switching from an AT&T landline to AT&T Mobility wireless, outbound calls get a busy signal and callers hear that the number cannot be reached.Open
- Why can't I receive a bank authorization code on an international phone number?A bank authorization code, such as from Bank of America, cannot be delivered to a Canadian or other international phone number.Open
- Why can't a new SIM card finish activating on an iPhone?A newly purchased physical SIM card will not finish activating on an iPhone, and the option to enter a required service PIN does not appear on screen.Open
- Why can't a new iPhone make calls or receive texts after transferring data?After transferring data from an old iPhone to a new one on T-Mobile, message and call logs appear, but live calls and texts do not work, and carrier account verification texts also fail.Open
- Why can't an iPhone 14 place outbound calls?An iPhone 14 cannot call out. Reseating or replacing the SIM helped briefly, then outbound calling failed again.Open
- Why can't my AT&T landline dial out or receive calls?An AT&T landline phone cannot dial out and sometimes cannot receive calls, while other household services may still work.Open
- Why can't my iPhone load apps or Gmail during a local network outage?In Minneapolis (ZIP 55406), apps and Gmail on an iPhone 11 fail to load, and the issue may be tied to a local internet or cellular network outage.Open
- Why can't the Fitbit app download for a Versa 4?A new Fitbit Versa 4 cannot be set up because the Fitbit app will not download, sometimes with a not compatible message on Android.Open
- Why can't you download the Mint Mobile app?The Mint Mobile app will not download from the App Store on an iPhone.Open
- Why can't you purchase anything through the App Store or iTunes?Online purchases through iTunes or the App Store fail on an iPhone, sometimes with error messages during checkout.Open
- Why can't you see all Messages on an iPhone 13?An iPhone 13 user cannot access expected text messages; only a few Unknown Senders threads show as unread even though the badge suggests many more messages.Open
- Why can’t I add a European eSIM to my phone?Trying to unlock or free an eSIM slot so a European travel eSIM can be added, with an error that cellular plans from this carrier cannot be added on a Google Pixel.Open
- Why can’t I get into my account on an Android phone?Sign-in to an account on an Android phone (often a Samsung device) fails, with little detail beyond being unable to get into the account.Open
- Why can’t I make international calls on a VoIP service when the line otherwise works?A VoIP service account can place some calls, but international calls to a number abroad fail even after briefly power-cycling an ATA or desk phone adapter.Open
- Why can’t I open Contacts on my iPhone Phone app?The iPhone Phone app stays on a screen that asks who you are looking for instead of showing the Contacts list.Open
- Why can’t I rejoin a school community on Snapchat?Rejoining a school community on Snapchat fails with an error like “Oops that didn’t work. Please try again later.”Open
- Why can’t I see my apps screen on a Samsung phone after a restart?After a Samsung phone restart, the owner cannot get to the apps screen or feels that apps and buttons are missing from the home screen.Open
- Why can’t I sign in to Max after receiving a confirmation email?Someone signed up for HBO Max or Max, received a confirmation email, but later cannot sign in because the service says there is no account under that email or phone number.Open
- Why can’t I use a moto g62 SIM tray in a moto g86?A moto g62 5G dual-SIM tray does not fit or work correctly in a moto g86 5G, which only supports a different tray layout.Open
- Why can’t a Samsung phone send or receive calls and texts?A relatively new Samsung phone that worked days ago now cannot send or receive calls or texts and shows a message that it is not connected to a network.Open
- Why can’t a bank app download because of insufficient storage or funds?A bank app will not download on iPhone, with a message that may refer to not having enough storage or enough money in an account related to App Store purchases.Open
- Why can’t a new landline phone dial out or receive calls?A newly installed landline phone cannot place or receive calls.Open
- Why can’t a new phone place outgoing calls after setup?A new phone still cannot place outgoing calls even after following the basic setup steps the carrier or seller suggested.Open
- Why can’t an iPhone connect to the App Store after switching carriers?After switching from US Cellular to T-Mobile, an iPhone 15 Pro Max has ongoing issues, including inability to connect to the App Store, while some other apps still open.Open
- Why can’t an iPhone download the US LA Fitness app from the App Store?An iPhone in California cannot download the US LA Fitness app; a similar app appears without a clear United States country availability.Open
- Why can’t an iPhone place outgoing calls when signal bars suddenly look wrong?An iPhone suddenly cannot dial out, and battery and signal indicators may appear yellow or otherwise abnormal while the problem is ongoing.Open
- Why can’t my Android phone make or receive calls (Emergency calls only)?An Android phone cannot place or receive calls and may show Emergency calls only.Open
- Why can’t my iPhone make calls, receive calls, or get texts after eSIM changes?After prolonged troubleshooting, an iPhone still cannot make or receive calls or texts, and verification codes from the consumer cellular carrier do not arrive; carrier settings and eSIM identifiers may need review.Open